Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kevin Zeng
a month ago
Unfortunately I had to get my car tow out of the snow bank. After a few referral, I found crosstown and it was awesome.Ian got my car out after two stops. First time he didn t have the right car cause we didn t explain our situation. He got up and went to get another truck to be sure it s safe and zero risk.Great job and took 3 hours on a short notice from stuck to unstuck.Thanks and hope I never call you again but I hope someone else can find your service useful.
lonotiki , Shannon O'
6 months ago
Ian was so helpful in getting me on the road and starting up my dead car. Absolutely was so worried and he was sincerely the best, explained what could be going wrong with the car and made sure that I was back on the road! Truly grateful for his care and kindness! He really put me back on the road in no time at all. Thank you Ian for your help and expertise! Truly appreciate it beyond words.
William Hajar
2 months ago
Responded very quickly with no notice! I appreciate the driver, he was very polite, respectful, and knowledgeable! Highly recommend! NotABotReview
Tamika Thompson
a year ago
Ian is wonderful. I met him through my work and he has saved me as well with a lockout. definitely recommend. fast, friendly and most certainly will go out of his way if it means helping someone Service: Car lockoutsService: Car lockouts
Sharon Bennett
2 years ago
Amazing service. He picked us up and called until he could find a shop to get in today. We arrived at a shop and they couldn t actually get us in so he found another and brought us there. Waited until we were good before he left. Amazing guy Henry is, if your in need in this area call himServices: Special vehicle towing, Car towingServices: Special vehicle towing, Car towing
Terry Light
4 years ago
They were extremely polite and very quick to help. Thank you so much for getting my Truck unstuck out of a muddy sinkhole.
Jason Foster
a year ago
Awesome Service! Always use them for when I need them in a pinch, the guys are clean and very very nice to talk with! I would highly recommend them!Services: Special vehicle towing, Car towingServices: Special vehicle towing, Car towing
Tracy Downing
a year ago
Excellent Company! I have had to call them a few times. Great Rates and the very personable. Would recommend them to anyone that needs their services.Services: Car towing, Local haulingServices: Car towing, Local hauling
Mike
a year ago
Ian got my lawn tractor out of some deep wetland mud with his bare hands, didn't even need to hook up the winch. The responsiveness, communication and friendly service was top tier - I will definitely be recommending Crosstown Towing any time I have the opportunity.Service: Special vehicle towingService: Special vehicle towing
Bonnie Beede
6 years ago
A friend recommended them to me. I found the driver extremely nice. He got me out of the ditch very quickly and charged me less than I was quoted on the phone. I will use them again though I hope I never have to.
Zack Taylor
11 months ago
Ian s awesome to deal with. Always gets the job done, great customer service.Thanks Ian!
Sandy Pollen
5 years ago
Chris saved us out of 89S in the middle of a snow storm! He did a great job & even recommended an auto shop. He also waited for our ride to arrive, as I had my 2 daughters and dogs with me that day. Bigras auto was great too, fixed my truck quickly and honestly!
Milika Neddo
3 years ago
I recently had a flat tire. While trying to change it, my jack broke, my spare was flat, and when I tried to reinflate it, my battery died. I called Crosstown, and they arrived in about ten minutes. They charged my battery, took my spare back to the shop to put it back on the rim, diagnosed my alignment problem that caused the original flat, and found me four used tires in good condition for a great price. They were prompt and courteous and really went above and beyond for me, all a very reasonable price. I would highly recommend anyone to call them for roadside assistance.Services: Battery service, Tire change
Michelle Verchereau
4 years ago
Popped a tire in a pothole in Montpelier. Called roadside assistance and prayed that they would send someone reliable. Luckily for me Crosstown Towing showed up within 10 minutes of my distress call and changed the blown tire. Exceptional service. Fast response time. Great Big Thank You to Ian and his staff!
Sean Mokler
7 years ago
Had to use this company twice in one day when my friends Tesla had a flat tire. Friendly and knowledgeable driver that took care of car and was a great driver. I highly recommend using them for any and all towing needs.
Derek Campbell
a year ago
Great company, were available late at night to have my car towed out of a ditch. Highly recommendService: Car towingService: Car towing
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a year ago
Called them for help and immediately regretted it, very unhelpful and unprofessional. Do not use this company if you can avoid it! Plenty of other ones in the central vermont area. Waste of money!!Service: Tire changeService: Tire change
Kelly Driscoll-Smith
4 years ago
When I told the guy where I wanted it towed to he asked me if I d called them. When I said no but that s who does all our auto service. He than said they are booked right right now and it could be a couple of weeks before they got me in. Then I said well we know them and it s fine, he said yeah that s what everybody says. First and foremost, it s none of your business where I have it towed to, secondly do you have a deal with another repair shop...ie in other words are you making money on the side by referring to another shop? Btw, when I called the other place they couldn t get us in to July 8th....not happy he was basically trying to argue with me about where to tow it.
Penny Miller
4 years ago
Flat tire on a Saturday evening. AAA was called and Crosstown Towing showed up approximately 30 minutes later. A very polite and pleasant young man had my tire changed in a matter of minutes. Thank you!
Finn
3 years ago
Picked my car up even though progressive wasn't able to get their act together. Quick, professional and polite. Can't recommend them enough!Service: Car towingService: Car towing
Nichole Di Dio
a year ago
They arrived in a timely way and were referred by 2 other locksmiths I'd called previously.
cdubsell
3 years ago
Great company to deal with. Very professional and knowledgeable. Had my winter tires installed. Fast and friendly.
Amanda Copeland
7 years ago
So last night, stopped at a 4 way intersection, I was waiting for my right of way. The car that was there first stops, then goes. My turn. Great. Except for the crosstown towing wrecker that flies through the intersection without so much as tapping the brakes. If I had taken my right of way, my infant son and I would probably be dead right now, as he blasted through a busy intersection going about 30mph. What's a girl to do? I made a bad review on their facebook about the incident. They responded, saying they are aware of the incident on spring street and elm street, and that while I had a stop sign, they did not. One problem. It was COURT and ELM, which is a 4 way, and they DID blow through the intersection. Funny... I try commenting to dispute their dispute... and I'm blocked from commenting. Oh well, I can still edit my review. I edit my review, stating that they are absolutely in the wrong about where the incident took place. That's funny... they've removed ALL reviews from their facebook page, AND blocked both me and my boyfriend from the page. (He was in the car and would be dead too.) since then they've said they're gonna review their dash cam footage. Oh okay. All I ever wanted to begin with was an apology. Stuff happens, people get distracted, whatever. Own your mistake, tell me you're gonna talk to your driver about it, and apologize. Don't try to lie and say I'm wrong, then delete everything. You guys know where to hit me up to apologize.
Gavin Willett
4 years ago
Awful service they blocked my car in for 30 minutes to tow someone next to me and refused to move and said they would gladly take longer when I asked them to move. Nothing but scum works for them
George Hood
5 years ago
Nice people, they were fast , friendly and professional. I wouldn't hesitate to call them if I ever need help in the future.
Travis Larkin
8 months ago
Very responsive get the job done quickly ..
Shawn Silk
3 years ago
Great Employees, Always friendly and prompt. They treated my vehicle very professionally.
Kimberly Chapman
6 years ago
Very courteous on the phone. Was able to quickly get my car out of the ditch. I will use again in a heartbeat.
Timothy Bullard
6 years ago
Ton truck . Both right wheels in ditch. Middle of nowhere in moretown . Said be there in 20 minutes. Right on time . Back in road is short order . Will call them again if needed for sure .
John Mucha
4 years ago
These guys are great highly recommend they are kind and courtesy and made sure my wife got home after her unfortunate accident thanks guys