CARSTAR Snohomish

4.2 (28)

  512 Pine Ave, Snohomish, WA 98290
  (360) 568-3751
  carstar.com
  Claimed

Auto body shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Keez fosheez
4 years ago
Hate to do this but I feel like I needed to share the job I had done from here. Office staff was great but repair was not done well. I had a work van repaired that was rear ended, emailed the company with pictures to see what they would be willing to do with no response. I bought this van brand new and it still has low miles, this was very disappointing to get it back like this, paint runs everywhere and overspray. Also had masking tape and plastic still stuck to the roof. I know it s a work van but seriously, just super disappointing.

  Bart Warden
9 months ago
This experience was nothing but a nightmare and my vehicle wasn't completed as it should have been. They billed my insurance for repairs that didn't need to be done. It takes a lot for me to write a bad review. Take it or leave it, you have been warned.

  Cynthia Anchondo
a year ago
Took my truck here because it was recommended by my insurance company. Biggest MISTAKE I ever made. Not only do they not answer your call, or return a message that's been left, but they will do everything they can to put a band-aid over a serious problem. I got my truck back with gum stuck to my driverside window, glass all over the back seat, and a clunking noise started soon after I picked up the vehicle. Turns out that they didn't tighten the bolts to my drive shaft, which ended up coming loose, shot up and broke off metal, making a huge hole in the transmission cover plate. DO NOT take your vehicle here. I had to jimmy-rig it on the side of the freeway, and luckily a mobile mechanic was driving by and helped me get it home safely.

  Alann C
a year ago
Zero stars if I could.Small fender bender repair needed and they cut corners on some of the most simple things. They used adhesive glue to get my front bumper to align because they were to cheap to order the headlight bracket that holds the bumper up. Garbage business. Still charged my insurance full price plus things that I never found. I m very knowledgeable in my sports car and I will never let anyone touch it after this business practice. GARBAGEThe car is under my wife s name and they thought they would get over on her because she is a women and they probably didn t except someone to actually check the work. So obviously they will say I m not in the system or I was not a customer.

  Randall Burton
2 years ago
A lady friend of mine took her car there she was quite happy with your services she said the staff is awesome everyone was nice her car came out better than she thought this is another one of those places where I'm being lazy if I hear good things about a place I post it

  Lisa Carmichael
a year ago
Very disappointed when I picked up my car from having paint and body work done, they didn t wash my car so it was very dirty from sitting outside. There was bubbles in the paint on my hood and front fender. Very nice people but terrible workmanshipServices: Painting, Body & TrimServices: Painting, Body & Trim

  Catherine Furlong
2 years ago
Quickly started process, and helped me stay connected to the work they needed to do. Great customer service, I would highly recommend Carstar to family and friendsService: Body & TrimService: Body & Trim

  Mark Klein
2 years ago
Repaired front end damage from runaway motorhome. Bumper,grill and headlight replacement. Excellent job, friendly and helpful too. Highly recommend.Service: Body & TrimService: Body & Trim

  Jason Ramirez
4 years ago
They made the process easy and straight forward. The repair went great and Jen provided excellent customer service. Highly recommend to anyone that needs repair services.

  Sandy Klein
2 years ago
They were very helpful and did a great job. Didn't take but a couple of days

  Lynda Gohl
2 years ago
Friendly and informative staff. Quick email response. Would recommend Carstar to friends and family. Great experience!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Keyona Kat
2 years ago
Very professional service e I would definitely recommend them to anyone!!!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Felix Neals
3 years ago
Their customer service and attention to detail were stellar .Service: Body & TrimService: Body & Trim

  mike wolbert
4 years ago
thanks for the great work and getting the car back to us so fast

  Tony Parry
2 years ago
Great customer service, great work.

  Cherie Hembree
a year ago
Excellent service and workmanship.Service: Body & TrimService: Body & Trim

  Jason Norris
2 years ago
Exceeded expectations! Highly recommendServices: Painting, Body & TrimServices: Painting, Body & Trim

  Wendy Magruder
4 years ago
Thanks for the great work

  Fish House
3 years ago
Thank you to everyone that helped!

  Opening Hours

Monday 8:30 AM-5 PM
Tuesday 8:30 AM-5 PM
Wednesday 8:30 AM-5 PM
Thursday 8:30 AM-5 PM
Friday 8:30 AM-5 PM
Saturday Closed
Sunday Closed

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