Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Felix Chujoy
a month ago
I had heard about Rocktown Automotive from a few friends and their positive reviews were certainly correct. I was driving near their shop, when I realized that my radiator was acting up. I immediately called them and they said to just bring it in. I made it into the shop within 5 minutes of their closing time and regardless of the inconvenient time, they diagnosed my truck and even filled it up with radiator fluid for free! They didn't care that it was after hours, they didn't care about making money, all they wanted to do was help me get to my destination safely. I tried leaving the owner a tip and pay him for the radiator fluid, but he wouldn't take my money, you could tell that he was glad to help. The following morning, I checked my truck in with them and they replaced my radiator within a couple of hours. Their pricing was very fair and I left their shop knowing that my truck had been repaired professionally and that I had nothing to worry about.
Rasool Salman
4 months ago
I went to this place for my car was leaking oil and they didn t fix it !! later I went under my car I saw the engine mount was tightened with one screw only ?? I talk to the owner he said it is okay no worries. How is it okay for the engine to be sitting on one screw?? I took the car to another mechanic they charge me way too much. he charged me $490. he refund my money. The owner is a really nice person but he does not have any experience as a mechanic. But the mechanic that works for him has broken a lot of stuff. He had my car for over 3 days and never solved the problem. I took it to another mechanic who charged me over 1000 dollars to fix the problems that this mechanic created. Because of this mechanic I won t have my car for 2 weeks.
TIK TOK ACHARYA
a month ago
Please don t go back this repair shop, I had a very bad feeling on that day. I did inspection on my car, he says you have to replace one wiper blade if not then I won t pass your car inspection. I asked him how much? the guy work there he is very rude and he told how much How much repeat more than 10 times at the end He charged me one wiper blade $19.99 plus tax. The inspection charge is $20.00 but they added tax on the inspection price as well. It supposed to be $20 including tax.
John
3 months ago
I took my 2001 Ford Ranger in (first visit) to replace a signal/brake bulb. Done in 8 minutes. The mechanic also fixed my tailgate without my requesting it. When I asked about the charge, he said "It's up to you." So, I paid 20 for the bulb and added 10 dollars for the exceptional service. So grateful for the help!Five stars.
Katie Cousins
4 months ago
I ve been going to this place for a while! They always do amazing work and are the kindest people ever. They genuinely care about you and your vehicles well-being. I would recommend this place to anyone.
Jessica Davidson
4 months ago
We love this place. Super responsive and efficient. We take both of our cars here for routine maintenance and we have always had a good experience. I highly recommend it!
L Roberts
2 months ago
Always so helpful. Honest and reasonable prices. I take my cars there for all the maintenance.
Brandy Bailey
a month ago
Mr wally is so nice! An honest man! And great customer service. Very fast work ethic .we love mr.wally
Josh Clarke
2 days ago
I Needed an inspection, he said get down here and we ll have it done in 20 minutes. He got it done in 15! Thank you shahab!
Ferwerden Sheet
9 months ago
I highly recommend this place. Very respectful management and professional staff. No exaggerated rates or unnecessary fixing or replacing parts. They do a thorough examination and do not rush before deciding on the best way to take care of your car. They provide honest advice on the most efficient and effective option(s) to get your car serviced or repaired. Polite, trustworthy, affordable, and quality. These four words summarize my multiple experiences with Rocktown Auto Service.Services: Transmission, Air & cabin filter replacement, General repairs & maintenance, Brakes, Oil change
Jackson Amaya
6 months ago
Don t waste your time going to this shop.In context, I had taken my vehicle to this shop as all other shops were pre occupied. My check engine light had came on due to a small EVAP leak, and I knew it came from the gas cap. I would have done this repair myself, however I took it to this place as I didn t have the proper tools to get it fixed. I was met with incredibly rude service and I became concerned with my vehicle as the mechanic drove my vehicle well over 20 mph to the garage area. After the repair, they told me to get out and I am a brain dead paranoid idiot and threw my car keys at me. If you require a car service, please go somewhere else. Absolutely terrible customer service and insults are unacceptable for a car repair company.
madalyn morrow
a year ago
This place is amazing!! They are incredibly friendly and welcoming. On top of that you get prices lower than anywhere else!! The owner is an fantastic guy, who will always do his best to make sure everything works out for you. Plus he has some really great stories to tell while you wait for your car to be fixed!Service: BatteryService: Battery
lyndel farmer
11 months ago
I've been using this garage for a few months now. So far so good with them. They have been able to correctly diagnose the problem I've had. And prices are more than reasonable. Wish I had been using them rather than some of the other garages I've used in the past. Highly recommend this place...
Anna Reyes
a year ago
I showed up as a walk in after calling around to see who could help me that same day. The owner was so kind, and made the experience so pleasant! I was able to be in and out with my fixed car on my lunch hour. I will definitely be making this my regular place for any mechanic needs. HIGHLY recommend!!!Service: General repairs & maintenanceService: General repairs & maintenance
Korey Claiborne
11 months ago
I went in just to get my front rotors changed. I didn t do it myself because there was a stripped bolt and I didn t have the proper tools to get it out. I told them about it before I handed them keys and they insisted that if I had the rotor, they can fix it. I asked how much, and they said $80 for the front rotors. Apparently, they broke the wheel bearings, ball joints, and hub trying to get the rotors off. At the end of the day they tried to charge me for all of those parts plus $225 in labor which equal to over $500 altogether. DO NOT GO THERE!! They are unethical and unskilled.Service: Brakes
Samantha Dancer
2 years ago
THEYRE INCREDIBLE! Fast, kind, cheap, and thorough. They took me in right away and were so so kind! I had brake and fluid issues and they fixed me up within 1 1/2 hours. The owner found the needed parts ASAP! I didn t have to wait a couple days. I m so blessed to know them and they took really great care of me and my old Volvo. They showed me everything they were doing and talked me through the entire process.Services: General repairs & maintenance, Brakes, Oil change
Tony Orlando
3 months ago
Best experience in my fifty four years of life with any automotive shop.
Mikrrii 1995
2 years ago
Absolutely the best car mechanic that i came across ever. And this is from a car guy that changed 4 states and 6 cities all over the place. Top work, super fast, super knowledge and decent prices.
Daze Phillips
a year ago
Got my car fixed here & it continued to make noise afterwards. Took it back to be looked at the first time they said give it a few days it will go away. Weeks pass & continue to make noise. My husband took it back and the owner got an attitude & was disrespectful saying it was already fixed! Took it to another shop they said they used cheap parts. AVOID THIS PLACE NOT WORTH IT!
Danny Gibney
a year ago
My car was having electrical issues and Rocktown Auto looked at my car immediately, determined the issue, and fixed it for a super reasonable price. Everyone I spoke with were super friendly and honest. I will definitely be back.Service: ElectricalService: Electrical
Ala S
9 months ago
I ve been going to this garage for a couple of years. They always tell you upfront what they re going to do to fix your car & the service is great. Definitely recommend!Services: Auto water leak repair, General repairs & maintenance, Oil changeServices: Auto water leak repair, General repairs & maintenance, Oil change
Yanet Roman
a year ago
Walked into Rocktown Auto Services for a check engine light. I was pleasantly greeted by the owner. He was very nice & ready to help me with my car needs. Clean facility, friendly staff and owner! Highly recommend!Service: General repairs & maintenanceService: General repairs & maintenance
Yeni Fuentes
5 months ago
My oil change was ready in 15 minutes and the reason why I always return to this place is because the owner is a very honest person, thank you!
Brenda Munoz
a year ago
My inspection didn t pass. I let the owner know I d take my car elsewhere to get the issue with my brakes fixed. The owner became irate and with a raised voice stated it was an easy fix and that they could fix it. First off it s up to me to take my car where I want to take for fixing. My mistake for taking my car to this place to begin with. However the rudeness encountered was uncalled for. I did return to the establishment after getting my brakes fixed so that my inspection was completed. The owner stated it was gonna cost me a dollar for coming in again. I said that s okay again he began to yell and say no it s not okay. He then began telling the other customers that if we brought the car to them why would we take elsewhere to fix and that Id barked at him like a dog . I remained quiet because why waste my breath on a person like this. I send this place blessings because they sure need it treating customers like this.Service: Vehicle Inspection
R B
9 months ago
I got yelled at for calling to check if they're open on the 4th of July! Rude!!!!Update:The audacity of this person!!!! He called me to yell at me again for writing this review. Don't run a business first if you don't know how to talk to customers and second if you can't handle a negative review. This is just plain harassment!!!!
chris spitaleri
a year ago
I was I and out so fast it was like a dream. I 100% agree and respect how they do business there. From the sec I walked in I felt comfortable by the upbeat attitude of the owner. The man is clearly happy with his life/ family and work. I will always go back and felt alive by the kind eyes of the owner. It was a bad day and they fixed it!Services: Vehicle Inspection, Oil change
Abbas Al Saadi
a year ago
Very respectful and honest customer service and the price was so reasonable highly recommended them I had a professional a experience the work was done efficiently in this auto service and in timely manner my car runs smoothly I m so glade.Services: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change
Alex Klimenko
11 months ago
Came in Saturday at 11:45 for a state inspection with no appointment. They had me out the door with a new inspection in under 20 minutes. Great guys, highly recommend.
Ryleigh Harmon
a year ago
I had something dragging from the bottom of my truck and wasn't sure what it was. I called and they said to bring it in and they could look at it. It turned out to be something that had rusted and broke off, not a big deal, but they cut it off and threw it away for me. They didn't charge me anything which I thought was very nice considering most places charge you something just for looking at your problem. Very nice and helpful!!
Ashley Chamberlain
10 months ago
Very friendly and family oriented folks that helpful to community and fix your car needs and will stay in your budget! Big thank you to the wonderful owner here!Service: General repairs & maintenanceService: General repairs & maintenance