Duke's Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Rodney Mosley
3 months ago
I use Dukes Auto for all my automotive issues. Buds knowledge, and his employees dedication to service excellence, makes it a No Brainer in deciding where to take our vehicles. Definitely a blessing to have Dukes Auto in our community. Keep up the awesome work Bud!Much love!

  bob walker
4 months ago
Great people. Repaired a tire that was going down due to a screw in the tire. Service was great.

  Jennifer Teachout
7 months ago
My husband had an inspection, oil change and tires rotated. Tom, at the front desk, was very pleasant and I enjoyed passing time with him while waiting on my husband to drop off his truck.

  Patrick Foster
a year ago
Went in for a timing belt on a 05" dodge neon. It took three weeks and went there on three separate days when he said it was done, only to find out it wasn't, and there was nobody around to talk to. The car was on the lift in peices.I was then told my radiator needed to be replaced after they damaged it and had broken one of my transmission lines. My girlfriend had to pick up a radiator replacement for them due to a lack of drivers only to later be informed that it was the wrong size. Although they damaged the radiator, and we had to fetch the parts, we were still charged full price for this.When it was finally returned to me two of my wheel studs had been broken off on one side. Multiple wire connections weren't reconnected, and my power steering bolts were gone. There was no coolant (that we were charged for) in the radiator either, and insead of replacing the line they broke they jerry rigged it with hose and zipties. And my head seal and valve cover are now leaking. Then, when i called to figure out what happend he denied everything and said "We didnt touch any of that stuff and it was like that when he brought it in".Not even a month later my radiator that they broke and replaced had broken again.Over all the car ran but has so may other issues now that it's going to cost way more to fix the problems they created. Will never use this shop again.If you are younger I would not recommend using this shop. If you do, take detailed pictures of every single thing before you get any work done so you don't get jipped.

  Jon Sanderson
8 years ago
Such a great experience. I ended up having to stop here on a road trip across the country. My car wouldn't stay running and I was sure I was about to be stranded. I happened to pull off the freeway and ended up right in front of Duke's. It was pretty early but they were already packed. I thought I'd be there all day. They had one of their guys look at my car within 20 minutes. It's turned out to be something relatively easy to fix for them. They charged me 15 bucks and I was on my way in about an hour. All of the employees were incredibly nice and very honest. I thought I'd be spending a minimum of $100 like I usually do when my car breaks down. I should have known they would be so great when I walked in and saw a few guys waiting for their cars, all about 70 or so. Definitely one of those places where they know you by name. Highly recommended

  Culot M
4 years ago
Buddy and his crew are awesome people! He takes care of my 10+ y.o. car They won't charge an arm and leg to take care of your vehicle.. Sometimes he doesn't charge me anything for minor issues.

  Jeff Lavallee
5 years ago
Not only are they fast and reliable, they are the nicest people and a pure joy to talk with. It s refreshing to see a friendly face and man that actually listens to you while describing the truck issues.Highly recommend even if they re not the closest shop to you. Worth the extra few miles to support good people.

  Tabetha Sims
4 years ago
Old Fashioned customer service! Not like those chain places. Just because they're super busy doesnt mean they wont make time to put air in your tires, plug a tire, or even oil changes. They make time for every person with car needs. No matter by appointment or dropping in on a whim. They do the best they can to accommodate. Always upfront and honest.

  Linda Keeton
3 years ago
Duke's fixed my car this past week and they did an excellent job. From diagnostics to changing busted radiator hoses, they are the best. My car is running perfectly after their care... Thanks Buddy!

  Katrina Dalton
12 years ago
Duke's Auto Parts is family owned and operated, and they will treat you as if you were their family. They are able to do preventative maintenance and repairs to most models and for a very fair price. They are honest and thorough -- bring your business here! The only "drawback" is that their reputation is so good that they always seem to be busy (and sometimes too busy to answer the phone!), so don't wait last minute to get your vehicle inspected!

  John Jordan
5 years ago
My wife was passing through out of town and had to pull over on 64 due to a loud sound coming from under the vehicle. She stopped by here and the guys had her in and out in no time. The splash shield had fallen down and they were able to get it off and make the vehicle safe to drive. I'm very grateful for them taking care of her when I wasn't able to. Many thanks!

  Mary Moore
5 years ago
What a joke, sat there for almost 2 hours waiting to get an ABS line replaced and they never got to it. Too worried about the no profit making state inspections that people had dropped off their cars for than to do any REAL mechanic work. Then the owner, instead of working sitting around with a friend chatting like he has nothing better to do. What part of I'm an actual customer you will make money off of don't you get. Oh, and I had called the prior day to make sure could get this job done and was told no problem. I guess no problem means when you got a whole day to waste. My time is valuable and that's 2 hours of my life I won't get back.

  Hubert Greene
7 months ago
Inspection really appreciate them checking everything over well.

  Joseph Turner
a year ago
Very nice and responsive. Took care of the unmounted flat tire in fast order for less than price of lunch!

  Megan Sharpe
6 years ago
After 3 weeks of calling we still could not get an estimate for our van, went to pick it up and they had damaged the bumper by ripping the license plate off, it was hanging by one bolt and was all bent up. They never bothered to fix it.

  Paul Bell
5 years ago
Dukes auto parts and their employees are the best. They are very fair priced and extremely honest I recommend that any one in goochland and surrounding areas take there vehicles there I am always extremely satisfied with all the services they have supplied me .

  Sherree Carter
a year ago
Good and honest auto shop , very knowledgeable mechanics and friendly good prices don't try to gouge you very good place to take your automobile and be able to trust them

  Boyd Grandstaff
3 months ago
Great place, friendly and great knowledge! Highly recommend

  Haley Payne
2 years ago
I stopped by when my tire light came on during a road trip, they were quick to accommodate me and very friendly, after having a bad day and being cranky from the drive, I left this shop safe and smiling and ready to complete my trip

  Mickey Oyer
5 years ago
Best place to take your automobile. From inspection to air in the tires, from working on the engine to changing windshield wipers. These folks know what they're doing, very polite and accommodating.

  AustensworldTV
2 years ago
Been a loyal customer here for years. Very trustworthy, honest and hardworking people here. I'll never go anywhere else.

  Rhea Harlow
3 years ago
We love this crew we have been lifetime service providers for our family and they are super friendly and have the best prices and service around!

  James Sumrell
3 years ago
Your hometown auto repair and parts place. Buddy Duke is the best man to deal with. Always willing to help us out. Thank you sir.

  DJ Goulette
5 years ago
Did a great job Working on my Truck walked in an asked if he could help me Was no problem fast and efficient very Rare to find Good People like DUKES AUTO PARTS

  Terry LaRosa
2 years ago
Hard to find a mechanic you can trust these days but have found that here. Not the fastest to complete jobs but worth the wait.

  Emma Athey
7 years ago
I have been going to Duke's Auto Parts for about 20 years, and have always received great service! I am always treated with courtesy and respect.

  Rocko Mallory
a year ago
Very friendly and do good workEveryone treats you like family

  D
a year ago
Very nice guys, always get you in and out asap.

  Bill Hagwood
11 years ago
I go here to Dukes Auto Repair & Parts because they are honest and respectful.Buddy Duke is really nice and a lot of the locals go there,because they are honest and have a great reputation in the community..Bill Hagwood (Tiny)

  Peter Biedler
6 years ago
My visit was great. The staff was very helpful and they were very accommodating. I highly recomend them.