Walker's Renton Subaru Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Victor Harris
4 months ago
I went in on Wednesday because engine light was on also eye sight and driver assist illuminated,and they scan it and tighten the gas cap and cleared the code,and said everything is fine ,Friday engine light is back on Eye sight and driver assist lights on again,I went in again I waited 3hrs. they Said they scan ,found it was gas cap so they tighten the cap and cleared the code again and charged me over $200(they were the last people to touch gas cap)waiting for engine light to come back on tomorrow I will take someplace else

  Ethan Schoonover
3 months ago
The absolute worst place to buy or take your Subaru. I'll never spend another cent at this dealership or service department.Full story: I bought my brand new car here just over a year ago and ive been back 6 times and ive had horrible service every single time. The dealership and service department have terrible communication, and can't get their paperwork in order, causing lengthy slow downs getting parts youve purchased and warranty issues fixed. My car sat in the shop for over 2 months because i was continuously told i didnt have a warranty by the service department and continuously told by the dealership that i did have it and they would get it straightened out. Tonight was the last straw. I had a bulb burn out in the cab so I asked them to replace it and they said it's not covered under warranty. So, a little frustrated but not rudely, I asked a sarcastic question, " how long is the bulb supposed to last?". The woman at the desk said "i dont know, im not a bulb manufacturer". I started to respond, but was rudely interrupted by her multiple times and then she started berating me and stormed off without closing my bill so I could leave.Never again.

  E JUN
3 years ago
They are all very nice, and doing a good job. I satisfied not only on their job, also satisfied with they all using the masks correctly. Many hand sanitizer on the table for customer & employees use. Very comfortable~~ Only one thing concern & want they improve in the future: my bill have 10% shop supplies fee that is not aware before I come in. I was ask for quote before I come in. Before the service, I ask the price again, still not getting any information about will be charge 10% shop supplies fee. And I didn't get the similar charge with the same service on other car brands dealer service.

  C A Schmit
2 years ago
Service people are nice but they have problems getting instructions right. Had recall work done and car serviced. Took an extra day that I wasn't expecting. Asked them to not rotate tires this time but they did anyway. Confirmed request, yes was written on order. Last couple of years service has not been quite as good as it used to be. Talked to management, they said they're working on it.

  Thom Walls
2 years ago
I have purchased two SUVs from this dealership and had all three Subaru Foresters I have owned serviced there. They do great work.

  Ernest Wegner
2 years ago
Was treated like a VIP, all the Service Advisors and the Technician's are very professional and do excellent services.

  Michael Rennaker
a year ago
Service is good, but plan on waiting 2hrs + for an oil change

  Neil Foster
2 months ago
Very good service

  Cathy Mitchell
a year ago
Staff here are absolutely fantastic!

  Mary Hornsby
2 years ago
Service was quick, complete and professional

  Sadykh Sadykhov
3 years ago
Fast, great.