Twin City Glass Company

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Odette Moronez
5 years ago
I stopped in at Twin City a couple of days ago and Ashley was kind enough to provide me pertinent information pertaining to a side mirror ....again, this time4a friends auto. Yeah I know knowledgeable and professional. Thanks again 4 good customer service!Sev. years back, I walked in for a quote for a mirror for my car. Young lady provided answers for my questions, provided w/a written quote, was kind & professional. The business has a good reputation, the facility is sparkling clean, vans are nice looking and last but not least, the men that drive these vans are professional and know their stuff. The location stands out with a thumbs up from me! The business is impressive from the street! I recommend such local business!

  Nicholas Santa Maria
2 months ago
Very professional and reasonably priced. They had me in and out in just a few hours and their workmanship was perfect.

  Dana Leaf
8 months ago
This is an amazing local business. We had shower doors installed by DaBella. The doors don't close properly. So, we have water on the floor after showering. We have notified the company numerous times with no results. I contacted Twin City and they came out to the house promptly. The follow up has been superb.

  Brandi Bates
7 months ago
This company is rude and all about money not customer service. 6 years of giving them business to be treated like garbage. I do not recommend using this company. Let alone you will be waiting forever for someone to actually call you back or come by.Service: InstallationService: Installation

  Kim Johnson
a year ago
Oh my "gosh" where do I Start.... From the sales associates they were so amazing and very helpful. We needed a big piece of glass 4 our coffee table. The" workmanship" was so well done. They are very fair price And it was done ahead of time. We then had 2 more pieces of glass done for our Side tables, That also turned out very beautiful. We will always do business with them." Thank you" This company is highly recommended from us aloha guys....Kim johnson

  Aaron Allred
7 months ago
I called to find out the price on a windshield for a 2001 Blazer the guy was pretty rude when I asked why the price was $200 more than what was quoted at another place he said that's because that's how much it cost. Who quoted me $525 Hampton Auto Glass Vancouver set $309 in and out the door. I'll drive the half hour to Hampton Auto Glass in Vancouver

  Jules S
a year ago
Had to have our shed window replaced. They did an awesome job. It was done before they said it would be and was cheaper than we thought it was going to be. Will definitely use again!

  Chad B
2 years ago
I've ordered several pieces of picture glass from Twin City Glass since 2017. The staff are always helpful and kind. I'm most impressed by the quick turn around with having my order ready for pickup. The pricing seems quite reasonable as well. My only reason for not giving 5 stars is that they are a little inconsistent with providing my glass exactly to my dimension. It's within a 1/16in though. Thats fine for plenty of applications. However, I do know if you drop off your frame, they will make it to fit. Good place overall! They are my go to glass provider for my small projects

  Dianne Miller
3 months ago
Speedy and economical. I will go ther again for future glass needs.

  S. kierns
2 years ago
Fast, reliable, friendly service! Our son broke a huge picture window. I called, txtd pix per request, then they came out & measured. Glass was ordered & 2 weeks later installed. Saved us several hundreds of $ doing it this way rather than ordering a new window. Truck window now has a crack. They called & gave us an estimate same day. They don't take ins though...

  Lisa Martin
3 years ago
Twin City is your best choice for glass. I had a bedroom window broken. Home depot came out. My quote was almost 1100.00. So I stopped at twin city. Ashley is amazing! She set me up with a free quote came in measured my window. Ordered it was told 2 and a half weeks. Well a week later my window was ready. It was 208.00. Total that is! Just a awesome group of professional people. If I got from home depot it was 3 month wait! I will definitely call twin city first before anyone! Thank you Ashley and crew for my amazing window and for your awesome service!

  Jake Fatwin
3 years ago
these guys are awesome! I'm impressed with the job they did, and in less time than promised. certainly better at customer service than anywhere else in Longview.Edit: I have had multiple windshield swaps here and they always do a good job.I ll keep returning.

  Ryan Matthews
3 years ago
Never had a reason to come to this page until I was almost T-boned by one of their drivers. He neither used his blinker, nor yielded to oncoming traffic (in this case me) and almost collided with my rear driver's side area where my son was seated. As an operator of a company vehicle like that, I would expect extra caution on the driver's behalf, not the carelessness I witnessed and had to actively avoid.

  David Stocker
6 years ago
I am going to be changing out all the Windows in my house from storm to triple pane. Before letting them do that work or telling them I had the bigger project I had them look at replacing a single pane (literally one piece of glass) at an apt I rented before buying my house. They couldn't give me a quote over the phone said they needed to come by first. When they came by they couldn't give me a quote on site and made me wait for a phone call. From the beginning I kept asking when it would be done they wouldn't give me a date of completion. When they called with the quote they wouldn't tell me when it would be done until after I paid them. So many red flags, so many things done to make it impossible to compare their prices with anyone else. I will not be using them for my bigger project and do not recommend them for anyone, house or apt. To the owner- realize some people give you small jobs to find out if you can do a big one. You lost a big project from me today consider changing how you do business if you want the small town of longview to support you. You best believe I will telling my friends and family word of mouth the same as above.

  Richard Smith
7 months ago
Great service ladies the front desk were very helpful.

  Jerre Bullen
a year ago
Everyone at Twin City Glass is a pleasure to deal with. They are fast, efficient and do a top-notch job. They replaced a double pane window and built 2 storm windows for us.

  cogmom3
6 years ago
Not at all happy with the service & Bob this morning. We tried calling and explaining our situation to Bob over the phone and he wasn't quite getting what we were saying and didn't seem to want to either. His response was basically that we were "SOL" and that he couldn't help us because he didn't want to try and think outside the box. My husband knew there was a solution and that plexi-glass would probably do the trick and wanted to make sure they could get us the pieces of Plexi that we needed and to see if maybe they had a different idea that would work better for our kanundrum. We decided to visit them in person and explain our issue and Bob still didn't seem interested in helping us at all. My husband drew him a pic and explained exactly what the problem was and Bob still was very "sorry for ya" ish and didn't seem to want to help. We finally just asked for 2 pieces of Plexiglass cut to the length we figured we needed, we paid for it and then they left us standing at the counter. Bob went to his office and the girls went back to doing whatever they were doing. We thought they had sent our request to someone in the shop since everyone dispersed after they got our $, but after 10 minutes, we asked when the plexi would be ready ....We hear Bob tell one of the receptionists "I'm not doing it right now!" Uhm......no one thought to tell us? When she asked him when they would be ready he very rudely said "I don't know, this afternoon sometime. We only have one guy back there so it will be done later." We were then told "They will be done sometime this afternoon - we will call you." I get people are short staffed and have orders to fill but to have such a "I don't care about you" attitude to us like he did this morning, is mind blowing. Granted this was only a $35 order..........but who knows how much business we would have brought back to them had this experience gone at least decent. To leave us standing at the counter for almost 10 minutes without letting us know no one would get to the order until we asked them was totally unprofessional. Bob was incredibly rude to us and really seemed to hate his job. We are a GC and we do A LOT of work in the Longview/Kelso and we will never ever go back there again. I will drive to Vancouver Glass in Vancouver from now on. Bob needs to retire or something because a people person he is not!I do not recommend this place - especially if being treated somewhat decent is important to you.

  R Bopp
11 months ago
Awesome job on replacing my windshield! Took a couple of days to get the right one, but got it done in one day! Thank you.

  Starla Dawn
4 years ago
They were very polite. They were flexible with appointments and did the job efficiently for less than my deductible and less than other companies in Longview by $150.

  Brianna Funk
11 years ago
My husband and I were headed to Oregon for the weekend and while on the freeway the weather stripping on our windshield started to peel off making a terrible noise and me a bit nervous. We googled and found twin city glass and called them up to see if they could help us. They told us to come on in and were so friendly and quick to assist us and get us back on the road. They took an unexpected, less than ideal situation and turned it around for us. Thank you all!!

  Stephanie Vanderweide
3 years ago
Friendly service, they helped me pick the right glass for my antique wood desk. They considered my budget and needs. I was able to pick up with minimal contact

  Sean Davenport
4 years ago
Very poor customer service. The operator didnt take the message correctly the tech that came out need to be babysat in order for him to do his job and when I asked to speak with the owner he was always unavailable....if you have a choice save yourself a headache dont use twin city glass for anything instead try palmers glass I've never had any problems with them ever.

  Viktor Uvarov
2 years ago
They cannot make screens for windows. Apparently impossible the tech i spoke to is incompetent or lazy. I didn't realize screens for vinyl windows were impossible to make. Buy your own kit and make your own.

  Mindy Schiedler
4 years ago
First time here and couldn't be more happy! They did an amazing job and they got it done that day! We will definitely be back

  Duane Springstead
6 years ago
Exellent service, pricing was better than any other place I looked and the time quoted was better than projected. A "Can't go wrong" experience. I recommend it to any body in the Twin City area!

  jolanda9100
6 years ago
Went there with a ding on my windshield that was no bigger than a quarter the lady told me I would have to have a full windshield repair it hadn't spidered out or anything went back to my insurance place they set me up with Novus who came right out fixed it with no problem I feel Twin City Glass just tried to take me for a ride as well as my insurance company I will never go to them again and please be careful if the person reading this goes to them check it out first

  Crystal Moldenhauer
3 years ago
Always enjoy working with these guys! There workers are super nice and great with kids asking a million questions my go to for window repair

  Peggy Sue McCormick
3 years ago
I repurpose picture frames and need to replace glass from time to time. This company is quick and quite reasonable. Really great customer service!

  Kristen
2 years ago
This business has always been respectful and upfront. I would highly recommend their services to others

  Tayla Boggs
2 years ago
They had my windshield ordered and replaced within a week and at a great price! Will come here again!