Auto Glass Express

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  sonia aparicio
2 weeks ago
Auto Glass Express was recommended to me by my car insurance carrier. Had to get my entire front windshield replaced, was able to get an appointment that same week and was in and out within 2 hours! Everyone was super nice and professional, will definitely recommend them to anyone in the future

  S. Mickel
2 months ago
Awesome and professional experience! If LIFE ever throws you a curve (I.e a thief, rock or accident breaks your window) and you need immediate glass repairs/replacement this is the spot! Had my back window broken out at 1:30am and Auto Glass Express had my brand new window installed and ready to go a few hours later! Very reasonable prices and extremely professional work!

  bilaal childs
9 months ago
The Driver rear side window blessing!Auto Glass Express has been an excellent experience in this ongoing ordeal I ve been going through with my vehicle. From introduction to end they ve made my first time experience with auto glass replacement a great one. I ve been quoted high end prices to told my only option was to drive hours away just for a window. That was our option until I received a callback from Kate to quoting me a fair and reasonable price! Her top notch impressionable customer service drew me to go with them. Once we got there we felt like apart of the auto family. Greeted with a smile and cold beverage they made a 1 hour job feel like 30 minutes. Kate s welcoming and willing to serve attitude really compelled me to write this review. Great customer service needs to be noticed. Needless to say if I ever need a glass repair I m definitely coming back!Thank you Service: Auto rear window replacement

  Jaki Bland
5 days ago
From the moment I called to the conclusion of the installing of my sunroof, the service was amazing. I wouldn t recommend any other business in the area. The pricing was reasonable and the turn away time was next to none.

  d'Fuse Customer Service
3 weeks ago
I just recently took my 2017 Mini Cooper to auto glass express, and I am extremely happy with the results. Here s also a bonus. I ve made a mistake in the kind of windshield I had, which resulted in ordering the wrong windshield! , However they were able to figure it out immediately and order the correct windshield, after ordering the wrong windshield because of my mistake! These guys are fast, diligent and provide high-quality customer service! I Will definitely bring all my vehicles to the shop!

  bridget Getitb06
6 months ago
Auto Glass Plus was Absolutely Amazing!! They have the best customer service and a fast turn around. I had to replace my entire windshield and I spoke to Jimmy on the phone. He was very fast in getting me scheduled and made me feel very confident that they would do a great job. The receptionist was very pleasant and made sure my visit in the waiting room was comfortable and offered me a beverage and the tv remote so I would have something to do while I waited. The whole crew at Auto Glass was superb and will definitely go back if I need more work done. You guys are really outstanding . Thank you guys soo very much. I am 100% satisfied

  Marissa Adams
a year ago
My car was broken into and I needed my rear drivers side window replaced. There was glass everywhere. I was quoted over $800 with safelite- so I kept looking. This location was able to get squeeze me in for an appointment in less than 24 hours. I paid less than $300 for my window repair and it was completed within 2 hours. My only complaint is that as I drove off, I could still hear shards of glass in my door (which later settled and quieted down). Although the majority of my backseat was cleaned well, there were still a few pieces of glass the size of my pinky nail in between the seat.But the window works well and does it s job. Now that the glass has settled I can t hear it anymore. I would recommend this place. Just be prepared to get a more thorough detail of the glass so you don t cut yourself.

  Eric Black
2 months ago
The entire staff was friendly, professional and fast. If you are looking to replace your car window or windshield then Auto Glass Express in Alexandria, VA is the place to go.

  Isabelle Badoux
2 months ago
This is the second time I have been rescued by Auto Glass Express after my car was vandalized in DC. I m grateful that AGE had the glass for my car and that the repair was completed in only an hour. I have referred them to other neighbors who had the same unfortunate experience.

  Courtney
9 months ago
They did a great job replacing my windshield. They followed up after I requested an online quote and weee able to send someone the same day. We had to reschedule due to the weather but they came back out the next day and completed the job quickly and with no issue. That they came to my house to perform the job was very convenient. They offered a good price too! I would recommend.Services: Auto windshield repair, Installation

  Brandy Swayze
8 months ago
We live in Maryland and were having trouble finding someone to replace my husband's rear windshield. Everywhere I called spoke to me in a gross, condescending way when I was trying to explain the situation.I spoke with Jimmy at Auto Glass Express in Alexandria and he was immediately super helpful and had no problem listening and offering suggestions and expertise. We were in and out with a new rear windshield in less than 24 hours and we had dropped off at 6pm the previous evening. It was done by 11am the next day. Upon pickup, Jimmy went over everything with my husband and said a cheerful hello to me while I was waiting in the car.Absolutely 100% recommend. Worth the travel for us.

  Rodney Velasquez
3 years ago
Amazing team of professionals!I had the best customer service and in-shop experience at their Alexandria location. They kept me informed while I waited for my windshield replacement and exceeded my expectations on the delivery.

  seanquata kenyata
a year ago
The back window of my Genesis needed replacing and no one, not Safelite nor any of the actual Genesis dealerships in the area, could replace it. Then I found Auto Glass Express!Not only did they do expertise work in only an hour but they kept me abreast of the entire process when the company was late delivering the glass to them. It was always a very pleasant experience speaking with Jimmy who was always upbeat, friendly, confident, and energetic.Nowadays it s hard to find people that enjoy what they do so it was a pleasure to do business with this company.I d drive 45 minutes to get to them again for the expertise and incredible service!

  Emerald Taylor-Drummond
8 months ago
They were really the best! Fixed my busted window same day. They were even so kind to stay after hours since I was running late due to a storm that day. Very professional quick and good service. would recommendService: Auto windshield repairService: Auto windshield repair

  Carmen Davila
10 months ago
Initially no one answered the phone when I tried to reach them. However, after finally getting in contact with Auto Glass Express, Jimmy and the crew provided superior customer service and the installation of my sunroof was superb. I would recommend this shop to anyone who needs auto glass repair or replacement.

  Wayne Johnson
a year ago
My experience with Auto Glass Express was excellent. Johnny at the front office was knowledgeable, new his business, and was very courteous. The replacement tech went over the car with me explaining everything in language I could understand. I was in and out in less than an hour.

  Rick Mascardo
a year ago
From contacting them to getting my windshield fixed took less than 24 hours and their prices were very competitive. Technician was great and did a great job and was clear on care instructions for the glass until it fully cured. Would highly recommend.

  Christian Ocampo
8 months ago
Great and friendly personel. I called that morning at 8am and they had the glass in stock. Made the appointment and by noon my car was done. Fast and efficient work plus good communication. I will recommend to family and friends..Service: Auto side window replacementService: Auto side window replacement

  Kimberly Hall
3 months ago
This is my second time going to this place. First time at this location and I am very happy with the service. Very polite people here. Thanks for your service.

  Lisa hayes
3 years ago
Well i came up for a funeral and someone broke into my truck these guys came out to my Auntie house we had a little set back the wrong glass was ordered. But the hooked me up the same day I had to drive to them. Thank u for the wonderful job u guys did...

  Jonathan Winslow
2 months ago
Jimmy was friendly, knowledgeable, honest and did a great job for a very fair price.

  Diane Wineinger
a year ago
They did a great job. They found my parts and got me in immediately costing about 30% less than Safelite. I had my car back with two new windows about 4 hours after my first phone call. I would definitely use them again!Service: Auto side window replacementService: Auto side window replacement

  Jane W.
5 days ago
Quick, professional and great price.Better than safelite.

  Marty Burkard
9 months ago
Great experience. I came in to have the sunroof on my Forester replaced, and was the job was completed in under 30 minutes. Scheduling was easy and customer service was friendly.

  Jodi Jones
9 months ago
Jimmy and his team are the best! Great personality and great customer service. I highly recommend this establishment. They did a great job replacing the back window of my vehicle.Service: Auto rear window replacementService: Auto rear window replacement

  Tiwtiw Joven
7 months ago
I m satisfied for the service they did to my car. And before they let the customer go they make that you are satisfied and all concern addressed. Highly recommended! Thank you auto glass express..Service: Auto windshield repairService: Auto windshield repair

  Ty Jeter
a year ago
This business is absolutely wonderful. It took me three weeks to get an appointment with Safelite. Two days before my appointment I asked them if they had the right product which I was told yes. After dropping my car off I get a call from them telling me they had the wrong windshield. No one told me that they would try to get the replacement so they just let me leave with no explanation. I called this place and Less than 24 hours they ordered the windshield, Received the windshield And had it replaced. The work Perfectly done, they are very nice , very polite With a very comfortable waiting room unlike Safelite. Sometimes going with the big name people are not the best. They will take the customers for granted. So give these guys a chance I m sure you won t regret itService: Auto rear window replacement

  La Vie Boheme Picnics
a year ago
Auto Glass express had the fastest and most reasonable price for my window replacement. Customer Service was fantastic and I can t say enough about how quickly they got me in and took care of my window. Other places were over priced and I would ve had to wait several days. I will use no one else for my window replacement jobs other than Auto Glass. Thank you !!

  Duke Dang
7 months ago
Quick response, fast services and reasonable prices. I had my windshield replacement completed in 2 hours, very happy with AGE.Service: Auto windshield repairService: Auto windshield repair

  PJ
2 years ago
It was my first time using AGE and I have to say, they were exceptional. The gentleman I spoke to on the phone was great, he answered all of my questions and had a very positive attitude. Once I arrived I was able to meet him and I have to say, still the great positive attitude and positive energy. Excellent customer service. I had my sunroof glass repaired. I couldn t believe that I was in and out in 15 minutes. The waiting area was nice, they offered free soda s and water with a couches and Roku. The gentleman handed me the remote and said I could watch anything I would like. The work is guaranteed for life. If I ever need glass repaired again, I will be back.