Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ellis Preston
3 weeks ago
Absolutely avoid, all they want to do is sell you tires. Make me sit around for 2 hours. My tire has zero wear on it and I'm told is to wore out for a patch, it's only a few months old on a new alignment. Even took it to BMW to get the alignment checked to be sure and it's good and my tire is fine. You just want to sell me 4 tires and take my $400 each conti extreme dws to sell yourself. I'm not stupid, I'll just stop coming here.
omar gonzalez
a month ago
took my car in to change 2 front tires and for an alignment, i was told that they couldn t do the alignment because my tie rods were bad and needed to be replaced. they wanted to charge me almost $900. i almost set an appointment to get them replaced, but i decided to call my insurance. i took it to apple valley honda in wenatchee and they told me that the tie rods were good and didn t need to be replaced. they were gonna do an alignment but their machine wasn t working. they recommended that i go to cascade auto center also in wenatchee where i was also told that the tie rods were good. they did the alignment and i was only charged $163 and now my car is good. in the past i ve took my truck to get an alignment in quincy and i got a phone call from them while i was at work and they told me some parts needed to be replaced in order to be able to do the alignment. they charged me for the parts and now that this occurred, i m not sure if those parts needed to be replaced. sometimes we trust these companies because they are supposed to be experts. i spoke to the manager, but like always their employees are never wrong and it s sad because they only have a job because of us customers. just be careful when they try charging you for parts that you may not really need to replace.
Joseph
5 months ago
Woke up at 7am to find the front left tire low on my rental SUV. I brought it to Schwab and Jeremy checked all my tires and refilled them as needed in less than 5 minutes. Fast and friendly service. I cannot ask for anything more. Thanks again, Jeremy!!
Jennylyn Pace
8 months ago
Got a flat on the freeway on my way to Spokane. I had just recently purchased four new tires from Les Schwab in February. This store closed at 6pm & I knew that driving on a spare would put me at the store right at 6pm if not a bit later, but I called ahead & Fabian said something like: "No problem, we'll be here & we'll take care of it for you." Gio made sure the store had the tire we needed & put it on for us in under 10 minutes. Once again, Les Schwab provided outstanding customer service. Fabian even offered me water for my dogs. Thanks again to the guys that helped us out today!
Ron Messenger
6 years ago
Hate to give a negative review but unfortunately, customer service this time was non-existent. Blew a trailer tire just outside Quincy about 5:45pm Wednesday 8/23, had my wife following me so quickly headed back to Les Schwab for assistance. Arrived at 6:03pm, yes I understand you close at 6 but the employee there pretty much ignored me, I asked for help or if he knew any assistance I could find in Quincy and the young man simply walked by to his car and said "sorry we're closed". I returned to the RV & boat where my wife had stayed and she told me a Les Schwab truck drove by her as she was standing on the shoulder of the highway and didn't slow down or even ask if she needed help, really? When she saw the truck coming she thought I had had success and they were coming to help us, not so much. I've been a customer of the Lakewood WA Les Schwab, both personal and business accounts, since 1991 and have received nothing but stellar customer service, several times "after hours". I guess I have come to expect the same level of service from any Les Schwab but not this time. I did go back the next morning and out of my belief in the quality of tires/service and past service I have received, I purchased 3 new trailer tires, as luck would have it, my spare went flat as well the previous night. The guys that helped me across at the trailer/truck tire center were fantastic and had me out in 30 minutes. Sorry guys, you get an "F" for your help when I really needed it.
Lori White
3 months ago
Love les schwab wherever I find them. Thanks to Quincy L.S. for quick service on a cold and snowy afternoon.
ZeroHope
11 months ago
The manager Jason was so disrespectful. I went to ask about a charge on my account I didn't even purchase and he was dismissive. As a supervisor I cant believe he has very terrible customer service. I looked at the charges and its not my signature or anyone I know! The fact that they let anyone get tires under other peoples account is ridiculous! They are committing fraud!
Jim Sircin
10 months ago
I m in here a lot and have had nothing but top notch service. All the guys have been very helpful. Jason the manager has gone above and beyond to make sure I m always satisfied. Thanks for all the years of great service.
Jerry Sanchez
10 months ago
I went in for a clunk noise on my truck due to brakes. Withheld that information on purpose. They lied about replacement parts requirements. Apparently need new suspension on a 2019 Toyota 4 runner lol as if. Never going here again. Don't recommend the crew ignorant and rude
Hukinventor Vieng
8 months ago
This is my all time favourite tire shop, they care so much for their customers and i agree, i don't know his name, he went above and beyond to make sure thing get done quick, he didn't walk, he ran.
Al Moorescott
10 months ago
These guys are awesome. They went above and beyond when we had a blown tire on our way to a weekend adventure. Jeremy and Fabian went out of their way to turn a lousy experience totally around. I can t recommend them enough. Thanks so much you two!!!
Elisa Becker
8 months ago
Amazing customer service, fixed our flat in thirty minutes and didn t charge! Highly recommend them and appreciate the help when we needed it. Thank you all!
Kristen Rich
5 years ago
My dad worked here. Its a reslly helpful awesome place to go of you need any tire maintnece. I even got to fix my bike tires here when I was a child ! Love it
Kevin Smith
5 years ago
Les Schwab is the only place I buy tires for the last 20 or so years. Great quality products, and great people here in Quincy!
Brenda Bolm
a year ago
I would give this particular Tire Center a zero but the maps app won't let me. I recently purchased a used Mazda Millenia and the tires had been changed from stock. I had been having issues due to the change. I felt a pull to the right and stopped at Les Schwab to have the pressure checked. I explained the issue and requested that 44 lbs of pressure be put in each tire. Instead of doing as I (and my friend) requested, I ended up with anywhere from 38 lbs to 47 lbs of pressure in the tires with each tire differing. Considering the fact that I drive 47 miles one way to work, the incorrect pressure effects every aspect of my steering, gas mileage, etc. I am very disappointed in the service in this store.
Shadow Stevenson
a year ago
I was stranded outside of Quincy with a blown tire. Even though it was close to closing, they still came through and helped me get new tires. Thanks Alex and Jason for excellent customer service. This is the best les schwab around.
Rashmin Patel
4 years ago
This shop and the team over here are amazing. They are not only super fast but also very much helping and caring. I had to swap my new 4 tires, Jason and his team provided me excellent service in timely fashion. Also helped me for a temp fix until new tires came in which did not even take 48 hours. I would without a doubt recommend this place for any tires related work in Quincy WA.
Laurie Harmon
a year ago
They are the all time BEST! They always help us quickly and for checking our tires and airbags and lugnuts it is free. When we get stuck they come to help. Our favorite tire store. We wish it was in all 50 states!
Mark Stephen Photography
11 months ago
Wonderful experience. Staff was friendly and considerate, the work took less time than I imagined, and I was very pleased with the professionalism.
Amy McGrath
4 years ago
Great customer service! While camping at the Gorge for a concert, our 2.5yr old Subaru wasn't starting. We thought it was a bad battery, as it started when jumped. Pulled in to Les Schwab and they got the car in within 10 minutes. They checked the battery and charging system and all tested good. Was planning on having to buy a new battery, but love an honest company that doesn't sell you something you don't need. Thanks!
KEREN ANN
a year ago
My car got flat tire during our road trip, searched for the nearest tire center and we found here.The staffs are amazing, fixed the tire in 30mins with no charge, super reliable!
James Bejarano
2 years ago
I went to les schwab with 4 new tires for my Mazda.The guy upfront said he can't put them on my car because of liability and scratch. My grievance with them is that if they have to tell me that the reason is because of liability, should I be going to them for any other tire related job especially if they aren't confident with there own expertise? What type of work do they do if they can't manage to put on tires that weren't bought from them directly. Commerical tires at least had the decency to deny the job due to not purchasing the tires from them. This brought me to Quincy Tires and its the place to go when you have tire related problems, they accepted the job and within the hour my car had new tires mounted and balanced. On a side note Les Schwab can always put air in my tires seems like a easy enough job for them and it's free!
Beau Cannon
2 years ago
Refused to give me a quote on mounting a wheel on tire without seeing it even after I gave the specs on both which they carry and said he was happy when I told him I was going somewhere else.Called ephrata store and they happily gave me a quote. Do not recommend Quincy les Schwab
Andrew Bradburn
2 years ago
Worst experience ever. Won t fix a part that is a safety concern because it is not their problem and they didn t install it I have always trusted in Schwab and always expected better from them. Very disappointing.
Devin Eleven
8 months ago
You should be open on Sunday or at least have an emergency contact info and crew to answer stranded individuals instead of having someone spend the night in a car....
Jonathan Isenberg
4 years ago
I needed a couple fasteners for some loose trim. Schwab's didn't carry them, but I got them right down the street. Schwab's installed the fasteners and found another loose part. No charge.I love these people!
Sarah Dowlen
4 years ago
The level of customer service I've received at the Quincy store has been top notch. The employees listen to my description of the problem and work quickly to find a solution. Great work guys!
Hulan Swapp
5 years ago
We.ve had the best costumer service in quincy les schwab. We needed new tires for our long road trip home to idaho falls. The guy at the front desk i dont remember his name exactly James i think. He asked us if we had our receipt for purchasing our current tires from les schwab which we didnt have it with us and it wont show up in their system either. But he called us the next day early in the morning send us a credit for $59 from our old tires warranty mileage. Also we took our dog with us when we went to the store. I was waiting outside with my dog. He came up to me and asked me if i want to come inside with my dog. He even offered a water for my dog which was very nice of him. Overall i had the best experience in quincy les schwab. I will definitely come back.
Patrick Pettinelli
4 years ago
We had a blowout on a boat trailer tire on Highway 2 outside of Leavenworth. The two Wenatchee stores didn t have our tire in stock. They looked up the inventory and directed us to the Quincy store. Talked with Daniel B. and made our way there. Daniel had us back on the road in 25 minutes (he did the work himself). Great friendly and efficient service! Thanks!
Invalid User18
6 months ago
Had a valve stem leak, fixed it in like half an hour if that.