Hammersley llc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Yvonne Pannell
3 months ago
Hammersley is bad for business, they are not honest with their repairs. They jipped me out of $2300.00 in past 8 months!! My last visit was On 11/22/23 I paid $830.00 for a coolant hose repair. But before I could leave the lot the warning light low coolant level came on. They had to add more coolant!!! Before this issue occurred I asked them to check it four months prior, but instead they told me just tap coolant sensor and it'll go away.???? After four other break downs they replaced one ignition coil. Instead of replacing all coils at once and checking to make sure spark plugs were okay they didn't. And again every other month my truck broke down. Until I did my research I found another mechanic...what took Hammersley almost a year to fix this new mechanic fixed in 2 weeks! Eight new spark plugs and one coil. The mechanic also stated my antifreeze line was tampered with, and he fixed this as well. It started make sense why Hammersley stays so busy with a full lot of cars!! You do the math! Consumers beware!!!!!!! Especially women!!! As of January 2024 my truck is fixed and runs perfect!! I'm going to also leave review with their customer support and BBB. I truly feel I was taken advantage of and I will speak up!!!

  Brennan Smith
2 months ago
I have a 2012 A3 TDI, and I wouldn't take it anywhere else! Hammersley is great! I highly recommend them

  Dammy O
6 months ago
I can't speak highly enough of Hammersley. For folks who deal with so many high end vehicles, there is no air of pretension or snobbery. They are kind, down to earth, funny, and best of all, they know their stuff! They keep my old jalopy in tip top shape and their prices are very reasonable. They are the only place I'd take my car for servicing.

  Joseph Khoury
2 months ago
Hammersly replaced a tire and got a new rim within 24 hours of my problem. Excellent customer service and attention!

  Charlotte Perkins
2 weeks ago
Great folks to deal with. Price for Porsche repair was very reasonable.

  heather sharpe
2 months ago
Very excellent. Quality service. I was treated like family. They care about their customers. Heather Sharpe

  chris weeks
a year ago
Where to begin? Simply put, if I could give the excellent people at Hammersley 6 stars, I would. They did fantastic work, were very fast, and were beyond reasonably priced. They even washed and vacuumed the car! A very nice and appreciated service. Thank you much for the excellent work!Services: General repairs & maintenance, Wheel alignment, Oil changeServices: General repairs & maintenance, Wheel alignment, Oil change

  Jeff Tanzar
4 years ago
The service and staff at Hammersley are always excellent! I have never had anything less than a 5 star experience. They take great care to do things correctly and always return my car with a complementary wash. If I have needed, they have provided free shuttle service to and from there shop as well. Their staff is always friendly, polite and accommodating. Thank You Hammersley!!

  Jordan Bell
a year ago
I'll start with the good: They replaced my coolant reservoir, and have had no leaks since.But they stripped the drain plug while doing an oil change. They ripped the material off the sunshade when I asked them to clean dirt and leaves out from the water drainage panels inside the body, despite not needing to touch the sunshade to do this job. Oh, and a new sunshade is $700, excluding labor.When I brought these issues to their attention, they denied breaking anything, and tried to say that another shop must have done it after the fact. But they were the last shop to have worked on it, and I have the service records to prove it.Definitely would not recommend.

  justin mcintyre
4 years ago
Joe, June and Teresa were all absolutely wonderful to work with on our recent visit to Hammersley. The customer service is the best I've ever experienced. I'll be bringing all of my vehicles here! They were very creative in helping me save money and their vehicle expertise is above reproach. I cannot say enough great things about Hammersley LLC.

  Hannah Presnell
3 years ago
Hammersley figured out what was wrong with my Range Rover when nobody else could! They diagnosed it, ordered the part, and had it fixed super quick. They were even able to do a state inspection for me when I asked last minute. Very very reasonable rates and great service and communication. Will definitely be back when my vehicles need help in the future.

  Josh Field
4 years ago
I have been taking my vehicles to Hammersley for many years now and the customer care and work they do cannot be matched in my opinion. From the office area to the shop floor they are experienced and have the knowledge and know how to get any repair completed in a timely manner while keeping you updated along the way. I would highly recommend them if you want your vehicle taken care of worry free and the hassle sometimes dealt with elsewhere.

  Daymond Cox
2 years ago
While at college, my daughters car has needed service several times. Each time they have taken care of the issue without trying to gouge her. Very pleased with the level of service on the car, pricing and how they treat people.

  Jacob Ready
10 months ago
I ve been going to them for years. They are very trustworthy, reliable, and have excellent service! It would be a mistake to go anywhere else

  James DiMauro
4 years ago
This company reminds me of the old days, when their customers were treated with respect, honesty and integrity. I had a car that I had taken to numerous respectable automotive servicing agents. None of them could figure out how to fix my car. They would call me back after 2-3 days of working on my car just to tell me they can't help me with my car problem(s). I was actually referred by one of these mechanics to take it to Hammersley, as a last ditch effort. I did, and they "FIXED" my car. It runs better then it has in years. YEA!!! They were so nice when I walked in the first time. Respectful, concerned and professional. WOW!!! What else can I say. If you have a problem, and your stand by mechanic can not fix the issue, TAKE IT TO HAMMERSLEY!!! Talk to Joe, and tell him James sent you.Most sincerely,James D. from Virginia

  Brandon Pribble
2 months ago
Always a great experience. Great service

  B Pagan
4 years ago
I felt welcomed from first visit walking into Hammersley.The staff were courteous, friendly, helpful and professional.I have a Wounded Warrior and Vietnam Veteran stickers on my rear window and a number of the staff when out of their way to approach me to thank me for my military service.They correctly and quickly diagnosed the mechanical issues with my vehicle.It was correctly repaired.Hammersley is highly trained and qualified in the mechanical repairs of Luxury Sports Vehicles.After my vehicle diagnose I got a second opinion to the cost of repairs and Hammersley cost were less.In addition Hammersley gave me an additional 10% off the final cost of repairs as a Vietnam Veteran.They washed and vacuumed my vehicle before returning it to me.I recommend Hammersley for their Automobile Service.Thank You.

  Kyle Griffin
4 years ago
I recently brought my Volkswagen CC to Hammersley for regular maintenance and evaluation of a code. The staff and techs were extremely courteous, helpful and kind. I could tell that they had my best interest in mind from the start. They even washed my car when they had concluded working on it. Their customer service superb.If you are looking for a place to have your car serviced I would look no further than Hammersly. They are the BEST in Lynchburg.

  Brad Weisman
4 years ago
Had my Saab s oil changed and they did an excellent job for a price that ended up being about 20% less than their first quote, which was a nice surprise! The people here are super nice and the showroom is a nice place to wait for them to finish.

  Kyle Griffin
4 years ago
I highly recommend Hammersley. They are professional, kind and thorough. They respect their customers and take pride in everything they do.I can assure you that they will exceed your expectations.This is a dealership you can depend on, and you will NOT be disappointed.

  Tim Tirrell
4 years ago
I use Hammersley for all my routine maintenance of my GLK. It is always a smooth process from making the appointment through getting the service; I always wait because the service is done promptly. If additional scheduled maintenance is coming due, they simply provide me the information and never try to upsell. I am completely happy and satisfied letting Hammersley service both our Mercedes.

  Thomas Mason
4 years ago
Your service was excellent. I appreciate that you repaired the sensor problem by finding a broken wire and didn t charge me for a new sensor. Everything was timely and well communicated. Also I appreciated the wash and interior cleaning. Very nice. I ll be back.Thanks again

  Baron Becker
5 years ago
I have multiple vehicles fromToyota to Porsche Carrera. I use Hammersley for all routine maintenance and major services. I feel as though I have a relationship with the staff and technicians and they keep my fleet in excellent shape! I highly recommend their services.

  David Prokity
5 years ago
I have been a customer since 2000 when Hamersely was the BMW, Mercedes, Volvo, Lincoln Mercury dealership on Hwy 221. They were great as a dealership and the are great as an independent shop. June is a great service manager and Joey is a great mechanic. The shop rates are excellent and competive. Tremendous attention to detail. You do not need a hjgh end car to go there because the high end service you will recieve has nothing to do with the car you drive.

  NON Wolf
5 years ago
The crew at Hammerey are the best around. I cannot thank them enough for helping my wife with her Range-Rover. They are a very family oriented business. They made my wife and kids feel at home. Thank You.

  Bert Griffin
4 years ago
I have been using their service department for all my vehicles and have been extremely happy. I never have hidden costs and find their prices right in line with work to be executed. Always extremely pleasant and accommodating to my needs.

  Gareth Kerlin
4 years ago
Great people to work with! I called around forever to find someone other than a dealer to recharge my new yf1234 freon. This was the only shop in town who had it. Service and price were great. Will come back again of I need anything!

  Brenda Kornewald
4 years ago
What a wonderfully accommodating auto repair experience! June did not give up until she found the door I needed for my Crossfire, & the repair team did a wonderful job. I highly recommend this business! Brenda M

  Shawn Glover
4 years ago
Great group of people to work with. Very knowledgeable about high end vehicles. They saved me a trip to Maserati in North Carolina. Thankful to have a shop like this one in Lynchburg. Thanks June!!!!!

  Chip Umberger
4 years ago
My daughter was in from college, and we needed an oil change quickly. Joe and team worked us in and took care of our need promptly and professionally. I highly recommend.