RK Subaru

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Chey Worsham
4 days ago
David was absolutely amazing , and with the help of Dwayne (and their financing wizard Luis), was able to help us find and drive home with the car of our dreams. He was very kind and knowledgeable, ensuring the vehicle we choose meet our needs. They all went above and beyond to make this happen and I cannot thank them enough. If you're considering buying a car, David is your guy. I've recommended them to friends previously and will absolutely continue to do so. THIS is how car buying should be, and their team made it happen. 10/10 HIGHLY recommend.

  Blake W
a month ago
When I started looking for a new car I fell in love with the Crosstrek. Came in and was immediately spoken to and taken straight to Cal (Cash) Green, when looking at all of the different Crosstrek trims and the colors, Cal was knowledgeable, kind and easy to work with and talk to. When I think of buying a car, I usually think of it as business, Cal made it a pleasurable experience and went above and beyond, sharing my excitement, and even when our time was going past closing he never lost a smile! Any questions I had, he answered.

  Anthony Dickinson
2 weeks ago
These folks were exceptional. It is exactly what the commercials advertise. It was actually a little weird. It just went too well. I ve bought a lot of cars in my life, but these dudes were just really good. Dwayne was the sales manager and set us up for a perfect transaction. Cash was the sales guy and he was sooooo accommodating. Mike was the delivery guy and I enjoyed his company while Cash showed my daughter her new car. I just can t say enough about how well RK Subaru handled my transaction.

  AJ Guerrero
2 months ago
If you are looking for your next Subaru, go see Will! He got me into my latest Subaru. When RK had no vehicles in stock last summer, he led me through the process of ordering my car, and with the options I wanted . He always kept me posted about the status of the order. He even called to let me know if he had no status at all, showing that he was truly keeping up with my car's status after ordering it back in July. I finally got my car 3 weeks ago, and the experience of buying it with Will's help along the way was easy and painless! I would definitely go see Will if I decide to buy another Subaru! Thank you Will!!

  John Allison
5 months ago
My wife and I were looking at a bigger SUV and ended up at RK in our search. We did a lot of research online and at different dealerships, and by far our experience was the best out at RK. We worked with Clay in search of a new car and he led us to the Subaru Forester. He was extremely informative and easy to talk to. You feel no pressure to make a purchase within the moments you are there. They have the customer in mind at all times. Definitely a great staff at RK!

  Patti D
2 months ago
Buying a new vehicle today takes time, knowledge and patience especially with all of today's options, choices and of course technologies.Once we decided the Subaru Outback Touring model was our vehicle of choice for comfort and for our family's needs (my husband needs headroom) we ventured to RK Subaru, Virginia Beach, VA.David Fanning, Product Specialist opened the door for us and stayed nearby and readily available when we were ready to ask questions. David is very knowledgeable, patient and was not at all pushy. David provided all information, answered questions when asked, etc. We then drove the Outback Touring model and were very pleased. David continued to provide information all about the vehicle as both my husband and I took turns driving.Once our decision was made to purchase the Outback, we then preferred certain exterior and interior colors. Nick Wilson, Sales Manager was able to make it happen, and we had our new ride in two days.All new vehicles today offer great technology, for the not so computer savvy, no stress, we were then introduced to Katie Gottuso, Sales Consultant. Katie suggested we learn our vehicle and then Katie scheduled us a two-week appointment out for a 1:1 appointment to come back and learn more about the ins / outs of our Subaru Outback. As with any new ride there are always some hidden FYI to learn. Prior to meeting Katie, David provided us with a nifty small notebook to write down any questions about our vehicle so we can then review with Katie at our appointment. Need an immediate answer, no sweat, both David and Katie are also available by phone, email or cellphone with any questions about the technology operation of the vehicle.We also had the pleasure of meeting Luis Boliver, Finance Manager. Luis was so pleasant to talk to and he shared all the financing, extended warranty, etc., without any hassle.Overall, we must say we highly recommend RK Subaru for your #1 Subaru of choice, you will not be disappointed.

  Laura W
3 weeks ago
I had a wonderful experience upgrading my car at RK Subaru. Tag was very helpful and instrumental in picking out the best option for me and my family. I highly recommend them for anyone looking to purchase a Subaru for the first time!

  Leasa Meroney
2 weeks ago
The entire experience was very pleasant. My husband normally gets bored and frustrated, but he had a very pleasant experience as well. My sales person David was very knowledgeable and helpful. I never once felt pressured to do or buy anything. I love my Subaru Forester, I highly recommend RK Subaru to anyone looking for a reliable vehicle.

  John Wilbur
a month ago
We had a great experience when buying a car this past weekend. I have never been able to say that before. My daughter wanted a Subaru. We found one she liked online at RK Subaru in Virginia Beach. We met with our salesperson, David Fanning, who was great to work with. I understand why he has such good reviews online! He listened and answered our questions and at the end of the day, we had a deal we could work with. David is honest, no games, and good person. RK Subaru is lucky to have him. Also, I want to get a shout-out to Luis in the finance department. We had financing lined up, but he was able to get us a better rate. In the end, we drove off very happy with no buyer s remorse. I have never said that before. RK Subaru has earned my trust and my future business.

  Patrick Kjos
a week ago
Subaru is such a great place to buy a car! They make you feel like family. David was my sales guy and to say he hit it outta the park is an understatement. He went above and beyond to make sure any question I had was answered and just made the entire experience that much better. 12 outta 10 would recommend to friends and family.

  Hannah Knopp
5 months ago
My husband and I were in need of a bigger, more reliable SUV. We had started our journey online searching at different brands and models in the Virginia Beach area. I will say that Clay RK was the most informative and easy to talk to person in our search for a new car. Neither one of us have never personally owned a Subaru and this exceptional experience helped us choose this car. We spent a lot of time at other dealerships and it always felt very agressive and transactional. RK has a great staff and great salesman (Clay) and should be proud of their office. We love our new car and look forward to more business with y all.

  Shawna Radler
4 weeks ago
Had a very enjoyable purchase with Jason. No haggling..prices we discussed via text were honored when we arrived.Huge plus for us is they were dog friendly so didn t need to leave pooches for hours unattendedCash wants to know when he gets to drive the new Wilderness!

  Ricardo Quinones
a month ago
Went to assist my son in buying his 1st car. The salesman who assisted us was Mr. Will Link.The 1st time we went, I told Will we were only looking and test driving that day. He was very helpful, didn't try to sell us at all, explained all the features to us (very knowledgable), and we test drove about 4 different vehicles with no hassles.Took a few days to shop around and ended up coming back to RK Subaru and dealing with Mr. Link and my son had two options he was interested in. We talked about the pros and cons of each and finally settled on the Subaru Impreza.He assisted us in getting a great deal, and we walked away very satisfied with the whole experience! It is very rare for me, and I have bought and sold quite a few vehicles in my time.Would definitely recommend speaking and dealing with Mr. Link.

  Keely DeGidio
3 weeks ago
From the moment I walked into RK Subaru it was such an awesome experience! Being helped right away and they got to know me on a personal level and everything we needed in a vehicle! The car we wanted was in transit and they walked us through the whole process. We came in the next day just to do all paperwork and the car had actually arrived sooner which was awesome! Tag was awesome through the entire process. He was helping with another customer when we came in and he made sure we were taken care of and Will stepped in and also took amazing care of us.We have been super impressed with the whole process (:

  Kimberly Medlin
5 months ago
I ve purchased many cars over the years and Cal (Cash) Jackson-Greene was a step above all the other salesmen I ve worked with. His knowledge of the Subaru brand was very impressive. There were no questions he couldn t answer. He made it a pleasure buying my Subaru Crosstrek Wilderness. I highly recommend RK Subaru if you re looking for a new car. Ask for Cash and you won t be disappointed!!

  Alice Dominguez
a week ago
Cash Green and his team are the best! I was dreading the visit to trade-in my Honda , but Cash made the process so smooth. The manager worked tirelessly with me to give me an exceptional experience. In need of an auto ?Go to RK Subaru . So happy with my Crosstrek!

  Lynne Owen
2 months ago
I was dreading buying a car following the loss of my car in an accident. Never having had a Subaru, my husband and I stopped by RK just to look. The entire sales team at RK Subaru was amazing! They love their Subaru cars and it showed as they shared their excitement with us (especially emphasizing the safety features)! We went on to test drive a car with the help of David Fanning and fell in love with the Outback Touring model. David was friendly, professional and very knowledgeable about the cars. He was very patient and never pushy at all! At the time of purchase, he completed the sales process quickly and seamlessly and made me feel like a very important customer. This car buying experience was actually enjoyable at RK, with no problems at all! The entire sales team (Nick, David and Will) worked together very well to make sure that I was taken care of and comfortable in my new car. I m delighted to be in the Subaru family now and I appreciate RK Subaru and the people there!!

  Michael Modica
5 months ago
I had the pleasure of working with Cal (Cash) Jackson-Greene and couldn t be happier. I grew up in a Ford family and this was my first time looking at other vehicles. He answered any questions I had about the different models Subaru offered and the different tiers they had for each model.Once we narrowed down the model, we started with the tiers and then went from there. I would recommend Cash to anyone interested in a Subaru!

  Caitlin de Souza
a month ago
David patiently helped me with the purchase of my Ascent that took almost 2 years. He was always available for questions even knowing I had purchased a different vehicle in the interim. I came back to RK once I finally had my mind made up, he tracked down the color I wanted and had it at the dealership within 48 hours, and had me driving home with my new wheels in under an hour on the day we finalized the sale. I'm a busy person and RK made the sale easier and faster than doing the groceries.

  Nikki Cunanan
3 weeks ago
Very appreciative of the people at RK for helping me and my parents buy a new car! Our amazing salesman Jason Lacy Credle helped us look through different options to find the perfect car for us. My dad ended up falling in love with the Forester. Buying a car can be a stressful process, but the people at RK had great customer service and made us feel relaxed and confident about our purchase. Lacy did a great job moving the process along for us and he really went the extra mile, answering all questions we had about the car and showing us any features we weren't familiar with. This was my parent's first Subaru, and I'll definitely be going back to RK to get one for myself when the time comes!

  Jennifer Bussard
a month ago
We are not the easiest customers when it comes to car buying with lots of questions and making sure we get the right car that meets our needs for family and fun. David was an impeccable sales agent and took the whirl wind of us as clients on with ease. Never once broke stride as we jumped through a range of cars to make sure we got the right fit. Ended up with a car that fits better than we had expected thanks to him!

  Susan Pryor
3 months ago
I had a wonderful experience purchasing my new Subaru! Everyone was so helpful and kind. Martin is a great guy. I felt like I got a great deal and wasn t taken advantage of.

  Linc Rhodes
4 months ago
My wife and I were looking to purchase a Crosstrek, and we were very lucky to have Martin as our sales rep. He helped make the the purchase of our first new car very clear and straightforward, thoroughly answering all of our questions and making the entire process enjoyable. We love our new Crosstrek and would absolutely recommend Martin to anyone looking to buy a Suburu!

  Sarah Z
3 weeks ago
Working with Tag Morgan at RK Subaru was a wonderful experience. This was my first Subaru after an accident, and he made the entire process stress free. Highly knowledgeable and I felt like I was in control of the process. All the other employees I interacted with were also extremely kind and professional. 10/10

  Eduard Pedro
7 months ago
Definitely great customer service by Tag Morgan. Dealership had to order the car but he kept in touch and provided constant updates until it arrived. Tag was very accommodating and was patient throughout the process with me always asking for update. In the end I got the car I wanted and I m loving the car so much! To this day he still keeps in touch and provides advice and suggestions for my car. Strongly recommend him as your agent!

  Robert Smartschan
3 weeks ago
We had a great experience with Lacy, ending with our new Outback from RK. He was very patient and helpful as we worked through the decision process, and the start of our orientation to the new vehicle and its technology. We look forward to continuing that under his very competent guidance. Throughout he displayed a welcome balance between keeping us focused and moving, and letting us make the right decisions ourselves.

  Jason Kroon
8 months ago
My wife and I went into RK Subaru looking for a new Crosstrek, which sadly was unavailable as it is so sought after. Instead of turning us away, William Link went the extra mile to find us the Crosstrek we wanted. They spent multiple days calling dealerships in the area, tracking one down for my wife, and they nailed it!The whole process was a stellar 10 out of 10. That's a 10 on service, friendliness, environment, professionalism, and knowledge. They were not pushy and wanted my wife to have the perfect car. We had such a pleasant experience we will be returning next year to get a Subaru for me.I'd recommend anyone looking for a new car to check out William at RK Subaru if you want the best car-buying experience Virginia Beach offers.Thank you, William Link!!!

  Madison Appel
4 weeks ago
I had a great experience at this dealership. I ve been the a couple times with family getting cars from there as well and it was great every time. Especially Lacy helping us every time we came in. He was always helpful and easy to talk to. They are military friendly which makes it that much better.

  Beth Moyer
a year ago
I highly recommend RK Subaru, and especially David Fanning, Sales Consultant. During Hurricane Ian, a tree fell and totaled my Subaru Outback. A friend recommended RK, so I drove 1.5 hours from Elizabeth City, NC to Virginia Beach, Va. It was worth the drive. David was extremely helpful, but not pushy. He was the only one who found similar vehicles to test drive and look at for interior options (if you haven't car shopped lately, there is no inventory to test drive). I went to other dealerships, and they did not have anything for me to drive and kept me there longer than I wanted trying to "sell" me something.I narrowed my decision to a Legacy and a Cross trek. I contacted David and he had the vehicles ready for me once again to test drive, along with pricing info and availability. I had to start a build, but once I did, David was able to search and notified me a few days later that he found exactly what I wanted and could get it in weeks -vs- months for the build.My insurance only covered a rental for 3 weeks and then I would have to pay out of pocket. David and his team worked diligently and were able to get my new Legacy to their dealership and ready for me to pick up the day after I had to turn in my rental. Timing was perfect! David knew how stressed I was over this entire situation (also dealing with multiple damage to my home from the tree). He made this buying process easy, fast, and overall stress free.Thank you so much David Fanning and RK Subaru!!!

  Alaa Ahmed
4 weeks ago
The services here were phenomenal. The staff were very kind and helpful. David fanning was a wonderful sale rep, he helped walked me through getting my car and made the whole process seamless. Him and his manager went above and beyond to give us an exceptional service and I can t them them enough for it.