Sunoco Ultra Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Paola Escobar
4 months ago
Do not take your cars here am a single Mom with four kids and this guy said it'll only take 10 minutes, he walked around, sat down then started connecting his things after a while and went to sit, after disconnecting. Got on his phone to talk. I checked 45 mnts later, what happened it's been 50mnts he started looking at my tires and unscrew them while doing all this kept looking at me. I looked away he went to sit, 1 hour into it he started hand writing things. Just got daylights changed, he said it's bad, change them, a lot of the things that the car was good in last inspection which was good today he said it's bad and the breaks, which am getting my mechanic looked at but as I drove to work and home my car was oddly shaking, I found this bolt almost out, not placed back in. Which this is life threatening. It's disappointing and dangerous.

  Mylo Smith
a week ago
I recently visited Newgate Auto Care Sunoco for a safety inspection, and I couldn't be more pleased with the service I received. The inspection process was conducted efficiently and thoroughly. Highly recommend Newgate Auto Care Sunoco for their exceptional service, expertise, and dedication to customer satisfaction.

  nalli kartheek
2 days ago
Worst Experience they brek your bolts and ask you to pay for fixing them

  Kris Pulz
11 months ago
We stopped here last night for gas returning from our vacation. Spent over $60 in gas and snacks. I used the restrooms than went to walk our dog so my wife could use the restroom. All of which took under 3 minutes. My wife went in, walked to the bathroom door which said vacant and for some reason the door was locked. My wife asked the attendant if someone was in the bathroom, he said no, and that he purposely locked the keys in the bathroom so that no one could use it. I don't even know what to say to that, other than I would avoid this place for gas or snacks.

  Maria Chkeri
3 years ago
I've been coming here for years mainly to get my inspection done. Mohammad has always been friendly, fast and thorough. Incredible and fair service. In 2020, with Covid19, Mohammad was super thoughtful and made sure I felt safe allowing him in my car. All in all, this place is wonderful...and me saying that is a big deal as I always felt car dealers and mechanics are always in for themselves and always overcharge. not here. You get fair pricing and excellent service!

  Edgar Han
3 years ago
I went to this location, today, to get my safety inspection done. Mohammad performed the inspection and he was honest and professional. He even offered to install a missing bolt in my car while he was inspecting my car, but I didn't bring the part so... next time. This will be my new dedicated location to get vehicle safety inspections done.

  Thai Hung Nguyen
5 years ago
This is a good car service center. They explained well of what needs to be done. They don't seem to upsell. The service is quick. Inspection is quite efficient, friendly and very courteous (not stuck-up inspector). It is a small operation, so there are things that you can't compare them to a auto dealers. Overall, I'm happy with their customer service.

  HP GardenClub
3 years ago
I went for my inspection. Called a head to see if there was a wait. They were honest there was no wait when I arrived. Mohammed was quick and efficient. He did not try to sell me on any unneeded maintenance. Great experience.

  Joseph Azmy
3 years ago
Dealer failed my state inspection and tried to upcharge me. Mohammad took a look, showed me what they saw and why it didn t require failure/replacement, and saved me hundreds of dollars. Honest, efficient service.

  Beshoy Karas
a year ago
He is trying to get a lot of money I went to change break pads and without seeing the car he wants to change routers it doesn t make sense and charge 450 dollars wawo this guy is unreliable

  Ernest Crider
2 years ago
Routine emissions and state safety inspection done well. The inspector (Mohammed) also performed a minor repair on the spot (loose headlight connection). Service was quick, professional.

  Rose like The Flower
5 years ago
I have been bringing my car for repairs to this shop and I must say that these guys are very honest and their prices are very reasonable. All the repairs have been completed professionally and promptly. If you need a professional and honest mechanic I recommend this place.

  Sam H
2 years ago
I have brought my vehicles here for routine emissions and state safety inspections since 2010. The inspector (Mohammed) is courteous, efficient, and professional.

  Mohammad Kayani
3 years ago
Mohammad is really helpful got my both inspection done. Very happy with service. Will come back and recommend to friends

  CynicalReviewer19
3 years ago
The time was right when I arrived for emission, no need to wait. Quick in and out. Call ahead to see if there are people ahead on wait. Can definately save time being out.

  Brian Randolph
3 weeks ago
Quick, convenient, and affordable.

  Juan Puebla
3 years ago
I had a flat tire on my van I took it to new gate auto care & Pete took care the repair fast & without any hussel thank you pete.Service: General repairs & maintenanceService: General repairs & maintenance

  Andrew Kish
6 years ago
Rear brakes and drums, done right with a very fair price. Nice to have a local place you can trust.

  Tom B
4 years ago
Horrible customer service for state inspection. Went down the street, and it was quick and easy the way they should be.

  Meghan
3 years ago
Employees doesn't wear masks to perform VA Safety & emissions inspection.

  Donna Martinez
3 years ago
Great place and staff is professional.Highly recommended this place Mohammad is great.

  Sydney
5 years ago
Kellen is the absolute best mechanic I've ever worked with

  William Katz
3 years ago
Mohammad was very helpful in the inspection station.

  Leo Wang
3 years ago
Horrible experience- poor customer service and required constant inquiry to find the status of their services.

  Meet
5 years ago
Good place to get your inspection test done.

  Brian Kamin
4 years ago
Great fast service on a terrible weather day.

  Grace Lutz
3 years ago
The pump reader was struggling to work but it did what it needed

  Seung Yang
3 years ago
Very kind, fast and friendly place.

  lauren speranza
8 months ago
Quick and easy inspection!

  Mark Ko
4 years ago
Great staff at reasonable price