Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Miles Erickson
a year ago
When it comes to Subaru specialist mechanics, Superior Repair is the best of the best. Honest, competent, dependable, and fair. I first discovered Steve years ago when I was driving an old Subaru with more than 200K miles on it. The manual transmission didn't like shifting into 2nd. Steve knows these cars well enough that he actually was able upgrade it to a used transmission from a newer model year. Although I drive a Tesla today, I was Steve's customer for a decade and a half of Subaru driving and I can recommend his business without reservation. Don't let the location deter you: I took my car here even when I lived on the North End. If you work in Downtown Seattle, it's easy to get to work from here on the bus. Or, if you're headed out on a midweek business trip, you can drop off your car on the way to the airport and have it done when you're back. Seriously, Steve is a gentleman and a saint among mechanics. If you drive a Subaru, he's your guy.Services: Transmission, Air & cabin filter replacement, Exhaust, Electrical, Auto engine diagnostic, Brakes, Battery, Oil change
Ryan Zimmer
5 years ago
Rob and Steve are amazing! We have been coming here for years and have been treated with nothing less than first class service. The owners Rob and Steve are very friendly and more importantly super knowledgeable about Subaru s. I first started taking my 2001 outback here years ago, and now I m on to taking my 2009 outback to them for miscellaneous repairs and preventative maintainence.Just the other week, I had stopped in unknowingly on a holiday to have them look at something. Steve was there taking advantage of the day off by doing a deep cleaning of the shop, not realizing they weren t open until knocking on the door, Steve still came out and chatted with me and even ran a diagnostic on the car! They always seem to go above and beyond.Very reasonable in pricing, always on time with when they say they ll be finished making the repairs, and never overbook themselves.Thanks for all the amazing work over the years!
Kathryn Sander
2 years ago
Fantastic. I don t do reviews but these guys really are the best and it shows. Every time I ve had to bring my Subaru in we leave with pep in our step. If you re wondering if your in good hands, the answer is a strong YES! Feel good about going here!Services: Transmission, Air & cabin filter replacement, Steering & suspension repair, Brakes, Oil changeServices: Transmission, Air & cabin filter replacement, Steering & suspension repair, Brakes, Oil change
Holly Roa
2 years ago
Honest mechanics. They don t try to get you to have work you don t need done to make a buck. I took my car here after the dealer recommended some repairs and after they looked at my car, they said those things could wait except for something small I was already going to do myself. They also replaced a brake light during the inspection and didn t charge anything for it. I ll be back when it s actually time to do the work I thought I needed now.
Cory Bruno
2 years ago
Brought my Forester in for it's 105k service here on recommendation from a friend. They completed everything way quicker and less expensive than expected. I also really appreciated their no B.S. and honest feedback on what does and doesn't need to be done in the near future. Based on my first experience here I'll definitely be back in the future.Service: Oil change
Grace Song
3 years ago
Best of the best! Really wish I had come the Superior Repair sooner.I had gotten a comprehensive inspection with Tom's Automotive. It was a popular and highly recommended shop on the West Seattle Connection group on FB. And I could see how folks would recommend it - the people were kind and I got a professional breakdown of repairs, etc. That being said, after the inspection I received a list of items that needed to be repaired that totaled up to $10k, and they tried upselling me on at least getting $2k worth of repairs at a bare minimum and said the others could wait. I ended up spending $600 on a repair that they said was necessary to get the car safely out of the lot, and then took it to Superior Repair a shop that specializes in Subarus to get a second opinion on the rest.Rob at Superior Repair was kind, professional, humble, and after a few hours of me dropping the car off, went over the list in detail on why each item was an issue, items in my car that had been incorrectly installed in the past, and told me honestly what repairs were needed and what repairs would only last me until the next thing broke. He came to the conclusion that it wasn't worth me putting more money into the car as certain repairs wouldn't outlast, the other more expensive ones and the costs to fix all the issues were more than the amount that the car was worth. So glad I didn't listen to Tom's Automotive to invest in repairs that would only go to waste in a couple months and wish I would've gone to Superior Repair to begin with. They really know Subarus inside and out, and are good-hearted honest guys that won't take your money for the sake of it and will give you a straight answer.If you have a Subaru, I highly recommend taking it to Superior Repair. They pride themselves on being Subaru experts and the conversations I had between them and the other repair shop were night and day and confirmed this. If I get another Subaru - I wouldn't trust it with another else.
Elephant Origami
7 years ago
Real Superior Repair. Great service and HONEST, friendly people. If you have a Subaru and it's having a problem or you need a second opinion these are the guys to see!Extra info: Superior Repair and the fenced in car lot next door (to the left of Superior Repair) are not the same business!
Mark Bryant
5 years ago
A great place for earlier Subaru repairs, Rob and Steve have 20 plus years as the earlier version model specialist. There are only two shops left that are willing to take on these cars. Real nice guys!
Robin Anderson
5 years ago
This auto repair business was highly recommended to us by our fellow Burien Next Door blog members, and now we know why. We took our Subaru in to Superior for new front brakes. Within a couple of days, a different major and expensive issue presented itself. We called Superior and after diagnosing the problem, they informed us that since they were the last ones to have their hands on our engine (only 2 days prior), that they would repair/replace the part at no charge! They had to send someone to MARYSVILLE to get the part, and they are still doing to have our car back to us same day! A business like this earns our trust, repeat business, and recommendation to others, starting with this review. No wonder others recommended Superior Repair to us! We will be their long-time customers!
david fern
3 months ago
Formerly Northlake tavern. Now Big Mario's Northlake
Vincent Pham
3 years ago
First time I went here I had a problem where my engine was eating oil. Instead of offering to do the job themselves, they informed me that there was a known fault and that the dealership was obligated to fix it for free saving me thousands. These guys are really honest and will have my business for as long as I can offer itServices: Battery, Oil changeServices: Battery, Oil change
Judy Booher
2 years ago
Above and beyond expectations! I brought in a 1991 Legacy which they went thru very carefully, correcting my issues, alerting me to safety issues, and giving me a heads up of what to expect in the next year or so. I couldn't ask for better service! Thank you so much, Steve & Rob!
Debbie Gallagher
6 years ago
I went in for an oil change and they did not fill all the liquids and put a cheap filter in.i.e. transmission fluid and radiation is a basic service of an oil change. I was charged 50.00 for an incomplete service.I do not recommend.I fo not recommend.
James Affeld
8 years ago
These guys do great work and their diagnosis never depends on whether they have a boat payment due. Honest, skilled, and flexible.
josh boyd
5 years ago
Super friendly and kind people here, incredibly helpful with my Subaru. Recommended to all.
Paul Tomita
a year ago
Best Subaru mechanics to keep your beloved Subaru running on down the road
S N
5 years ago
Rob is honest and great at what he does. Best Subaru mechanic ever.
Madeleine Jorgensen
3 years ago
Excellent mechanics. I always take my car to Steve and Rob.
Patrick D
a year ago
Great service, excellent pricing and always available to answer the most obscure questions.
Joby Lafky
3 years ago
best mechanic in the south end
Barry Conger
2 years ago
Excellent car care