Smart Ford of South Boston - Parts Department
4.3 (12)
1011 Commerce Ln, South Boston, VA 24592
(434) 572-6927
smartfordsouthboston.com
Claimed
Service options
- In-store shopping
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kerri Lynn
2 weeks ago
Warning!!!!! Find another Ford dealer!!!Absolute worst Ford dealership I have ever encountered. As a long time Ford owner, I expected more. I was sold a lemon riddled with problems that literally was smoking from under the hood 39 hours after purchase. Sold a warranty that said (after the fact) the dealer should have never sold me the car in the condition it was in and wouldn t fix my car. The GM, Will, screens my calls unless I call private and have someone bring him the phone. I was told he would only fix 2 of the numerous problems by the same techs who did it wrong from the jump - absolutely not qualified to work on European cars. Mark the sales manager promised me a loaner but Will said all have magically been sold so no loaner. I live 4 hours round trip away. So Id have to pay an huge tow bill to take the car there for them to sit on it however long they choose to dilly dally while I continue making the payment on a car they knew was full of engine problems. Absolute joke of a dealer. I wouldn t recommend this place to my worst enemy or even Satan himself. Sold me a $16k car with $9k of serious engine related issues. I even asked the sales guy (who was the only genuine person there) what I was hearing and smelling and assured it was a recent oil change that may have dripped. I was coerced into trading my immaculate paid for car in or be forced to take an extra 10 point APR hit (another shady move to get a solid car to sell). Disgusting dealer filled with men ready to screw over a woman. 11/10 do not recommend this shady dealer.
Anne Logan
a year ago
Save yourself. Just don't. 600 dollars later for a 200 dollar job, I'm kicking myself. Just because it says ford dealership does not mean they know ford's mechanically.Good luck.