O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brenda Harvey
5 months ago
I went in for a star bit set but didn't really want to pay over $20 but I really didn't know the size I needed but a nice gentleman named John was very helpful and decided to help me out with a blinker issue and he grabbed some bits and figured out what I needed and actually changed it out for me so I could get the vehicle inspected. He was awesome. Thanks John. I'll be back to see you.

  Barry Cantrell
10 months ago
I left the door ajar on my car for a week. I took the dead battery to O'Reilly on Princess Anne Rd., Virginia Beach. From the minute I walked in, she kept telling me what a lousy battery it was. She tested it, said it is dead and pointed to there rack of new batteries. I asked if she would charge it. She said it could take days. I came back the next day. It was charged to 13.6 volts. She put her tester on it, it showed bad twice. She kept aggressively trying to push me into buying a new battery. I was very unhappy with her conduct. I took the battery elsewhere and had it tested. I was fine. I put it back in my car, works fine. They are incentivised to sell the new batteries and will lie to you to do it. Very Poor Experience!

  Ed
a year ago
I Went in here to get my mother-in-law a Battery for her Volvo, and the rolled out the red carpet. If you want to see great customer service in action, go here, even if you don t need car parts.These guys were super helpful, and could not have been nicer. From Jasper who went out of his way to make sure my MIL was well taken care of to Dre who tested our battery, (she still had the original dealer battery from 2011 and it had given up during that last frost) then got us the battery we needed and installed it for us all with a How Can I help you, Yes Sir and a Smile. I will only be going here from now on and I would recommend you try it out and see if you don t feel the same.

  Anthony Sam
2 months ago
Had the parts I needed & I chose drive over a hour to get one of the parts but in the end I repaired my truck

  Mike Porter
4 months ago
Staff is nice and they will install wipers for you.

  Jyles Jyles
a year ago
These guys have the best customer service I ve experienced at an auto parts store. They were very professional and knowledgeable helping me find the right parts. Thanks

  Aud M
7 months ago
Had to check my battery yesterday and they were happy to help.

  Fred Mattera
7 months ago
Nice place. Friendly and helpful workers. Felt like family.

  umit kanik
2 months ago
Raina is the best

  Stacy Rae
a year ago
Go see Steve on Princess Anne RdHe IS the expert

  Cassie Richardson
3 months ago
Helpful

  David Scott
a year ago
Had what I needed!