Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Teshan Laucirica
3 days ago
I have been going to my car dealership for oil changes for years but was in a hurry and decided to try this place out. They were fast, professional, and friendly, and I've had no problems since the work was done. It was more expensive than I'd anticipated, but they gave me a good coupon to use. While I was waiting I was noticing how well staffed the place is, which justifies the expense and the speed at which they can get you in and complete the job. I'll definitely be back.
Tara Jean
2 months ago
The best Jiffy Lube I've ever been to. I'm always a little hesitant about going to any car related service shops due to poor experiences in the past, but the employees here are always so kind and courteous. They are transparent about pricing, suggest extra services without being pushy, and had once applied a coupon that I couldn't get to pull up on my phone as I was having connection issues. Seriously the best!
A G
3 months ago
Fantastic oil change with a toddler! The staff were all friendly and efficient while being very informative, and didn't try to upsell. We were able to sit in our car and my little one was very entertained by it all. It took about 20 min or so and I used a $22 off coupon they have right now. My husband also really likes this location and staff and has a separate great experience which led me there besides going to our car dealer. We will return for sure for all future oil changes and tire rotations! :)
Dwane Aldrich
5 months ago
[First time visit.] Top marks! Following a tight script, the three-person crew worked as a well-organized team to service my car, asking relevant questions, and always very polite. (My oil change felt like a Le Mans pit stop where the crew can seemingly swap out half the racing car and get it back on track in an unbelievably short time.) Service took about 15 mins., I was able to stay in the car, and the price seemed reasonable. Very happy customer!
Kristen Dong
4 months ago
I've come here several times now and they're always super nice and efficient. The mechanics explain what they're doing in understandable terms and I never feel like they're condescending towards me, as someone who isn't really a car person. They're also upfront about what things will cost and how long it will take. I was raised to never go to these kinds of places for repairs and maintenance but this Jiffy Lube has changed my opinion.
Willow
3 months ago
Helpful, quick and easy. Knowledgeable and friendly employees! Topped off my car s fluids, checked a few things to make sure everything was tip top, and even put air in tires when the pressure was about 10% lower than the recommended psi, which I had no idea, so that was definitely super helpful! Thanks Jiffy Lube!
McKenna Gray
4 months ago
Had an urgent spark plug issue before thanksgiving. Jiffy lube (Ian specifically) was quick to fix. Everyone I spoke to was extremely kind and personable. Will definitely be taking my car back in the future.
Sara E
5 months ago
Very happy that I stopped here, and am extremely satisfied with the service. I m writing this as the team is wrapping up because I m really grateful for this location.Nik, the new store manager, is amazing. I had some bad experiences with oil changes over the years (NOT here), and was anxious in nature. It made me surprised over some needs (I ll show my age by remembering oil changes at $20 or even less).Nik walked me through everything, and only suggested services my car needed, making sure everything was within a budget that I mentioned. The team was fast, efficient, helpful, and great at explaining what was happening. My dog loved the team as well :)I ll only come here for oil changes and other support for as long as Nik and this team are here. Thank you all!
QAR
6 months ago
The team here is great! I ve been here a couple times for an oil change and they re always really friendly and professional. They do a good job explaining how much things cost and what they recommend and why. Additionally, my car has a low undercarriage, and when I drove out of the bay they even directed me through so I didn t scrape on the pavement. Highly recommended!
Jerry Gilbert
5 months ago
The wait time was a bit long but can truly say it wasn't really any single person's fault. Just a car - literally the car - in front of me not wanting to play nicely with the mechanics. Service was great and everyone was friendly.Service: Oil changeService: Oil change
Caleb Kim
4 months ago
Bobby was very informative! The staff were polite and direct, no funny business. Got my oil changed for 117, so it was a pricy, but they got me in when they were busy so I did not mind as much.
jo gustafson
a week ago
I'm a senior citizen and handicapped driver. Would have been nice to at least hear about any discounts. I used to get them.
Avi Epstein
4 months ago
My car stated my remaining oil life was 9% despite buying it in August. Swung by Jiffylube to get it checked out and changed. Reasonable wait and fantastic service from Nik. Very helpful and considerate to the situation. Austin was very pleasant as well. 5 star employees and 5 star service. Thanks!
Seattleites Up
6 months ago
Great service! Friendly staff. My girlfriend recently had the oil change done and spoke very highly of the crew. I have stopped randomly for top offs and tire pressure checks with no hassle. I live in Ballard so I will definitely be using this location going forward.Services: Tires, Auto engine diagnostic, Brakes, Oil changeServices: Tires, Auto engine diagnostic, Brakes, Oil change
Regina Brizzee
a month ago
This is the closest multicare location to my house and it was definitely worth going to, as opposed to just an oil change station. They helped me with my clogged windshield wiper tubing, did a few top offs and even suggested I get my serpentine belt replaced because it's starting to crack. Unfortunately - like every other business everywhere in the US - they were short staffed and didn't have the man power to do the repair. I ttly would've paid for it, if it was possible. My work order says Nik is the tech that helped, and she was AMAZING. Will definitely be back in 3000 miles!
Tony Mena
2 months ago
Excellent customer service! They checked all my fluids and didn't try to charge me for anything I didn't need. I will definitely will be coming back!
Shalyn Holloway
5 months ago
Super fast, kind, and professional! There was no wait time and they made sure my car was in tip top shape before sending me on my way :)Pro tip: look for a coupon on the site to save a few bucks!
Uff Duh
4 months ago
Super friendly, efficient. Explained everything thoroughly. I did not feel like they were trying to sell me anything unnecessary for the car
Courtnei Browning
a year ago
The guys here help me out in a major way. I had a flat tire at 6am and they immediately helped me out asap. Thank you Martin and Rameses. They was awesome Service: TiresService: Tires
obxwave8
4 months ago
The staff are all so incredibly kind and friendly. This is the only Jiffy lube that I have gone to that I have consistently gotten great customer service.
Logan Maltese
6 months ago
The team was super friendly, accommodating, and professional. Watching them work was an experience in itself! No extra frills or tricks - just an overall great experience and they even applied a coupon and warned me of a few upcoming things to keep an eye on with my car. Thank you to Nik, Ridley, Michael, Austin, and Martin. I will definitely be back soon!
Olivia Anderson
a week ago
Let me fill up my tire with some air for free :) Nick was super helpful especially
Jafar Eslamikhah
4 years ago
Andy, The Manager, was energetic, welcoming and highly customer oriented.Just I wanted the tire rotations, but ended with changing oil and windshield wipers as well. Also all of guys where very energetic and just were working, nice.
Ayad Abunab
4 months ago
Great staff, Nik solved my tire issue in no time. Definitely dope service and would highly recommend
John Pultro
8 months ago
I can not express how much I appreciate everyone here at this Jiffy Lube location. Been coming here since 2008. I went to another one when I moved up north but it just wasn t the same. I drive from Whidbey Island to this location because the service is amazing and very professional, and I trust the guys here. Thank you so much for all that you do. Especially Ted he is simply wonderful and very kind. You guys are lucky to have him, he is the reason why I come here. Thanks.
Sarah Johnson
6 months ago
Absolutely incredible experience! I m not one to leave reviews but wow! I ve had many oil changes but this one was great. Ted was super helpful and lovely. 10/10 - will be back!
Brian S
8 months ago
If you're a repeat customer, be sure to take advantage of the free oil top off service. I wasn't even aware of this for the longest time.I have a higher mileage vehicle and it burns about a quart of oil between oil changes. These guys will top off the oil and do a mini inspection (tire pressure & check lights).Super convenient and keeps your motor happy!
Meloney van Zyl
a year ago
These guys at this shop are totally awesome!I was having some car troubles at the traffic light right across from their shop on Holeman Rd so I pulled in, they checked my engine, tightened the battery terminals, hooked up their device to my computer to read the check engine errors code shared advice and another shop to get help at, then sent me on my way, no charge just smiles.WOW they are awesome, kind and professional!Thanks Jiffy Lube staff!
Jeff Chiu
8 months ago
New to the area so I needed to find a new Jiffy lube for oil changes and refills of washer fluid etc., The folks working were so incredibly friendly and were all about keeping me constantly in the loop about what they were doing and why they were doing it. I'll absolutely be back!Service: Oil changeService: Oil change
Aspen Knight
4 years ago
The gentlemen were quick and professional when I was there for an oil change at this 3-bay shop. Plus it's close to a Vietnamese restaurant & barbecue grill for ordering out. I'll definitely return.