Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Glada Woods
a month ago
Friendly, well knowledge staff. Very helpful finding what you need. I won't go anywhere else for vehicle needs

  Mary Torrez
2 years ago
Amazing, friendly and best customer service. I forgot my wallet and I was returning a lightbulb that was the wrong one and exchanged it for a new one. Well without my wallet I couldn't pay the difference so I was going back home and the employee told me don't worry about it, I have you covered. I was so happy and amazed that someone was nice enough to cover the rest? Best trip and amazing people!

  Joel Goodson
3 years ago
These guys and gal were nothing short of Awesome. I'm from Florida, and the service up here in WV (at least at this store) by far exceeds knowledge, incentive and absolute focus on my needs.Store # 07945My help guy (the older Gentleman) was outstanding. And the other guys and gal totally were quite willing to assist in a "This is your store to come to". Felt like family.My recommendation is to give all three, a two week paid Bahamas vacation.Thanks guys, you have set the bar for all other franchises.

  pn giles
6 years ago
Never had a bad experience here. They don't have very many European parts available, though.. Pat's Speed Shop is a better option for that. For domestic and Japanese vehicles, they've always been able to get what I need.

  Dan Morrison
3 years ago
Today I experienced great service from an Advance employee. I am a regular customer of Advance Auto Parts and travel quite a bit so have visited stores in several states. I generally get good service at most stores I've been to. I was on a motorcycle ride this weekend and about 100 miles from home when my bike wouldn't start. I tried to jump it and the terminal melted off it. I had just bought this battery at an Advance in Homestead, Florida within the year. I had the receipt with me but it had mostly faded. I explained it to Michael and even though he couldn't completely read the receipt he said that he would make it right with me. I was relieved to leave with a replacement battery and was able to resume my trip shortly. Thank you Michael and thank you Advance Auto for hiring employees that take steps to provide an excellent customer experience.

  Jessica Davis
5 years ago
The employees were very friendly and eager to help me find the specific parts that I needed. One item wasn't in stock, however they promptly ordered it and I picked it up by noon the next day. It's your average auto parts store, so if that's what you're looking for, I would recommend.

  Steve Spiker
5 years ago
A little disappointed by phone when I called. I was trying to make sure that they had the correct inner tie-rod. The female that answered started arguing with me about what part I needed.. however she did save me from getting the wrong part. The first time I called a gentleman told me they had the. In stick and they did not. The lady that argued with me on the 2nd call ordered the correct part for me to pick up next day.

  Mikealo Barro
a year ago
Thank you Doug for your professionalism and attention to detail in helping us locate the parts we required during our visit.

  John Crider
9 months ago
Had a ac. problem. They were helpful

  Amanda Downs
a year ago
Great customer service! Knowledgeable, friendly and efficient!

  Florence Nicholson
a year ago
Talk to the right person he knows what you are talking about even if you don't know what it's called he is fantastic

  Crystal Jensen
2 years ago
Awesome place. Friendly staff. Clean and organized. Always ready to help.

  Niko Paseman
2 years ago
I didn't come in for much, but the staff were helpful and knowledgeable.

  Ranaemay75
2 years ago
The employees are very helpful and seem knowledgeable. I like this store.

  Milton Broseker
4 years ago
Used to be a last resort for parts noone else had in stock. Has definatley gotten better in getting you the correct part the first time

  eric brunn
5 years ago
Not bad it's Advance Auto if they don't have it in stock but he can get it

  Ashley Sipe
4 years ago
Great service and friendly staff who are very helpful

  david moore
5 years ago
Very helpful staff & good prices

  Joy Newbrough
6 years ago
They were only Auto parts store that could order a clock spring for a mercury sable LS 2001 car.

  Gary Beckner
2 years ago
Good place to buy parts for your vehicle

  Carl Rowan
3 years ago
It is very good food and service and warm atmosphere

  Gini Davison
6 years ago
Helpful staff! The salesman helped me carry the heavy stuff to my vehicle.

  Jacqueline Lindow
a year ago
Very helpful and knowledgeable!

  Adam T Retana
4 years ago
Very nice staff and selection

  Brent Hyre
2 years ago
They had everything we needed

  Gayle GG
a year ago
Very helpful staff

  Charles Wolford
5 years ago
Okay place to get all of your auto supplies

  patricia tolliver
5 years ago
Good service, nice staff.

  Patricia Radcliff
6 years ago
No problem for getting what you need

  Homeles Midgets
6 years ago
Most of the time they have what I need.