Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Justin Sisson
2 weeks ago
Milton and his crew are simply outstanding! Fair pricing, honest work with thorough checks to ensure their work is satisfactory. I trust them wholeheartedly with any of my vehicles! If you re looking for a mechanic, you can feel at ease that you ve found Milton & crew!
David Drotar
a year ago
Dependable. I ve taken all 6 cars that my family owns here. They do good work. They tell you what is wrong ( what needs fixed now and what can hold off and for how long), there estimated costs have always been spot on, they do the work in the timeframe they give, the work is done right or it s corrected immediately. I will stick with Autograff for my auto mechanical needsServices: General repairs & maintenance, Auto engine diagnostic, Oil change
Paul Riley
3 weeks ago
If I could give zero stars, I would. I called to ask about a repair and followed up further about the parts that would be used and the person, I assume Milton from the other reviews, that I was speaking to was incredibly rude. I apologized for offending him (because I asked where his parts come from?) and that led him to hang up on me. I called back and he continued to berate me.They may do great work, but I ll never take any vehicle here and will tell everyone I know the same.
Isaiah Ramsey
2 months ago
I took my vehicle here to get the heat looked at. They diagnosed the problem the same day and told me they did not have anyone that could fix it but recommended another shop to go to that may be able to help. They also charged me nothing for this. I could not believe it. Great people over here at Autograffs.
Andres
4 months ago
I would give this place a zero star review if I could. Milton (the owner) is the most disrespectful and miserable person I have ever had the displeasure of having to meet. He was short and abrasive with every customer that came into the shop. Milton constantly rolled his eyes when being asked simple questions. A man had come in to pay for his son's mirror on his truck to be fixed and Milton yelled at him not understanding why he was there as the mirror was not fixed yet. The father had just come in to pay for the service and check on the status. I was getting a simple inspection on my car. I waited for the inspection, received the key when he was finished and asked if I needed to pay. He acted as if this was a dumb question and proceeded to call me dumb for even asking. I asked him if he was always this rude to his customers and he proudly said "yes" and I will get ruder real fast. I would advise no one to ever bring their vehicle here.
Madison Egeberg
7 months ago
I brought my car here from another shop because the quote they gave me for the repairs was much more affordable. Ultimately, they informed me that most of the work the other shop recommended I have done was completely unnecessary. I saved over $2000, and my car has been running great ever since. I am grateful to have found a trustworthy mechanic and would definitely return for any work needed in the future.
Gracie Hawkins
4 months ago
My partner has been taking his car here for a long time and has only had great things to say.I was unable to take my car here when needed, but when I needed advice, he took the time to answer my call and look into getting me an additional opinion.Kind and honest. Very much appreciate it!!
Joe
a year ago
This place is excellent with scheduling customer service and the actual work on your car. The front receptionist s are amazingly friendly. The work performed at the car was great the car was clean and ready for me to pick up. Probably one of the best shops in the area and by far cheaper than almost every other shop.
Justin Pratt
6 years ago
A friend recommended Autograff Motor Works to me when I asked him if he knows of a good, honest, straight forward mechanic. I can't remember all the work Autograff has done for me, but I have never been one bit disappointed in the work and service they have provided.
ed peterson
a year ago
The owner Milton and all of his people at Autograph are amazing. Highly skilled and highly honest. Their mechanics are top notch I have used his shop for 9 years now bringing in 10 cars total, and they have always treated me fairly. I remember one time when Milton told me that there was an issue with the car that could be fixed but it was not necessary, and there was no safety issue. He explained It really was not a problem and he said if it was him, he would not fix it. By doing that, he save me about 400 bucks. It s very rare to find mechanic shops that do that. This is the only mechanic shop that I will ever go to.Services: Transmission, Electrical repair, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Tire rotations, Vehicle Inspection, Auto A/C replacement, Transmission repair, Brakes, Vehicle safety inspection, Wiper blade installation, Auto maintenance, Oil change
Mike Edwards
10 months ago
TLDR: Trust Milton and Autograff will go above and beyond for an affordable price. This is the most honest mechanic I've ever worked with.We have taken our cars to Autograff for almost ten years now and I live (literally) next door to a competing mechanic. After learning some hard lessons, I drive the extra 10 minutes to Autograff every time.We heavily use our 2005 Honda Element for our business so it needs some TLC every now and then. We also use them for oil changes, tags, etc. They're often cheaper and faster than competing "convenience" oriented oil change business. No joke.Milton is the head honcho and is frequently found at the front desk. YOU CAN TRUST THIS MAN. Time and time again, he has saved me thousands of dollars after getting shady quotes from other mechanics. The rest of the staff are competent, warm and helpful.My wife was dropping off her car for some maintenance and was debating getting a new car or continue fixing her current one. She asked Milton for advice and he sat with her for over an hour going over good cars he barely sees and the bad ones he sees all the time. He really gave us sound guidance that really cemented our trust in this place.Milton is super helpful on advising which fixes NEED to happen and which ones are likely fine leaving alone for (specific) periods of time. He also has no issue referring out other businesses he trusts if the job or timeline is better for us elsewhere.I have had years of experience working with Milton and his team. They are beyond competent, affordable, kind and, most importantly for a mechanic, HONEST. If you're taking your car anywhere else, I can guarantee you're not getting the Autograff experience.Services: Electrical repair, Tires, General repairs & maintenance, Steering & suspension replacement, Auto engine diagnostic, Tire rotations, Engine repair, Vehicle Inspection, Wheel alignment, Brakes, Auto emissions testing, Auto brake replacement, Oil change
boyd evans
a day ago
It has been a while since the company has been over that far to help me. I am very impressed and grateful for them
Samantha Bentley
2 years ago
We have been bringing our cars to Autograff for years. They are professional, trustworthy and do a great job. They gave a beautiful new waiting room.Services: Electrical, Brakes, Battery, Oil changeServices: Electrical, Brakes, Battery, Oil change
Taylor
9 months ago
Moved from the Midwest and have always struggled to find an auto shop that I feel comfortable servicing my car at as well as trust the information and diagnostics provided by the technicians. The gals at the front desk are fantastic. I truly feel grateful to have found AutoGraff as it s first shop in my adult life that I feel can trust that my Toyota is in safe and reliable hands.
George Tsatsos
8 months ago
I've been bringing my Porsche and BMW to Autograff for 2 years now. Milton the manager & staff are alway GREAT. When they service my cars, they're alway very informative and always give me options. An example is that although the sevice book called for a spark plug change, they inspected them and let me know it could be done on my next visit-if I chose to.Prices are very fair ( much, much better than the dealer) and they've never tried to nickel and dime me ( tire pressure didn't match my inflator) and they checked and included in the auto evaluation.Highly recommended.
Marisa Firth
a year ago
I mean, 5 stars for the waiting area alone! So comfy and classy. Great ambience and very professional front desk people. Milton is very knowledgeable and kind. Got my car fixed and it was very close to their quote, which was a whopping $323 cheaper than another shop we almost went to. I trust their services and will be back again.Service: General repairs & maintenanceService: General repairs & maintenance
Naida K
10 months ago
Dependable, fair and efficient.I recommend coming here for any work you might need! They're honest and have fair prices. Their staff is great and always explain things in a way that makes it easy for me to understand (someone who doesnt know anything about cars).
Sam R
3 months ago
Both times we have been here the prices were fair and the work was done fast. We will continue to only take our cars here in the future.
kevin ortiz
10 months ago
They used to be very honest, but now i don't trust them anymore. 2 months ago I asked for a quote to replace the blend door actuator on my Ford fiesta. They quoted me $900. Well, I ended up having some time to fix it myself this week, bought the part for $10 and the right screwdriver for $4. I spent 1 hour, with a youtube video. So I repaired it for $14 and 1h of work. Someone who knows car would have done it in 15mins because it was that easy. I don't know where the math went wrong but unless they pay their mechanic $876 per 15mins of work, they were just trying to take advantage. Anyways, I wouldn't trust them anymore but still leaving 2 stars because they did honest work about 6 years ago.
Chris Wareham
5 months ago
Our job turned out to be very simple, but these guys were really, really good. Excellent value, would highly recommend them!
Kischel Nelson
a year ago
I ve been taking my cars here for a very long time and I really like this place. :) It has a great reputation for a good reason. They ve earned it. They do good work and if for some reason something doesn t seem right, they fix it.
Julia Foley
a year ago
My parents take their vehicle to Milt at Autograff and I have too for many years. We all still go there for our maintenance and repair work. I appreciate the professional and great quality work he and the other mechanics show! The staff is all friendly and the shop has a really nice lobby with comfortable seating and amenities like a place to charge your phone and drinks. I highly recommend them to friends and to anyone looking for a mechanic!
Jacob Smithers
10 months ago
Update below...Truly an honest mechanic can't go wrong with these guys they do it all cars motorcycles you name it! Family ran business with strong core valuesUpdate: 2 years ago when I wrote the original review they were great....allot has unfortunately changed. I found that they typically charge 33% more then others and honestly the quality has gone down hill :/Also don't trust your vehicle in the lot I've had my battery clipped out and then they charged me for it on top of that....
Chelsea Mattson
2 months ago
Great place to go for honest work. Will only take my cars to Autograff! Literally love Milton. The place is clean and easy to get to. Still stand by my statement. Will only take my cars to Autograff.
Tamra Christensen
2 years ago
A beyond amazing place to get your car maintained and repaired! The customer waiting area is warm and inviting, and the staff are top notch! Friendly, helpful, and knowledgeable! Maintenance and needed repairs are well explained and straightforward! Being a woman, I have felt apprehensive about suggested repairs for my vehicles in the past. But not anymore! Thank you Autograff Motor Works for being trustworthy and doing such a fabulous job!
Paige Brimley
4 years ago
Really excellent service, I was called multiple times a day with updates. The staff and Milton are very friendly and when explaining the issues with my car were not condescending at all (something I have experienced with mechanics before). My car needed an intake air fix and serpentine belt tensioner repair and I can't believe how much better it drives now. They were able to do on the spot registration and were very transparent about pricing, it did not cost one penny more than the original quote. Overall a really great experience, I highly recommend Autograff and will continue taking my car there.
Buddy Eyre
a year ago
I love Milton. He always has my back. My car isn't new and has had its fair share of issues. I know when I come here, I'm not going to get jerked around. Milton tells me what's wrong and what it'll cost. I always come back.
Sarah Geary
a year ago
I can't recommend Autograff Motor Works enough. They got me in last minute for an oil change and they were courteous and fast. I'll definitely be a loyal customer for a long time and be recommending others to go here!
Joshua Clay
4 years ago
Milton is old fashioned business. He is honest and will never push you into a decision. Pricing is not the dead cheapest but fair. The value of going to autograph is that you will get recommended exactly what your car needs and nothing more. I was recommended to go there by a family member (who was also recommended to by a friend) and have since serviced two vehicles there for over 2 years. Will definitely be back.
J MacD
4 years ago
I can't say enough good things about Milton and his crew. My wife and I have been bringing our cars here for 6 years and they always do a terrific job.My wife's older Audi got much love from these guys and Milton was always "bang on" with his diagnosis and his guys did good work.I brought two cars here today, and they did a thoroughly perfect job.