Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Elizabeth
3 months ago
Will was so amazing! He made it so easy and basically guided me through every step of the way! Such a great experience! And at a good price too! I already pinched myself and yup this wasn t a dream! They really are just that great
Brandon Syth
3 days ago
They were quick, friendly, and honest.There drive thru service is a refreshing concept i almost forgot I was getting an oil change, non of that tell you one price and find out later it s 4x as much.
Dustin Sandlin
2 months ago
Sean and Ethan helped me out tonight and I left thinking, that is exactly what local service should feel like. Sean and Ethan were very welcoming and went over everything with me in a way that was very comfortable for a customer. He offered some services that I know I need, but he didn t make me feel bad for saying no and didn t make me feel uncomfortable at all and just said he d love to help out next time. I will be coming to this exact location from now on to get everything done for my cars. I highly recommend visiting these guys! Definitely ask for Sean!
Nichole McIntosh
2 months ago
These guys are fantastic. I have brought all my vehicles for the last several years to these guys and they always do wonderful job. I think the manager's name is Steve and he's helped me at a few locations. He is exceptional every time. Super personable and explains everything.
Barbara Corbett
a month ago
I appreciate the two very thorough professionals that worked so well together to do my car great service. I will return soon to do any follow up needs as needed. Thank you for the maintenance needed on my G6 Pontiac with many miles on it. It is running great now.
Jessica Love
4 months ago
These guys are on top of everything! best oil change experience I've ever had. They were kind, fast, honest and unlike most mechanic/oil change places, they didn't talk down to me. They checked all my fluids, tires and air filter and they had a 2 person verification process for my oil, they even showed me my dipstick with fresh oil. I never had to get out of the car and I was out of there and on with my day in a snap. I'll definitely be back!!
Hailey Inman
a month ago
Very quick, didn't overcharge and got to use a great coupon. Good service overall. Cheapest oil change I've had in years and mechanics were very nice
Shanna Hagenah
a month ago
Sean was incredibly knowledgeable and helpful! This was a great experience and my car sounds SO MUCH better after this service! I highly recommend Oil Changers if you're looking to get an oil change
Cevyn
2 months ago
Super friendly, very professional work force. I had a slight hesitance coming since the acquisition from Spokane Quick Lube but service is as always above expectations. Steven is amazing and I couldn t recommend them enough over their competitors.
Bre Ramsey
5 months ago
Will and Jean were amazing the other day when I went in for my oil change. Greeted me with a smile even while it was freezing outside and had the best customer service. They both showed great enthusiasm and provided me with valuable information. The knowledge provided was greatly appreciated, I will be a returning customer because of the time and care they provided while servicing my car.
Chelsea Berry
4 weeks ago
Love coming to these guys! Always do a great job and are always so quick! Would recommend to everyone! Ryan was great! Super nice guy!
Crystal Lynn
3 months ago
As a woman I hate getting my oil changed because I feel like an easy target for up sales and stuff I don't need. I did not feel that this evening at all when I got my oil changed here. Sean and Will were amazing and so kind and friendly, they didn't try to sell me anything I didn't need. They went above and beyond the call of duty, even helping with a burnt out turn signal and answering questions that I had. I would highly recommend this place to anybody and thank Will and Sean for their kind help and not making me feel like an easy target.
Shelby Edwards
4 months ago
The best service I ve had in a long time. Not only did Will and Jack do an amazing job changing my oil, my car battery died when I went to pull out and they were super patient and helped me get my car jumped and up and going again. Will definitely be going back and would recommend to everyone.
valene stobie
3 months ago
I was very impressed with the service. Several technicians worked together to complete a checklist which involved not only the work I requested but more. I would rate them a 5! I have told my friends about the good service too!
Jim Farrow
4 months ago
When I pulled up to the oil changers on Francis. My first question was do you check the antifreeze because that s what I m most worried about if my antifreeze is adequate for our winters the guy said they would check it. Later, I asked the service man if he checked my antifreeze to see if it was at least 20 below he said it looked like it was but he didn t have the tool to check it. He said it looks good. The manager then told me they never check antifreeze level and they don t have the proper tool. In other words they lied to me I would never trust them again. My advice to anyone who reads this don t go there they re liars if they lie about checking your antifreeze, what else are they lying about?
Ashli Paladie
4 months ago
On 12/9/2023 I went in to get my oil changed and typically am treated like an idiot at most places, but not here!!! WILLIAM and ETHEN were AWESOME!!!! AND freaking REALLY thorough, almost too thorough. Lol They were fast and explained things nicely and recommended things but did not push them on me and I APPRECIATED that so much. I'm not the review type person, however these two really did do a great job and now they've earned a loyal customer. I'll no longer bounce around when I get my oil changed. These two are my new GO TO guys. Beings it the holiday season I hope the owner reads these because they truly did go above and beyond and they deserve something extra. These two are making this business look really good. Good job guys and THANK YOU two so much. See ya at next oil change.
Autumn S.
4 months ago
I had been putting off an oil change and finally had a window of time to get it done. Most places near me were closed, so I came here. They were fantastic, great attitudes, knowledgeable, and thoroughly completed the oil change. I will definitely be back.
Shannon Koutecky
2 months ago
These guys are great, take time to show you what they are doing and very transparent in cost. They are quick and efficient and locally owned and operated by a lot of our Veterans too!
Tammy C (tammycu)
a month ago
These guys are super sweet, fast and efficient, and always get us in and out quickly. I love that you stay in your car while the service is being done
Maja Kekic
5 months ago
The first location (South Hill Spokane) I went to stripped my bolts on my oil pan without telling me (they covered them in some sort of sealant goop). When I went back for another oil change the tech told me that they were stripped and referred me to their claims department. I was put in contact with William at the Francis location. He worked so hard to get my new parts and took care of all of the repairs. He was so helpful and even called me days later to make sure all was good. He has top notch customer service and genuinely cares for the customer. I was planning on never returning to oil changers because of my initial experience but William is the reason I remain a customer. This review has five stars, and those stars are for William. If he wasn t such an amazing help and awesome worker, I would be giving a one star review. William is an asset to your company and others should be receiving training from him. Thank you William for putting your customers first and doing what is right and ethical!
Tristian Gaurisco
a week ago
They are so helpful and considerate really good at what they do fast and convenient honest hard workers thank you for your help
Gabby Lindquist
2 months ago
Great service! The team was very knowledgeable and polite. They did all the checks and even washed my windshield. Will be going to this location in the future!
Jenn Thompson
4 months ago
Fantastic experience! Both men were knowledgeable and willing to have a conversation with me before doing anything extra. I appreciated their professionalism and kindness. Will definitely go there again!
stanley Afton
6 months ago
I have used this service twice for my Toyota prius and both experiences were amazing! I don't think I will ever choose another company to help with my vehicle. They even jumped my car when she gave out on me for a brief moment there using an employees vehicle and I was so grateful. Top-notch service, quick and efficient and very friendly staff
Jennifer Baker
2 months ago
Fast and friendly. I appreciate that they showed me MY dirty filters and MY oil dipstick with clean oil on it. I like being able to stay in my vehicle and watch the work get done.
doug smith
4 months ago
Was borrowing my brother's car temporarily. Took it in to change oil before giving it back. Still had 1k miles before needed changing, but was doing it as a courtesy to my brother. The fella pulled the dipstick and told me it didn't look dark enough to change (I explained why I was doing it early). Point is, they were being honest. Who doesn't appreciate that?
Marc Resseman
6 days ago
I went in for an oil change, Sean and Jesse were there and took great care of me.
Kady Langan
3 months ago
Had to remind them of things. I did ask questions.Luckily my tires weren't gonna have issues.They were quick and fast.
Caitlin Wolfe
2 months ago
Knowledgable staff that was super helpful in explaining every service. It seems the business has switched owners and are really putting in some great work here !
Cathy Wallace
4 months ago
I have been very happy with the service. Other places have turned me away do to not having the right filter or/and oil. I have a mini cooper. Last visit they even helped to turn off the need maintained light. Thank you