Silver Star Automotive
4.8 (127)
3320 E Springfield Ave, Spokane, WA 99202
(509) 835-5334
silverstarautomotive.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Joshua Weigelt
2 months ago
This team at Silver Star is literally the best. They are knowledgeable, confident, and take the time to share what they know and what options are available. They are honest and kind people and they are helping me out more than I would have ever expected. I am so very happy with their work and what they've educated me on. My car is running better than ever... and they still are going to button up a few more things for me! Seriously, these are the best of the best. Absolute experts. Plus, they always have sweet cars in the shop to look at!
Levi Horn
2 weeks ago
Had a multiple problems with an aging truck and Silver Star made a plan that I could afford economically. I took the truck back for some work and they caught a part they installed and warrantied it without even me knowing. The truck was difficult and they were persistent til they were happy with their work which made me happy! Bring your vehicles here for honest good mechanics.
Frederick Carbone
a month ago
Never a long wait time for an appointment and the work is done promptly once you arrive. Excellent workmanship with a friendly staff and a very comfortable waiting room. I recommend Silver Star to anyone who drives a car, truck,Van or SUV.
Brittney Rupert
4 months ago
Silver Star Automotive has always taken care of my car needs at a moments notice. A huge plus side; friendly faces who care about the customer service as well as the quickness of fixing your repairs and getting you back on the road. I wholeheartedly trust them with any car repairs! Don t wait any longer this is the time to get your vehicle into the shop.
Shayna Tinsley
8 months ago
I was beyond 5 star happy! My hubby and I had our Audi in there. They fixed it fast, got parts fast, awesome communication too!! 15 star for sure! We are very pleased.Service: Engine repairService: Engine repair
John Miller
2 months ago
Silver Star Automotive is 5 stars!. They are honest, reasonably priced and take great care of your vehicle. We have been taking all of our vehicles there for years. You won't be disappointed.
Sharon Cavanagh
2 months ago
Silver Star Automotive is truly exceptional! For four years, we've entrusted our Range Rover Sport 2015 to their care. They consistently deliver outstanding personal service, offering convenient home pick-up and delivery during winter, along with excellent communication throughout the maintenance and repair process. Silver Star Automotive truly provides top-notch service for Range Rovers.
Brayden Olson
2 months ago
Great service, but even greater group of people. I can tell everyone in the building is ready and excited to come to work everyday! Would 100% recommended Silverstar to anyone who needs maintenance on a vehicle. They pretty much got it going on!!
Elizabeth Ann Libby Wilkins
a month ago
I have been using SilverStar Automotive for a decade. Silverstar s Mercedes expertise is outstanding and their attention to detail and the customer experience first rate. Not only is Silverstar more cost effective than the dealership, they are proactive in communicating, and confirming what work will be done every step of the way. A huge bonus is they will deliver your vehicle to your doorstep or provide a ride home after dropping the vehicle.
TOwens275
2 weeks ago
I have had wonderful experiences with these folks! I never worry about the quality of work because it is top notch! They will NEVER take advantage of a customer. Dylan and Kendall are a valued asset to the team!!
Robert Whigham
3 weeks ago
Found out I had to go to Seattle the next day. They got me in and serviced my truck within hours. Thank you so much for everything. Service and price were 5 star!!
Steven Withey
2 weeks ago
Best Mercedes shop in Spokane! Everyone's friendly and knowledgeable. Willing to take the time to explain everything so you know your vehicles better.
Adam Griffis
3 weeks ago
I am very pleased with Silver Star Automotive. Their mechanics are very knowledgeable and the customer service is top notch. This is the only place I intend to take my Volkswagen to for service.
Sam Montgomery
a month ago
I ve been going to Silver Star for years now and see no reason to ever change. The entire team is extremely empathetic, great attitude, and genuine with each visit. I m only rating them as a 5/5 because I can t put 100
Nancy Sill
2 months ago
Silverstar is the best automotive repair shop. We have all our vehicles repaired and serviced at Silverstar. They have the best in class employees and the owners are absolutely awesome. I would recommend Silverstar for your automotive needs.
Mark Purvine
a month ago
Bright, patient, easy to talk with and most important - skilled. Silver Star has easily earned our Volvo & Sprinter Rx business!
Carter Swedo
2 months ago
Kendall and the entire service department are friendly and incredibly helpful! Highly recommend to others and they were a delight to work with! Thank you for helping me with the Range Rover.
Patricia Tully
4 months ago
We took our 1991 VW GTI in to have the front suspension worked on. It had been previously screwed up by a different shop. Although we did have to wait for parts to arrive, Silverstar is great at communicating and getting the work done promptly when they have the parts!
Will Collette
8 months ago
My car broke down in Washington on a rally. These guys stored the car until transport could arrive, assisted in loading the vehicle properly, and even followed up weeks later to help me find the correct parts and part numbers for everything I needed (it was a lot). Ask for Thomas!Services: Transmission, General repairs & maintenance, Vehicle InspectionServices: Transmission, General repairs & maintenance, Vehicle Inspection
Erick Rivera
2 weeks ago
Dylan help me out a ton! He s a down to earth person and knowledgeably. This places had a great vibe.
Kjerstin Bell
a month ago
New location is awesome! Wonderful upgraded waiting room. Fair prices. Friendly staff. Trustworthy family buisness.
Teresa Havens
7 months ago
Oh my goodness Silver Star Automotive was a lifesaver for me during a very difficult time. I was traveling back and forth from Montana to Post Falls as my husband had been in a very serious accident and sent to an LTAC facility there. I had an issue with the air shocks on my Mercedes. I called the Spokane Mercedes dealership and they said they couldn't even look at it for 3 weeks! I had to go over Lookout pass back and forth and it was March! I was worried my car would not be safe or make it. I was already super stressed with my husband's situation and worried about his outcome. So I found Silver Star and they not only were able to see my vehicle they fixed it that day!! Mollie was even sweet enough to drive it back to me in Post Falls at the LTAC facility. I will say I have never seen such a clean and nice repair shop either. Silver Star went above and beyond for me. I so appreciate that they made such a high stress situation better by their kindness and repair is still good! I never leave reviews and I'm sorry it has taken so long to leave this one but I can't say enough good about Silver Star!
Torrey Vail
4 months ago
Competitive prices, great customer service, and best of all, they keep my Alfa Romeo on the road and trouble free. Love that they text me reminders of upcoming appointments.
Hal Goldberg
4 weeks ago
Had very complex work done on 2009 Volvo - car runs like new!Silver Star staff very attentive and friendly
David Hoffman
3 weeks ago
All my questions were answered. I was never rushed. The entire staff was very professional. The workmanship was excellent. Thank you silver star!!!
cindy binsfield
2 years ago
Needed to have coolant checked on Gretta ( 2018 VW Atlas SE 3.6) Stopped by our usual place (not a foreign place at all) and decided to do an oil change as well. They could not find an oil filter and if they went thru any other place than Napa etc they would get charged $30 and then up the amount to me so if I could find one and bring it too them it would save me close to $80.So I took your advice and called Silver Star. They would have charged me only $17 for the filter. So I asked them how much for the oil change and fluids...100$ approx. Which was comparable to my other place. When can you get me in? Friday morning, until their tech came around thecornrr and said, we can get it now, bring her in. $100.83 for everything.While waiting I had the most fun, informative, and interesting 45 minute conversation with the new owner Scott. We talked about just about everything family, work, life, everything!!Good news is they service foreign AND Domestic cars. Great business!
nancy schaub
2 months ago
Silver Star is a top notch company. The entire staff is competent , courteous, top priority being customer satisfaction .
Mary Enloe
a month ago
Amazing service! Kendall really helped me understand what was going on with my vehicle, couldn t have asked for a better experience!
Mx xs
3 months ago
First time visiting the shop. I had a good first time impression. Hope to use this shop regularly for future maintenance and repair. Staff were very nice and professional.
Freeraven Dreamwalker
4 years ago
Silver Star was recommended to me by a fellow Mercedes Benz owner. Al and his team checked and fixed my power steering pump/system. I'd been hearing a whine, figured I needed a new pump. First I took it to a different shop who told me the fluid level was microscopically low and that they topped it off. It didn't make the whine go away. Silver Star identified air bubbles in the system, removed them and then topped the fluid off. No more whine. Thank you Silver Star!!