Randalls Body Shop Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Trinity Smith
2 months ago
Had a great experience with the staff at Randalls.They were extremely communicative on timelines and delays we encountered (out of their control). They were very accommodating when I was unable to drop off my vehicle. Repairs were spotless and was wrapped up a week early.Everyone is extremely kind, including the office husky who enjoys lounging in the office.

  orion prelip
a year ago
Well we ve had two cars go to this shop, the first one went their for about a month and even though they had poor customer service the car came out amazing which is all that matters. But the second car I sent here was a 1987 mustang it had prior paint work done to it, and they used this as an excuse to cut corners. (Example in picture is the tape job they did on rear quarter window) I worked at body shop full time for 2 years and know what the minimum on a fixing a wrecked car should be. Was extremely disappointed to have bad customer service and have my car turn out bad. They didn t even color match it to one panel over like my body shop does every time to match the color as close as can be. Will never bring another car here again. My car is again three different ficking colors. Will give props to the shop for fixing the dent amazingly and being able to get car in early. They didn t even take the trim off to paint the panel that was damagedService: Painting

  Djinni Yancey
2 years ago
Was a friendly place to have my wrecked car stay until my insurance company picked it up. Hopefully my sweet car felt comfortable resting there, because if was too sick to tell me how its stay was going when I said goodbye.

  Ali Pendleton
10 months ago
Love this company! Ended up using them after I was rear-ended and they were recommended by my insurance. Not only did they beautifully fix the damage to my hatchback, but they also went and fixed the dented rims on my wheels so I can pop my hubcaps back on them. The best part? They did the wheels for free and without having to be asked. Super happy with my experience with them and highly recommend to others. :)

  Beth Edmiston
11 months ago
Randall's Body Shop is fantastic! My insurance company sent me to them. The staff was friendly, and so was the office dog. And they were fast! They had my car ready and beautiful a week early! I definitely recommend Randall's.

  Q Q
11 months ago
I had dropped by for a quote not too long ago and I had 2 other quotes, I had ask if they could also do a touch up with the repair on the damage side because the other quotes I have included that as well, the owner had told me he could do that and I told him to go ahead and order the parts but when I came in he told me he doesn t remember that conversation and basically publicly embarrassed me in front of his worker saying it was not written on the quote and would charged $100 extra to get that done. It was very convenient for him to forget the conversation to his benefit. I went ahead with the fix because I didn t want the hassle to go back to my insurance saying it would an extra $100. I am a business owner myself and integrity should be priority. I would not do business with people who doesn t have integrity. I could of easily went with another person but I didn t want the parts they order and the work they done get unpaid. I could of conveniently forgot my conversation about ordering the parts but I chose to not do that. Get everything in writing if you chose to do business with them because they could conveniently forget to their benefits.

  Judy Burr
a year ago
John is amazing helping me with my new little car. Im so greatful. He has made a huge difference in the outcome putting my car back together. He and his crew are exceptional. They gone the extra mile literally best services ever. I highly recomend them. Ive used them several times for body work, never let me down. Service: Body & TrimService: Body & Trim

  Selina Hernandez
a month ago
They like to damage peoples vehicles and not pay their bills scam artist liars and thief s.

  Austin W
a year ago
Abysmal & Extremely Difficult To Work WithI used them for towing from an officer recommendation. David Wurtz badge number # 186. I was rear ended during an accident, and had officer Wurtz on the scene. After being towed by incident management off the road and to the granite school district, he informed me that the towing would be free of charge. I went to Randall's body shop for a tow and the charges for just an officer calling in was $175, this was minus the diesel charge, the admin charge & the storage charge, I was charged well over $300 for a tow. Which was an extreme headache to begin with.After my car got towed, I was informed by my insurance that they would be okay with paying for it, they wanted a digital invoice so they could pay the owner. The owner would not accept this and decided to be as difficult as physically possible. He informed me that the tow company that was picking it up had to pay for it, which was through my insurance. My car was held by the owners negligence and I am sure accumulated another charge because the tow company couldn't pick it up that day and stayed a night. He was also extremely disrespectful to my wife that walked in to finish up some paper work, while I was on the phone in my vehicle.I ended up talking to my insurance agent and playing a big back and forth game between the owner of the company and my agent. It took well over an hour doing so, and completely wasting my time after I had scheduled my car to be estimated for the damages at another auto place, and wasn't able to get a rental until my car was estimated for damages. By far the worst experience I have had in my entire life with any business.

  Jennifer Gillespie
a year ago
Kevin Chidester is awesome!!! He rearranged his schedule to meet my needs in order to tow my car and did a masterful job in a difficult situation. I would highly recommend Randall s and Kevin

  Ricky
5 years ago
I've had nothing but good experiences at Randall's. I brought my vehicles here several times and they do quality work!They offer a towing service too! Tow operator is the best!I recommend giving them a call and see what they can do for you.

  Bruce Dunn
2 years ago
This shop is fantastic John worked with us and helped us get our car repaired, they did a fantastic job. Hopefully I won t need help again but if it happens I would not hesitate to take anything here or recommend Randall s to friends and family!

  Paul Whalen
a year ago
If you are looking to be ripped off, ignored and getting the runaround by professionals you have found the right place. Ask for John Brady he will put the stress in your life your missing. He is the best:)Service: Body & TrimService: Body & Trim

  b d
4 years ago
Love these guys! Great service and amazing work! I couldn t even tell my car had been damaged. The price was very affordable! I ll definitely use them again if anything happens.

  Gordon Clifford
2 years ago
Body repairs were completed quickly and look great. Worked well with my insurance, I really did not need to do much. Staff were friendly and helpful.

  Maddy Pugh
10 years ago
My car bumper got scratched up a few weeks ago. It has been a hassle trying to find a body repair shop that could get my car in immediately and fix it quickly. Randall's did both of those. I took it in for a bid Monday, dropped it off Tuesday morning, and picked it up Wednesday afternoon. Super quick and the car looks just like it did before.They also vacuumed the inside of my car. Thanks Randall's!

  JimBob D&RG
3 years ago
We are very pleased with the work Randalls did on our Escalade. They were honest, fair, and reasonable. Will use again in the future.Service: Body & TrimService: Body & Trim

  Nicole Nikki Sixx Harrington
2 years ago
I'm still waiting for an estimate to repair my 09 Auid A4 that was towed to this shop after a incadent this was well over a month ago but other than this they are super friendly and seem to be as honest as possible

  tom hart
a year ago
Had them repair the passenger side of my truck, the paint is peeling off the rear door. Would not recommend this shop.Service: Body & TrimService: Body & Trim

  Casey Davis
2 years ago
I have used there towing service. Kevin the driver is awesome and very professional

  Robert Rothenberg
2 years ago
Body repairs were excellent! Only issue was it taking 2 weeks when promised in one.

  Nathan Gardner
a year ago
Fast and really easy to work with. Would totally come back in the future

  Derek Damien Darcy
6 years ago
Honest up front pricing. Quality work. Plenty of parking

  Spencer TreBoogie Gorman
4 years ago
Kevin was very kind and professional

  Kevin Chidester
3 years ago
I work there

  David Lewis
6 years ago
The guys running this plce are nice.

  A Walker
3 years ago
Worst place ever extremely rude.

  Eric Hopkins
2 years ago
Judge for yourself.

  FRED B
5 years ago
Good service