Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Alexander L
3 months ago
This place is great! Usually has exactly what we need, and very very friendly workers. Definitely my go-to auto parts store in Smithfield!

  Carmen Melton
7 months ago
Always have great service here! I had the wrong filter and the cashier returned it and got the correct one for me. Customer service is top notch.

  Geee K
a year ago
I really appreciate Mr Dakota and all of the staff members at this location! Thank you for outstanding customer service just amazing help detail oriented! Just made me feel safe most of all comfortable and made me also want to purchase more and just go to this location more than any other location! Have a great day thank you AutoZone for having excellent employees that take great care of their customers!

  Bobby StandingBear
3 months ago
Had what I needed when I needed it. Great price!

  Gilbert Brett
a year ago
Most of the time they have everything I am looking for. I love how they will help you out with windshield wipers and come change your battery for you. Sometimes they are pretty busy but they still get to you as quick as they can.

  Jennifer Perdue
4 years ago
Just leaving the store now. 2 women, Shaw and Shelley, teamwork was awesome. Between customers coming in the store, other customers requesting tests done on their cars, windshield wiper blades to be changed. This is the best team i have ever dealt with at this location. Thanks so much for the services yall provided me tonight. I highly recommend this store.

  Robert Edwards
11 months ago
John is a great employee with a but of knowledge to help out. He's not some punk with no mechanical knowledge.

  Mike JD
3 years ago
Shaw and Darrell, Both incredibly helpful in recommending a great local repair shop and finding the correct parts I desperately needed for 1 of my work trucks which other stores could not seem to handle. They Definitely went above and beyond and will definitely be my go to place for parts.

  Susan R (Sunshine)
6 years ago
I was rather disappointed that the staff didn't really have the time to help a older lady dressed up for a doctor's appointment to put on windshield wipers on a cold wet miserable day sleeting and I was going to be late for my appointment. By the time I got them on a man was coming out to help someone else, and apologized, but I don't think I will stop here again. Maybe the car parts store next door will be more caring about all of their customers, not just the the young pretty ones. Thanks for poor service.

  Jim Blankenship
a year ago
Awesome Help provided and recommended exactly what I needed, even offered to install, although I declined.

  Thomas Lemmons
a year ago
Great customer service!! Went above and beyond. Coming back for sure

  Jon Hicks
5 years ago
I went in to buy some headlight bulbs and an employee named Patrick was courteous and helpful. I was so impressed with his customer service I felt like I needed to write this positive review.

 
3 years ago
General Manager Toni Shannon is super professional. She gave us best service ever. I am so grateful for her help.

  Chad Callahan
6 years ago
Good store, standard prices, sales guy was very quick. Only thing that would make this 5 star would be better labeled aisles. Spent more time hunting things down than I like to.

  Justin Beale
8 years ago
If you go here to buy your parts be warned. You need to know more about your car and what you need than these people who work here because if it's not on the computer they are clueless. This place use to be good and hadn't had a problem with any parts that were correct, however I stopped going here because of the ignorant employees and lack of customer service.

  Jon DeWall
a year ago
I had some troubles with getting the correct radiator a while back and for the 3rd time I brought it in and they still helped me.

  Joe Boredom
a year ago
Always great customer service and quality parts.

  Mona Minich
2 years ago
Had to wait in line to get service. Need to hire more people to work during the weekend so you don't have to wait so long. The service I received was fast and friendly.

  Terry K.
6 years ago
Was getting ready to go out of town and realized one of my break lights was out. One of the employees at Advance Auto in Smithfield VA was so very helpful. Talked me through changing the bulb. I am so thankful.

  Gregory Platt
2 years ago
The nicest and most helpful employees. Service was wonderful

  steve skinner
3 years ago
Best advance auto store! Staff is super friendly and willing to help out with getting parts for you or having them ordered!

  Colby O'Neill
5 years ago
Only 2 people were working and the only worker inside had NO CLUE where anything was in the shelf. I spent 20+ minutes in the store.....walked out....went next door to OReillys and was in and out in 7 minutes flat.

  Kelsey Ewell
10 months ago
Great deals & prices with a good selection

  Saveon Artis
5 years ago
Super disrespectful was rude i came there to get my engine light check out n after a few moments the person said that the machine would not work for some reason um its suppose to take a few moments its not going automatically pick my codes right off needless to say i wont be returning went to next door to oreilys and found out my problem..

  Bootsie Jones
2 years ago
best neighborhood auto parts store in my areaalways have what I'm looking forcustomer service always the best

  James Plessinger
a year ago
Had what I needed and staff very helpful

  SFC G-unit
6 years ago
Excellent staff, willing to go the extra mile to make sure you aren't left in the cold.

  jennifer molesworth
5 years ago
Patrick was so helpful and went above and beyond what I was expecting. Do not hesitate to go here. See Patrick if you do!!

  Stephen Billeter
4 years ago
Had a part I needed for my 69 impala. Appreciate their help holding it while I bought it from another store.

  Kira Gibson
2 years ago
Very clean. Employees go up and beyond to help you out and to make sure your getting the right part for your car.