McLees Automotive Repair Marine & RV

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lindsey Oram
a month ago
Anyone else think it's reasonable to pay over $400 for an oil change? I called about having a basic oil change, oil filter and 5 point inspection and asked for a quote. I gave them the details of my car and they gave me an estimate of the cost ($105) and the time (30 minutes) it would take. He even talked about how he was quoting a little high just in case. The price was comparable as going to the Toyota dealer so I decided to support local and give it a shot. I dropped off my car and came back 30 minutes later and it wasn't completed yet. Another 30 minutes goes by and it's finally done. Get the bill and it was $410. Four times the amount quoted. No addition work done to justify the cost besides the added labor time. The same guy I talked with over the phone said he only quoted me for materials and not labor which was not true. He even claimed it was more because of the 5 point inspection and I reminded him that we talked about that over the phone as well. He then tried to say the materials were more than he thought. Well, we went over the details of the car and the type of oil during the quote so there shouldn't have been any surprises there. He lowered the bill by cutting labor cost to the 30 minutes. Then I reviewed the invoice and discovered they charged me for 5 units of 5 quarts of oil instead of 1 unit of a 5 quart oil. So when I pointed this out, he adjusted that and the bill came down closer to the original quote. This felt like more than just a clerical error and this business needs to do better. I had to work hard to make it right and will not be returning for service in the future.

  Dena Houser
2 months ago
This place is dishonest and the owner is very aggressive and rude. Turns out there is a pattern of this behavior with other customers too. Look up the complaints on the AGs website under Consumer Rights Division. See for yourself how he treats customers. We were shocked. Know your rights as a customer too because the owner completely ignores them. Even called 911 and reported us as trespassing when we tried to pick up our boat. All because we asked him why our bill was $2k over the estimate and that we didn t recognize some of the repairs they did and didn t authorize them to do. He continued to demand we pay him- and in cash only- or get out. Then he threatened to sell our boat and keep the money to pay the bill, and even send us to collections if there was any difference left over. This place has bad business practices and a pattern of misconduct. Please be careful if you go here. Don t trust the estimate they give and expect to be automatically charged 10% above it, regardless of any changes. We were.

  Phil Moreau
a year ago
Randy and Morgan are a couple of car enthusiasts who take a sincere interest in your classic car. They have gone above and beyond to solve some problems with my 1963 Nova. They are fair in their pricing and have great communication. If you have a classic car and are looking for a place that understands what a hot rod is, these are your guys.

  John Kennedy
4 months ago
Had my motor rebuilt and got it back and literally drove 150 miles and my entire engine blew a huge hole I engine and then he told me that it wasn't his problem ... he has had my car for over a year now and still has not been fixed yet.. Brian is a raging alcoholic who is in it for 1 thing to get you're cash afterwards he doesn't care about your car . This place is a complete rip off do not bring your car here . You will be ripped off .make sure you watch them because they will say they have done something when really they did nothing

  Kevin K
6 months ago
This place is a complete rip-off stay far away from these people they said they were going to tear down my engine and put back together as needed and my motor ended app getting a hole in it my wife coming out and they told me there was nothing they could do after I was told by another worker to go get a motor and they will put it in for the $11000 I already gave them .. then I was told if I brought another motor in they would put it in for the money I already gave them. Then Brian says he would do it for 50 cent s on the dollar ... and after I already bought another engine to put in my car .. of course I told him no .. then he started freaking out on me and told me if I didn't have my car and motor out of his shop that he was gonna charge me 160$ a day for storage fees.. then I showed up to grab my car and engine later that day and my motor is just flopped on the side of the road along with my vehicle. Brian has zero respect for anyone s belongings stay far away from this shop . If you do happen to bring your car into here be prepared to be ripped off off over charged and scammed for you're money id do not understand how Brian can even run a business especially when he is drinking on the job all I could smell is alcohol when he did talk to me .. DO NOT COME HERE if you do you are not very smart because this place is a joke

  Jessica
3 months ago
The worst auto repair shop ever!!! These people are scam artists!!! Do not trust them! Take your business somewhere else!!

  Scott Ross
a year ago
Be careful, this place is for the people they don't know how much you should be charged, they have such a thing as RV Labor, they actually charged me twice as much as they should have for installing 2 backshots for shocks for no reason, I would rather replace 2 backshots on an RV than a car any day, I learned my lesson not doing this myself and getting lazy Malaysia, they would not commit to how much it would be , or even how long it would take, I'd, I brought my rig in at 9 o'clock thinking they were gonna get to it. I didn't read the reviews until it was too late And that's my fault this place is for dummies that don't knowService: General repairs & maintenance

  Annie Magner
8 years ago
Brian & his crew made getting my daughters car fixed easy on me even though i am over 100 miles away. I didn't have to arrange for towing Brian took care of getting the car to the shop. They were Efficient, Friendly & Fair prices. Thank you all at McLee's for taking care of us.

  scott robinson
7 years ago
I recently had Mclees replace my engine. I was worried but they were upfront and honest all the way throughout. Although many more parts needed to be replaced - I know that it wasn't their fault - just an old Ford truck. I'm very happy with my new engine and plan to keep going back for more work that my truck needs. I believe you will be happy with these guys! !

  juneeng89
6 years ago
Friendly staff, great service and would certainly recommend this business. McLees worked on our motor home and did a great job. We look forward to using them in the future with our other autos. Thanks for getting our RV back to us on time.

  Alison Stock
7 years ago
Do NOT use these people . They told me I had a huge expensive repair I needed that I did not need . I have since had my vehicle inspected and found that what they claimed is wrong was not . The owner was nice at first , but seemed off . I had a funny feeling and called around . Once another shop told me they would do it for less , I decided to get my car back . The owner became aggressive and charged me a lot of money to give me my keys , including a fee for inspection , which his website claims is free.As a woman , I already feel vulnerable in this industry, and this place re affirmed my fear of being taken advantage of by a mechanic .I wish I weren't posting this , I don't enjoy giving negative reviews to people , but hope someone else won't have to go through what I just did .

  Dana B
6 years ago
I just have to say that these people that work here are amazing! They will treat you like family and I felt very comfortable working with them ( I am a female so most places would try and take advantage of that fact, but they did not!!!) They are down to earth and do NOT try to over charge, and they even fix the problem :) .. Their communication is better than any place I have been too. (I own a jeep, so I have been to a lot) I would recommend them for anyone needing an honest answer!

  STRAIGHT SHOOTER
3 years ago
Great shop out in Boston Harbor.Same owner with great mechanics.I've had work done here over the years and have always been pleased.Great attitudes and service.I'm going to bring them my truck to work on next!

  Brett Bartlett
6 months ago
Always honest and helpful. Never trusted an auto shop so much!

  Dante Cammarata
8 years ago
Brian, Doug and all of the employees at McLees are always honest, fast, friendly, and helpful. McLees is run the way that an automotive repair shop should be, with their customers needs being their top priority. This company has definitely earned my continued business and I would highly recommend them to anybody looking for a great place to get work done on their vehicles.

  Ethan Wright
6 months ago
I ve had substantial work done at this shop and have had a good experience each time.Services: Transmission, Electrical repair, Auto water leak repair, General repairs & maintenance, Engine repairServices: Transmission, Electrical repair, Auto water leak repair, General repairs & maintenance, Engine repair

  oh Susannah
5 years ago
Hands down one of the best auto shops around for so many reasons: fast, provides a pick up ride if you need one, honest and excellent pricing. Above all, the people that work there are professional, nice and have lots of good tips too.

  Gary Ehler
7 years ago
Had a appointment to see Brian at McLees about oil and on the way there may car started making a funny noise when I stepped on the brakes. Ask him to take a look at it for me and he he found a small rock had got stuck in the brakes. They removed it & checked everything. Problem solved! He didn't even charge for the service. Great Experience.Thanks BrianGaryMotor Oil Supply

  RangerDanger
4 years ago
Would rate a zero if I could. Ripped me off by charging me to repair a broken part and then when I pointed out that it was broken and if I can see that it is and I'm not a mechanic then how could they miss it. They kindly offered to do the work for me again and fix it... at full price! They wanted to charge me for the same job again to fix THEIR mistake. Thanks but no thanks!

  M McDade
10 years ago
Brian and his crew are honest and fair I have no complaints about his shop and on top of that been friends with him for over 20 yrs. i suggest you put your trust in this shop for all your automotive needs.

  Brad B
8 years ago
Awesome Place! Great Staff and affordable and most importantly does an awesome job on the vehicle!! I recommend this place for all of your auto repair needs. He will also give you a lift if needed!!

  Mike Long
5 years ago
You cant find better service in olympia than McLee's. "Your friendly neighborhood repair shop". I brought my RV in for service and had the best experience. I previously had my RV serviced at a major RV service in Chehalis which was most disappointing! At Mclee's the service was fast and no stone was left unturned to fix my problem. Thanks McLee's!!!!

  Ron Dawg
3 years ago
I've taken 3 of my vehicles here for AC, brake tuning, engine diags. They've done the repairs on time and prices are not bad. and also Free towingServices: General repairs & maintenance, Auto engine diagnostic, Brakes, Air conditioningServices: General repairs & maintenance, Auto engine diagnostic, Brakes, Air conditioning

  Earnest Eubanks
5 years ago
This place is awesome.The staff there is very nice,helpful.I had brought my 1992 class c rv there(actually had it towed to their shop).It wasn't running and Brian and Doug told me they would let me know when they diagnosed the problem.Next day Doug had called and told me a few things that was the problem.They were very honest with their diagnosis and I was able to make payments as they worked with me.Never charged me a lot fee at all for keeping it while I made monthly payments.Again,I would recommend this shop to anyone.Awesome guys at this business.

  Moms Bug
a year ago
Communication is non existent. He always had excuses about why it wasn't done but it literally took weeks for him to return a call. It got fixed but took over 71 days.Service: Air conditioningService: Air conditioning

  Jeff Wruck
6 months ago
Great staff and they back their work 100%

  Kris Hemenway-Sheets
12 years ago
I have used this repair shop for three years. I even came to him when I moved to Camano Island. Brian is honest, and fairly priced. I trust their work.

  Devi L
7 years ago
Great service they'll explain to you every step of the way. Fair prices, none of the extra fees you get from some places.

  William Johnson
3 years ago
The owner has a history of ripping people off. I have seen many peoples remarksAbout poor work and extreme price gouging.

  Mark R
2 years ago
i came in was given a quote they exceeded the quote tenfold. i would be very careful in dealing with this companyService: General repairs & maintenanceService: General repairs & maintenance