Jiffy Lube

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jhaerozzelle Baetiong
a week ago
I went for an oil change, and usually, when I go to a different company like Grease Monkey or delearship, oil change can take up to 3 hours while Jiffy Lube took only 30-40 minutes. They are quick and friendly crew. Will come back again for the next oil changes or any problem.

  Liz Kastrava
2 weeks ago
Everybody at this location was so professional and kind - MJ especially was very helpful! I went for an oil change - I didn t have to wait very long - overall really enjoyed everything.

  Catherine Khesin
4 months ago
Really great guys here! Got me in and out quickly, super polite, thorough, helpful. Will def be coming back here for all my car needs!Part 2: Came back a month later for a headlight cleaning. They accidentally also changed my oil for me lol but these guys are so fun and friendly! Great culture, good work, and time efficient. They're the best!

  Franny Rogers
5 months ago
Got an oil change and tire rotation. Every team member was kind and efficient. Indiron, the team lead, was great! I have been to this location a few times and have always found everyone to be transparent and patient. I recommend looking up coupons on the jiffy lube website to use for the oil change.

  Tom Cummings
a month ago
Amazing staff, speedy with excellent customer service. Samuel assisted me along the way, super helpful and answered all of my questions, even at checkout. Nicely done and thank you!

  Paige Neu
4 months ago
The easiest most efficient oil change I ve ever had. The GM, Indiron, was friendly and helpful. The staff were polite and quick! I will definitely come back to this location in the future.

  Babette Farage
4 months ago
This was my first time getting my oil changed in my new car. They were amazing. This after the Toyota dealership quoted me $1400 for service!

  Erik Hunter
5 months ago
The techs failed to properly attach the splash shield on the bottom of my Ford Edge following the oil change. It detached this morning on I-5 on my commute to work. This is completely unsafe and unacceptable, do not go here for your oil changes.

  Michael Israel
7 months ago
The service tech who checked me in and rang me up tried to claim that the posted rate ($99) for the Signature Service with synthetic oil was outdated, and that it's now ~$20 higher. I questioned it because I told him twice that I had a $20 off coupon, and the bill didn't ring up at the expected amount (based on the price I found on your website, after entering in my VIN, mileage, location, etc.). After paying, I pulled up the charges AGAIN on the website, confirmed the regular price of $99, then a manager had to step in to have the tech credit me the $20 for my coupon. I've felt for a long time that Jiffy Lube is fine for quick service, but only if I watch them like a hawk to be sure they're not trying to screw me.

  Brant Murdock
3 months ago
Busy day at Jiffy Lube. Although the team did not engage as quickly as I would have hoped with myself in line, fairly soon the team did and then obviously mioved with efficiency, cycling through vehicles and then taking care on mine with focus.

  Gabe Engler
2 years ago
One of my employees bought a sprinter van in for service at this location (Store 1093). Upon removing the canister filter the employees discovered it was broken. They advised my employee to have it replaced on the next oil change and reassembled it with the broken parts. 14 miles down the road the engine has seized up.After towing back to my shop, and having my mechanic come and diagnose, it turns out that the filter housing is an integral part of the oil system on the Sprinter. Using the broken housing created zero oil pressure.I now have a Sprinter that does not run, and has a blown engine. The Service date was 4/7/21, and the owners have stopped replying to my emails about a solution to the issue. I have a fleet account and do not recommend this station.Service: Oil change

  larry mcclellan
a month ago
Kaleb was very professional and fast. Let me know extras to look out for without a big hassle. Will Coe back

  Britt Peterson
7 months ago
I was serviced within 10 minutes. Then it took the JL Team about 20 minutes to get it done. They were able to help me with my oil and offered a quote for other issues that may arise in the future. Mr. I (I forget how to spell his name) helped me and he was patient and kind. This was the jiffiest lube I have ever had and I will go back when I need an oil change again.Services: Air & cabin filter replacement, Oil change

  j d
10 months ago
Here I am, sitting in the bay getting my oil changed. I sat waiting for 45 minutes which is no problem. I made sure I had time.Of course you have to be prepared to say, no thank you, multiple times to every additional add on suggested (with exception to topping off the coolant. I accepted that one).Sometimes this experience can be more anxiety provoking than going to a nail salon when they suggest $5 per toe to wax off that one hair that you missed in addition to the multiple add ons they provide.Today I'm particularly finding humor as opposed to getting irritated. I was shown my air filter which honestly looked pretty good. The attendant even said, it looks pretty good, he said it had a little bit of debris in it as well as a leaf and a dead bee , wanted to know if I wanted to change it out for $41?I let him know I could go ahead and vacuum that out, but thank you.Overall, I'm leaving with a bill of $102.50 for a Toyota Highlander.I'm not mad. They were all sweet and nice, busy people.Update: my maintenance required light went on ten minutes after I left.:(. We will check that out and report back.... I'm told it's taken care of. It was a matter of flipping a switch or something. All goodService: Oil change

  jay hart
2 years ago
This is by far the best service I ve had going to Jiffy Lube. I came in for a simple oil change. Turns out the oil filter has completely disintegrated in my BMW to where pieces of the filter were stuck to the bottom. Joe and Andrew were so determined to get me back on the road that they were even ordering tools they didn t have to dislodge the last piece. A couple hours later the piece from the filter was free and I was back on the road. I thought for sure I was going to have to replace the filter housing. I can t thank these guys enough for going above and beyond.

  brooke yong
10 months ago
M.J. made my experience at this location incredible! He was so helpful and went the extra mile to ensure that my car needs were taken care of and made my time there smooth and quick! He delegated tasks well to his employees and Angelo who was providing service for my car, was not only confident in his abilities to perform the task but extremely personable- making my experience here 10/10!!! I will be back!!Services: Tires, Oil change

  Ethan James Rivera
7 months ago
MJ, Caleb and Alex were a huge help with needing a quick turnaround on an oil change. They re communication and professionalism was top notch too. Additionally they gave me a courtesy reminder of my 45k mileage check up for my 2019 Subaru Forester.Thanks for the help guys!

  Patricia
2 months ago
Always courteous and friendly. They offer extras but never push if I say no.

  Tony Mena
7 months ago
Something was dragging underneath my 2014 Dodge Charger SXT and it made me worry about it, so I took it to this Jiffy Lube and I'm trying to remember their names, but I think Rob? Or Frank? Sorry, I don't remember exactly the names. Anyways, when I drove into the store, the person who greeted me was very professional and polite and said he would have the person in the pit look underneath my vehicle. Apparently my skid plate (or the plate that's by the front of the vehicle) had lost a screw and was dragging. The person in the pitt area underneath my car was able to find some bolts to screw it back on and fixed the issue for me! They even doubled checked to make sure my oil fluid was good! They could have not helped, but they did! It was sometime last week I was there. I think it was Saturday. Anyways, thank you guys for helping me and the outstanding customer service that was provided!

  Melina Smith
11 months ago
Very happy with the service at this location. Came for an oil change and left with new cabin + engine filter and refilled coolant. Other locations had never recommended to change my filter before. Indiron S., who helped me, showed it to me and they were filthy! Him and his team had me out in about 15 minutes. Saved almost $50 with website coupons! Definitely going here for next service, thanks guys!Services: Air & cabin filter replacement, Oil change

  Joseph Pugh
3 months ago
It was my first time visiting a jiffy lube and I was really impressed with their professionalism. I will be returning!

  Jefferson VerHoef
2 months ago
I appreciate the teamwork approach at Jiffy lube. I was in and out in 10 minutes. Awesome service!Jeff VerHoef

  Liz F
11 months ago
Big thanks to Andrew and Tyler for helping out today! I came in to check the air pressure of my tires and thought I might need to get an oil change. Andrew was really honest and helpful in confirming that I didn t quite yet need an oil change. Rather than upselling me or taking advantage of someone with less car experience I feel like I can always trust the team here. In turn, this makes me more likely to continue bringing my car here for service.

  Peter B
a year ago
I can not say enough ! This place is amazing and very professional! Honest employees who knows their job and always polite!Thank you for taking care of my daughter oil change and head light! Indiron was incredibly kind, helpful, and honest. He went out of his way to make sure everything was accounted for and that I knew everything they were working on. There was no attempt at charging dishonestly and doing unneeded services. He obviously cares a lot about his job and the company s customers.PeterService: Oil change

  Thijs Mergaert
a year ago
First time customer at Jiffy Lube, came in for a battery replacement and was extremely pleased with the level of service here. The staff was friendly and the service efficient (what would've been a half day appointment at my dealership's service center took 20 minutes tops here).

  Anita Nowacka
a year ago
I have been to this Jiffy Lube particular location for oil change many times. Similar experience each time: in and out (maybe 15 min at the most). Filter inspected, tires checked, fluids checked and topped off. Great customer service with smiles and kindness. Great guys and a woman on a team who double checks everything, guides you safely out of the garage and wears a bracelet with a heart on it. Nice visual touch to the experience, if you wired that way.... Kinda amazing place for your car oil change needs. Thank You!Service: Oil change

  Sandra H
10 months ago
I went to Jiffy Lube to get my battery replaced since I ve been going to them for my oil changes and trusted their work. The job took 30-40 minutes. Unfortunately, my battery was not replaced correctly. The screws were loose causing my car to fail to start the next day. Instead of helping me when I called Jiffy Lube, they advised it s not their battery and must be the alternator. My mechanic looked at it and figured out the positive side was completely loose causing this issue. The stress of this could have been completely avoidable if there was more training and double checking their work. Hoping this is just a one-off error.Service: Battery

  Maranda Paikin
9 months ago
I am almost certain that this place intentionally sabotaged my car. We weren't having any battery problems whatsoever and then after we turned on our car to drive away from our exchange, my battery conveniently no longer worked prompting them to sell us one they "had to check to see was in stock." Incredibly shady. Go somewhere else.

  Alexandra Johnston
8 months ago
Great place! Super nice, they didn t have the tool for my car and ordered it fixed it next day for my break flush! Went for me a new filter from a sister location! Wonderful service thank you so much!

  Marina Ivy-Mars
2 years ago
Manager Abey, the girl with blue hair makes this place special. Positivity and joy flows! Love to see two women on site. Best oil changing experience.