Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Miguel Soza
2 months ago
Today on my birthday, I came in for an oil change because I had a prior positive experience here. I noticed a different staff working today and the service was lacking. I had an arrogant individual who claimed to be the manager of the place, charge me a price much higher than the one agreed on. I stated that I would not be coming back to this place, and with a horrible attitude he said that he did not care. Which in reality, his attitude goes accordingly to their service. They do not care about providing good service because they do not care about the customer. I tried to get information about their higher ups, but he did not collaborate with any information. This is not a good look for this establishment. I hope that this is only the bad attitude of an employee and not the business as a whole.
Loren Minert
a month ago
They actually backed in another vehicle when the bay n front of which I was parked became open. What's an extra 20 minutes of wait time between friends?To paraphrase the old saying, that's all I need to know about your customer service.Update: I was told at the time of service that my rear brakes were "paper-thin" and likely to go metal-on-metal imminently. When I disassembled them, I found at least 50% pad material remaining.Is lying to the customer the business model here?
Christopher Plagianakos
8 months ago
I needed a recovery/vacuum/recharge done on my car's air conditioning system. They had the most competitive pricing out of 6 places I called. I was so thrilled I had my oil changed there also and they did it at the same time! Great pricing. Very efficient. Knowledgeable staff. A+
Tony Passey
7 months ago
Always great service here. They do a great job and I trust them even with high end cars. They are awesome .
E J
7 months ago
Came here to get my registration renewed as well as an emissions test, they were so quick and efficient! They also fixed my windshield wipers that have been squeaking for months for a reasonable price (the Audi dealership would have charged me at least 3 times the amount I m sure)
Natalie Wade
2 days ago
They are always very friendly and helpful.
Sheila Passey
a year ago
Maybe I got lucky but I went midday on a Saturday for emissions and registration and they had no wait. I visited this same location for oil changes when it was Halvoline and they are still just as efficient as they were then. I've never had to wait for long.The employees work hard to give you the best service they possibly can and they are cheerful while doing so.
Sherri Park
4 years ago
We got great service on an oil change here today. They did an additional service we have never had done before. The fellow pulled out our glove compartment and cleaned an air filter behind it that we didn't know we had. They were fast, too. We were in and out in fifteen minutes.
Nick Dennis
6 years ago
Shop was nice and clean, employees were polite and quick to come help me. Got a safety inspection done got the issues fixed and brought my vehicle back. I asked the employee when I pulled up to finish my inspection that I would also like to get an emissions done which the employee agreed to get done.They finished my safety inspection and came and handed me my paperwork (thank you guys for being quick!) but there was no emissions, and when I asked about it, they said they thought I didn't want it done, (which I can understand because I told them I didn't want it done earlier in the day.) but when I asked if they could do it, they said the person who just pulled up would need to get worked on first even with three employees there and that I would have to wait. I had other engagements so I decided to take off.Really my points are, these guys are quick and friendly and do a pretty good job. However, the employees didn't feel knowledgeable, (I asked what a brake balance fail meant and the employee didn't know). Also, that my request to have a service done didn't get completed and someone who came in afterwards was put in front of me, which was the worst part of a long long day.I ran a car shop once upon a time, and have some experience with doing these things. I did not appreciate having to wait for another person who came after me to get done. I most likely will not be going back.
Tracie Hoffman
a year ago
Everyone was very helpful and kind. My car is running and working like a charm. I am a returning customer and I always go to The South Jordan Big O Tires for all of my automotive needs. They are the best!Service: Air conditioningService: Air conditioning
Tanna Berensen
5 years ago
The staff was very friendly and informative. I happened to be the only customer, so they did an oil change and brake fluid replacement in less than 30 minutes. The waiting room was clean and they cleared things with me before doing any new work. Very satisfying experience.
Lucy Beattie
2 years ago
I've been here a couple times for minor services and they've been quick, concise, and professional every time. I also appreciate their honesty on the complexity of certain jobs and they have given me referrals to other locations that can better pinpoint other issues I have in my car.Services: Transmission, Steering & suspension repairServices: Transmission, Steering & suspension repair
Robert Szopinski
5 years ago
First of all, outstanding service from Jerry the manager, and his crew! I needed to get my inspection done and my tags renewed, so I stopped by. They had me in and out in 10 mins. Also, they addressed a few issues on my car for free. Friendly and helpful staff, with a free car freshener to boot! HIGHLY RECOMMENDED!!
laurie banks
5 years ago
Eric and his crew took great care of me. They changed the oil, then asked if I wanted them to look at anything else. They didn't do anything without checking first, which I really appreciated. They also let me know when I need a tune up and about how long it would be for things like brakes and air filter. They were very fast and I was out quickly. I also appreciated the complimentary coffee and water.
Brian Bodell
3 years ago
Got there right at opening and they still had a handful of cars to service. That's how you know people love this place. The service is friendly and always upfront. Repairs and oil change done quickly.
Gerald Muchmore
5 years ago
Well first time and your crew/team was impressive. Called me sir when I pulled up, and showed me the waiting lobby. Met Manager Jerry, got 10% Merit Discount, tech Alex squared me away with new filters and showed me dirty brake fluid. Got the filters but passed on brake fluid flush, as I will contact Honda dealership and make them make it right. Lady mechanic asked if I was feeling okay because cold/cough or my 2 visits to bathroom, don't worry it was just coffee. Anyways will be back and recommend them.
Tresha Kramer
4 years ago
Aaron and the team were so kind and efficient! I literally drove in at about 4 minutes to 6, rolled down my window and asked what time they closed and they said , 6. I had just learned I needed to go on a 7 hour road trip for a family emergency. I mentioned my situation and they told me they would get my car done. Everyone was amazing. It s the best example of customer service I ve seen in a long time! Special shout out to Aaron for caring about me.
Ana Maria Paz
2 years ago
The guys working there are super nice. They will come and tell you things that should be done in your car, but they are not pushy as other businesses. I will definitely keep taking my vehicles there.
Ryan Horton
3 years ago
I ve been to this location multiple times over the past few years to renew my registration. They re always professional, fast, and helpful. They re not pushy (like some other places) when recommending oil changes or filter changes.Service: Oil changeService: Oil change
Glenda Combes/Baron
6 years ago
I feel that I can completely trust taking my car here. Lots of places try to mislead you but they didn t at all. They took their time inspecting my vehicle and were so friendly! They were very informative and made sure I understand what they checked.
Mariah Behrle
6 years ago
Honestly I love these guys. I've brought every one of my vehicles here since I got my first car. They go above and beyond to help me with my oil changes and checking out other issues that might arise. They are thorough and very concerned about every customer! They kick ass, and they keep me safe !!
TheReal SimsShady
2 years ago
Worried about the mechanic taking advantage of your lack of car knowledge?Not here. The main guy there told me what he thought the problem was, but wanted to check with me first to see if I wanted to try anything else before I paid so much money. Good guys and I trust them!
Kimberly Avalos
5 years ago
We have been bringing my son s 20 year old Honda to this store for the last few years for oil changes and inspection/emissions. It would have been more convenient to go somewhere else this year, but my son is so happy with your service that he was adamant that we drive across the valley and go to your store for his emissions. He is a bit attached to his car and wants it taken care of :) Thank you for doing such a great job!
Anna Schmidt
2 years ago
I like the new management. The employees and engaging and good to work with. Service is quick and convenient. They are my go to for oil changes as well as safety and emissions.Service: Oil changeService: Oil change
Amanda Angerbauer
2 years ago
The employees here are outstanding! I am already impressed with their quality and efficient services! They treat me and my vehicle so well! I specially go to this location because of how fabulous they are!!! 12/10!!! Service: Oil changeService: Oil change
j raoel
4 years ago
Very professional service and crew. Fast, efficient. Most of all HONEST in their assessment. They don't try to get you to spend more money on services that are not absolutely necessary. They will give you an honest opinion of what needs to be done.Nothing but kudos . Great people. Great service. Will go there from now on.
Gillen Johnson
3 years ago
Went to this place to get my oil changed and I was very disappointed with the value my service. The person helping me did not inform me about my options for getting my oil change, but proceeded to tell me that I would have to pay double the normal price because my car would only take the most expensive oil. Then proceeded to tell me if I went somewhere else they would quote me the same price. I was also "informed" of a whole list of things needing to be "replaced". Very expensive, Highly untrustworthy, I would NOT recommend!
Dalton Anderson
3 years ago
Aaron and Blake were very kind and professional. They informed me on what my care needed and were not pushy at all. They explained/showed me why they recommended each item. This establishment seems to be well run and professional.
Thomas Jr. Perfili
8 years ago
Worst customer experience I have ever had. I went in for an inspection and emissions, turns out the upper radiator hose had a leak. So they didn't want to inspect it fair enough you don't wanna have it leaking in your shop. So I went home and fixed it came back and they did the inspection, failed me for wipers, rear sway bar, and mud flaps. Awesome you seriously couldn't have taken the five minutes to do a walk around outside of your shop when I first went in. I could have had it all done by the second time I went in. This just shows how lazy this shop is compared to other shops I have been to. Customer service means you take care of the customer the first time they come in. Not to keep dragging them back in.
Linda Little
6 years ago
I only go here! Especially when its time to do safety and emissions! They are super friendly and honest. There never seems to be a long wait time even when their busy. The waiting room was clean and organized. We enjoyed hot chocolate. I will keep going to this location!