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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jyren Pierce
3 months ago
I am outstandingly happy with my purchase and experience My man Mike D looked out for me. got me in and out no problem best experience I ve ever had with a rim shop I recommend anyone to come to RNR Suffolk Va , and talk specifically to Mike D he will get you right Thanks again my man !!
Seth D
a month ago
I went and got new tires, they weren t the ones they showed me they would be which was fine, they are still good tires, my issue is they told me I was metal on metal for my brakes and I told them I would change them myself instead of paying their prices pictures shows my brake life 2 months after they said I needed brakes. On month two, they day my payment was due they were calling my references to see why I didn t answer my phone the first time they called but didn t answer when I called back.
Clinton Jefferson
a month ago
RNR Service was TOP NOTCH! Store Manager (Luis) is a stand up guy with great knowledge about Rims & Tires!!!!
Tino Chiappelli
a month ago
Just made my 2nd trip to see the guys over at RnR Suffolk and once again I'm completely satisfied with the process!In my experience, they are responsive, professional, efficient and are great about communicating each step.Mike helped me with my initial set of tires and once those were ready to be replaced, he helped me again this go round.Thanks to the guys over there (Hey Mike!), I appreciate it!
Julie Johnson
3 months ago
The reviews are true they re the best. They not only do amazing work, they re the nicest humans too. I was from out of town and my dog and I were stranded with a flat tire. My car was towed to an auto service center where I was told they couldn t remove my lug nuts and I d have to wait until Tuesday for them to order the key. Fortunately, I was across the street from RNR Tire where I wandered in and was immediately met by the most helpful people. They really assembled like the Avengers and saved the day! The team reassured me they could figure it out and within an hour I was back on the road. Thanks so much guys!
Howard Glaberson
6 months ago
I'm from out of town and needed one of my tires patched due to a nail in it. I asked a resident of the area to recommend a tire shop and he stated RNR Tire. I arrived on Saturday morning prior to the business opening but unfortunately did not have an appointment because this incident had just occurred. I was greeted by sales representative Mike Dennis who was very kind and polite. I knew Saturdays are busy and especially without an appointment I would be waiting a long time, but Mike assured me he would try to get my tire repaired as soon as possible and he did.I met with the technician while he was repairing my tire and he was friendly and professional. He did an excellent job removing the nail in my tire's tread and repairing the tire quickly.At the completion of the service, Mike advised me there was no charge for the repair, so I tipped the technician for his efforts.RNR Tire and its staff provided excellent customer service and I would recommend them without hesitation.
Gail Carter
a month ago
The staff at this establishment is very professional and knowledgeable. Their service and prices are the best I have encountered in the past 5 years living in this area. This will definitely be my go to shop for all my vehicle needs.
K Dizzle
a week ago
Buffalow was an awesome sales representative, took me early and got me squared away, kept me informed of my vehicle status and got me squared away with my payment. 10/10 recommend !!! Wil definitely be a forever customer !
Keith Weaver
a month ago
First Time: I ordered new tires for my newly acquired M4, and had them shipped to my mechanic. They told me, they were afraid to mount them, because of their size, and the style of the wheels. They said they thought RNR could. I made an appointment, and everything went like clockwork. From their professionalism, to their work, they may have made a customer for life.
Ronald Hilchey
5 months ago
I arrived at the shop on a Saturday around lunch time with a flat tire. I was greeted as soon as I walked in by the staff. I ask could they get me in for a repair? They stated that they would see if they can fit it in. Within 30mins I was out the door with a repaired vehicle. Did I mention that they did it for free. Mike Dennis and his staff are first class and friendly as well. Highly recommend you visit them for your tire needs.
Kyle Kaiser
5 months ago
Holy smokes, these guys are fantastic! I arrived at the store without a clear idea of what I wanted, but the staff was incredibly helpful. They assisted me in selecting and building a great setup, and I was able to pay the deposit within one hour. Additionally, they assured me that my purchase would be ready for installation within five business days.I want to give a huge shoutout to Robert, who is a master of his craft. He exceeded my expectations with his attention to detail and communication skills. these guys had me out the door with the deposit paid in one hour. They helped build and pick out a great setup ready to install within 5 business days. Huge shout out to Robert, he is a true master of his craft. He goes above and beyond, with an over-the-top attention to detail and communication. He was the brains behind the entire build and did a superb and efficient job. I would recommend anyone to do business with this staff, at this location.Thanks again,Kyle.
Carrie Walsh
2 years ago
RNR did my lift and customer service was absolutely outstanding! Dustin was wonderful and kept me updated and with pictures too on how putting the lift on was going!The reviews on here are accurate and I wouldn t want to take any of my vehicles any where else. Overall was definitely 5 stars. Thank you guys again for everything and making her beautifully bad bad.
Darryl Davis
a month ago
I only take my Jaguar XJ to RNR Express Suffolk. I've been a customer for 6 yrs. Professional job done right EVERYTIME. Mike is customer focused, polite and does a great job of making sure all areas of concern are covered.
Mike Smith
3 months ago
I want to say a special thanks to James Lovelace for getting my car straight.. and I appreciate the guys in the shop for making sure my car was good for putting rims on the car. Thanks
Devin Gilbert
a year ago
I had a great experience with RNR of Suffolk, everyone was very friendly and helpful in the process. I especially appreciate all the help I received from Mike, his customer service was over the top and he made sure I had the wheels I for sure wanted before I stepped out of the store.
melissa griffin
8 months ago
Got new tires and rims for my 16 year old son's car. Service was excellent, pricing was great, and son was very satisfied with options available and final product. Mike Dennis provided excellent customer service. My first time here and will be our "go to" place from now on.
Paris Freeman
3 weeks ago
Mr. Buffalow. Was amazing. He and his team were absolutely wonderful and went out their way to make sure I was back on the road with brand new tires. Highly recommend coming to rnr suffolk and definitely request Mr. Buffalow to assist you in all your rim and tire needs.
Kiara Branch
a week ago
My guy Buffalow was the best to work with!!! He was informative and welcoming . I wouldn t have asked for anyone else to help me with the services provided. Great customer service!!!
Sharon Morris
4 months ago
To Mr. Mike Dennis, you exhibited excellent customer service skills when I was in need of the services at your establishment. You went above and beyond what I could have expected in helping me so that I could safely travel back home on one of the busiest days of the year, the day after Thanksgiving. Thank you for all you do and may you be ever blessed! ~ Sharon & Earl
Thomas Amoroso
a year ago
Excellent service. They specialize in after market wheels. Just got some new Desmond's and they took good care of me. I made an appointment with them and they actually got me in and out early.
Nicholas Grimsley
4 months ago
Great folks and very helpful! Willing to answer all the questions and they won t try to sell you on something you don t actually need. I needed a lift installed as well as some other modifications to fit tires/wheels that I purchased. Robert and the other folks there went above and beyond to get my truck to exactly where I wanted it. Would most definitely recommend for lift/tire/wheel needs!
Jacob Stinebaugh
2 years ago
Hands down amazing service Lance and Dennis made everything super easy and helped in a huge way . Want to give a huge shout out to Lance for making it happen for my truck . Highly recommend any and all to go to RNR Suffolk . Thanks for everything guys my truck looks like a whole new truck really appreciate the outstanding service .
Allen Petzold
5 months ago
Amazing service and quite literally life savers. Lugo and Mike were the ones who helped me out and got me a new tire fast and easy. Would always recommend R&R for any services and will definitely be coming back!
Mike Parina
5 years ago
You cannot beat the price and most of all, the OUTSTANDING costumer service. Jason made the experience very pleasant. I ordered a new set of wheels and tires on Monday and had it installed on Saturday. Best place in Suffolk for your wheels and tire needs guaranteed. Highly recommended!
christy rountree
3 years ago
From the first time my husband called and spoke with Mike Dennis it was an immediate connection between the two. We knew right then we would be purchasing a set of wheels and tires from him. His amazing personality to his sense of humor every dealing with him was beyond expectations from a customers point of view! Mike Dennis worked with us from the beginning to the end to make sure we were satisfied and got what we wanted. So of you need a set of wheels and tires Mike Dennis is the man to see. He has definitely made us Walker's happy!
trevsubie
10 months ago
I got a great deal on my WHEELS and TIRES from MIKE DENNIS at the Suffolk RNR!! My van looks amazing!!! Go see them now! Don t WAIT!!
Orin Reams
5 months ago
Thanks, Mike. Put 19" NEXEN tires on my 2015 Hyundai Santa Fe and they are everything I needed - quiet, smooth handling. Gives my SUV a great feel driving.
Justin Spencer
5 months ago
I dealt with James Lovelace. He was very polite and professional, and they were able to fix my tire quickly and at no charge. Would definitely go back!
Victoria Huntley
2 months ago
Mike and Lugo were very pleasant to work with and did everything they could to get me back on the road in a quick time frame. Definitely will be returning for more work in the future!
Richard Jamison
5 months ago
Great place to get tires, brought tires & wheels for 2008 ridgeline couple yrs. ago. When back and brought tires for my wife's 2020 Subaru Forester. Mike was great, in/out in no time.k