National Auto Tech & Diagnostic Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  latrell Mcclain
a month ago
THEY DO NOT DO EMMISSIONS TESTING here any longer ..

  Alta Hartman
11 months ago
Very rude and disrespectful when in on a Wednesday to get emissions at 4 o'clock they don't close till 5 but nobody wanted to do. A mission's testing tell me come back tomorrow morning so I come back today and they tell me by appointment only careless carelessness and it only takes not. Even 5 minutes. To hook up the little box to the car and run the test

  Ryan spencer
2 years ago
Very unprofessional. When calling about scheduling emissions test I was told show up tomorrow morning an hour before opening so I could wait outside and get it done after waiting in line an hour the finally told me I needed to come back tomorrow show up earlier and wait outside in the cold so I could go in schedule the appointment and then continue to wait.I strongly recommend they get a bilingual employee to handle calls

  Cisco S
2 years ago
I took my van in for emissions. Great fast customer service. You dont have to wait in a long line. All you have to do is go in give your vehicle information and phone number. Then patiently wait in your car until you receive a call that its your turn. I found this very convenient compared to other places where you have to wait in line for hours sometimes to get emissions service. I was out of there in about 20 minutes tops.

  Jordan
3 months ago
Does NOT do emissions testing. (December 2023)

  78 Sound
a year ago
owner helped my daughter out towing and repairing our van...Wallu also gave a fair price and explained everything. I was not close to help her but apparently they took care of it. Thanks.

  K MC
a year ago
Emission test it's by appointment only. You have to call to schedule the appointment, they don't take walk-ins. I went there yesterday and the lady told me to call to make the appointment. I called today and the guy told me they only do emissions until 1:00pm!

  CJ Vega
2 years ago
I first went to them for emissions testing and was impressed by how fast they were. So I went back for a transmission fluid change and they were fast and reasonable especially since I came in WITHOUT an appointment. Unfortunately I had issues with my bearings and they got my car repaired same day. I have the worst luck because I also became a victim of Milwaukee's infamous potholes and they have been so reasonable to work with despite my insurance company being slow and difficult. I rarely give reviews on businesses but these guys earned it. you can tell the owner Wally loves his job he loves coming to work and actually helping people he has been extremely reasonable and patient with me over my current issue of getting my car repaired I'm very confident that these guys are going to get it fixed and get it fixed very quickly I have never had an issue with these guys and I'm very confident to recommend their services to other people because Wally seems to be very professional and focused on helping the community. I literally have nothing negative to say about him or his business. I have seen that people have complained about the diagnostic testing and I totally understand from a business standpoint why they do it. They don't charge unless you do the repair at their place I think this prevents people from trying to get a free diagnostic and get their "friend who works on cars" to do it.

  Joselyn Arreguin
2 years ago
Customer service needs to be improved. The lady had a bad attitude toward her customers. They only accept customers for a limited time in the morning, so they should make more appointments available and/or accept walk-ins like other car shops.

  Joseph Schodeberg
2 years ago
Absolutely the most friendly staff I've met I needed a emissions test done in the young lady behind the counter told me they don't do emissions test this late during the day but she was so sweet she said pull your truck around to the side door and I'll get you done I'm so grateful for her kindness I highly recommend this business but if you're going to get an emissions test done you need to be there early in the morning like 7:30 cuz they open at 8:00 a.m. I don't remember that lady's name but I give her a big hug if I could see her absolutely a beautiful business with very kind service

  Jacy Salazar
2 years ago
Bad experience. I walked in to sign up for the emission test at 12 noon. Its been an hour and there were no calls. They told me they called me twice but i didnt answer. Unfortunately, they called the wrong number. So they erased me on the list right away and put me again on a new list. Oh my God. I waited forever for my turn.

  Jim Jim
2 years ago
Not a place i would go back to ever was told to park and wait for call for emissions but never got the call. Wasted hr watching people pull up and go in and out i guess you have to be family or close friend idk but sure was unprofessional to have high ratings. Thanks to another shop 7 min away i was in and out no problems no wait

  Chris (Ryvian)
a year ago
They only do emissions tests in the morning, which I didn't know, but the guy was very helpful, suggested other places and even helped me get a temporary extension on my registration. Will be taking my car here when it needs repairs.

  Derick zhou
2 years ago
Come at 8:30am for emissions test and get it done at 9:40am. You just need to wait. staff is nice, but don t pick the busy hours. Emission test from 9 am to 2 pm.

  Chino De la Cruz Morales
2 years ago
good service kept the app at the reasonable time in and out for emissions no more that 5 minutes for emission test heaven't had any of my vehicles serviced here bit will do keep up the good work

  cherri edwards
11 months ago
The way they handle customers trying to spend money with their company is just out of control. They're so rude and disrespectful like who answers the phone like thatService: Auto engine diagnosticService: Auto engine diagnostic

  Andrew Sprunger
6 years ago
Went here for my emissions test, and they were very helpful! Even helped me get a corroded license plate off my vehicle free of charge. I very much appreciate that level of service, and will visit again.

  lil Red
2 years ago
Brother suggested this shop. Very nice woman greeted me and later walked me backed to show me problem on my vehicle (which was an easy fix). Arrive early, first come are first served.

  Tulio Quevedo
5 years ago
Very organized as far as emissions goes. Went in, signed in and waited. When it was my turn it took about 4 minutes for emissions test to be completed and I was on my way.

  El guerro del norte
2 years ago
Just and accident/lawsuit waiting to happen. Really unprofessional business receptionist was very rude customers walking around in work areas(very unsafe) all the "mechanics i saw" did not look certified or have a ASE patch (most likely just some random guys that "work on cars") these practices are not very professional and i would advise anyone reading this to go to your dealer or another place i will be reporting this to the bbb i hope they have good insurance

  Elizabeth Brock
5 years ago
My car blew a fuse so it had no power and need to be towed one (1) singlar block to the shop. I was told the tow would be $50... (Okay even though it was only one block....) I was also told over the phone that if I had the work done in that shop I wouldn't need to pay the $80 diagnostic testing fee. Well... I sat from 1:45 pm till 4:49 pm for them to find out it was a blown fuse and "because it was a small fix" I was charged the diagnostic fee. On all I spent $200 for a blown fuse. I feel like I shouldn't matter how small a fix I shouldn't have had to pay for the diagnostic. They didn't honor their word and lost my respect. I feel like any honest shop would charge $50 at the very most for that issue not $200. I think they took advantage of me. One single blown fuse, one block of towing, I sat for hours... Bad business practice. Also I googled the cost of fuses $7 for the whole kit... I know the picture say mogule fuse they meant module fuse... Note it say repair on wiring harness... Black electrical tape! And one zip tie... Honestly to God!!!!!

  Jennifer Crozier
4 years ago
This place is super fast and has friendly service! I highly recommend it to anyone. I got an emissions test and new registration in under 15 minutes.

  Jose Ramirez
4 years ago
Good services I went for a emessition test it just took like 15 minutes then I was gone. Just need to call before you go in to may sure if they are real busy and also they are real friendly

  Jairo Ramos
a year ago
Told me I needed to show up at 6 am for emissions test that they begin doing at 8 am, and it's first come first serve.

  Akari Salaam
11 months ago
I can't believe this place was. Rude and unprofessional use any place but there's I promise you.

  Orlander Jr
11 months ago
Horrible service wrote an unprofessional on the phone. I don't think anybody should answer a business phone screen.Service: Auto engine diagnosticService: Auto engine diagnostic

  Nathaniel Salaam
11 months ago
Horrible service and I still had to get my car refixed.

  Daniel Guerra
11 months ago
Best spot to go to for emissions tests done check them out!

  The Cute Elekid
3 years ago
Went in for an emission test 9/1 and nobody asked if I needed help nor acknowledge I was even there!!!! Sooo unprofessional will NEVER go there again!

  Kevin Oulahan
2 years ago
Super fast service , very friendly staff. Great place of business. Highly recommended.