Young Subaru Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Roberta
a month ago
I recently called in and spoke with Mia about what was going on in my case.She was so knowledgeable and suggested your new tow truck services might just help us out. We are an older couple who needed help moving my deceased brother in laws Harley to our house. Being a Young customer allowed use to get that done "Easy Peasy". We had called around and could not find anyone to help with a truck order trailer. The tow truck services were outrageous, 185.00 plus 5.00 each mile. So I decided to call the one place I know with the smartest person I know. She listened and then she took immediate action in assisting me my case. In just a few minutes my worries were resolved. Today the tow truck showed up and delivered Eds brothers motorcycle to the driveway. It brought tears to his eyes. Thank you Young and to Mia for being one of the first real full service dealers in Northern Utah.

  Tara Carrillo
4 days ago
They were fast to get me in and communicated throughout the whole process. the shuttle driver was prompt and friendly would definitely recommend

  Buoyant honest
5 months ago
The agent got me all fired up of buying a car. I was there for 4 hours. I took a test drive. At the end of the visit, he came back and said, "We cannot approve you, I am very sorry. Come back and say Hi, when you can." I was very angry even though I didn't show it. The credit pull was unnecessary. I could have performed other things that would have been more productive than this visit. I was not a happy camper. This company or anyone else shouldn't be doing this to customers. This kind of attitude and action draws customers away so they have no desire to come back. Think about it!!!!! Poor service. Will this bring you happiness? I think not!!!!

  Baby Boomer Fitness
a month ago
Horrible service department!! Talked us into 60,000 mile service for like 700 bucks. Outback would barely run afterwards! Check engine light on in less than 2 blocks away! Back to dealer.. cracked a spark plug changing them I was told training a newby!! Get home and no battery tie down strap after battery was changed! Back to dealer. Forgot to install! Car surged at idle always afterwards. Dealership full of young guys barely out of high school. What a joke.. BAD JOKE!!!!! Perfect car...terrible service!!

  Wisdomatwork Whitesides
5 months ago
Seriously, the customer service and how they take care of people are hands down one of the best in the state. I've never seen better service from anyone else time after time. They are consistent, considerate, and really quite amazing for a business. Thank you for being my Go to place for car service.

  Tanner Sjoberg
a month ago
It was the best! He got my oil change done super fast and I got a cool video showing me everything about my car, super helpful!Service: Oil changeService: Oil change

  Sandra Morrison
9 months ago
Young Subaru is the best!! They always give great service. Fast, courteous, accurate, and complete. One and done. I always think I have a favorite tech, until the next visit and then I'm just as impressed by the service from the next representative. They are ALL the best.

  Troy Combs
9 months ago
My son has a 2012 Subaru Outback that needed the head gaskets replaced. This is a $4,000 repair because of the machining that needs to take place. Before the car went in it had a leak, but it was manageable. When we got the car back it was still leaking, but now at twice the volume. When we took it back in to look at the now larger leak, Subaru told us at that point that the repair wasn't under warranty because it was a branded title, which they did not happen to mention before the repair. If we would have known that we wouldn't have had Subaru do the repair because other shops would have stood by their work. After some talking to Parker, who was a great help, Subaru decided to take the car and look at it again. After 5 weeks of my son not having the car, Subaru returned it saying they had fixed the problem. By the time my son had got home he had lost a 1/4 of a quart of oil and the leak is worse than ever. The car is going in tomorrow to a reputable repair shop and we will never go to Young Service again nor will we ever buy a Subaru if you can't seem to repair them.Service: Engine repair

  Trevor Goff
a year ago
Cade was outstanding the whole time my vehicle was there for service! He made me feel very welcome and comfortable while I was there. He walked me around the guest area to show me exactly where everything was. He kept coming back in to keep me updated with my vehicle. I highly recommend him and I will be taking all my vehicles there from now on. Thank you Cade!

  Madison Leatham
a year ago
I take ALL my cars here for anything they need. Tanner Sjoberg is especially helpful. He s the best man to go to for any major work. He also always checks my alignment when I come in and makes sure that I drive out of there straight. Very impressed with the work he s done!

  Austyn Ferrin
a year ago
I took my truck in for a diagnostic and was well taken care of from the start. Kendall Holmes was very kind, professional, and had me in and out pretty quickly. Definitely recommend.Service: Vehicle safety inspectionService: Vehicle safety inspection

  Jayden Carrigan
a year ago
Cade was a great help, he made me feel comfortable with my whole experience. He walked me through the whole repair process and kept me informed the whole time. I wouldn't go to anyone else!Service: Auto engine diagnosticService: Auto engine diagnostic

  Marian Anglin
6 months ago
Came in for low tire pressure and they had me topped off and finished within a couple minutes. Always an awesome experience.

  Mason Ward
a year ago
The service advisor Gavin was great, he helped me to realize that there wasn't anything wrong with my car it just didn't have no gas in it!

  Matt Leatham
a year ago
I can't say enough good things about Tanner Sjoberg, he went above and beyond helping get our car's electrical seats working again! Tanner is very knowledgeable, polite, patient, and kind when dealing with stressful car repairs, not just with us, but with everyone I've seen him work with. Young Subaru is lucky to have a person like Tanner. Interactions at other car shop's and dealership's are not this nice!Service: Electrical

  Linda Slagowski-Williams
8 months ago
I rented a great wilderness edition Subaru. It was awesome, and great service to boot. Wait time was a bit too long, but otherwise a good experience.

  Caleb Redmond
a year ago
Gavin is an excellent service advisor and deserves a raise and bonus. Always positive and takes pride in his work ethic! He also drives a subaru, there's no better way to represent the lesbian culture of young subaru! Think Lesbian!

  Michel Ridgeway
8 months ago
We planned to use this company's Express Service this morning en route to Boise. The website said it was open but when we got there we discovered it was closed for Pioneer Days. Please update your website for closures and save time and trouble.

  Nicole Tonks
a year ago
The whole team was knowledgeable and super friendly. I worked with Kendall who well verse, friendly, and really professional. Would definitely go back.Service: Oil changeService: Oil change

  Codey Collier
2 months ago
They got me into a nice 2016Jeep Wrangler

  Cade Padilla
a year ago
I took my car in for some front end work, steering and suspension and some minor motor work and dealt with Cade G. He was very professional and very helpful in helping me understand the issues and repairs needed.Services: General repairs & maintenance, Steering & suspension replacement, Auto engine diagnostic, Engine repairServices: General repairs & maintenance, Steering & suspension replacement, Auto engine diagnostic, Engine repair

  Aryanna Roberts
a year ago
Gavin Caldwell was very nice and respectful towards me. He had helped me fix my car :)

  Will Rapier
a year ago
Gavin had a great attitude and walked me through the services they did on my car

  Ryker Steed
a year ago
I thought I had a flat tire and Gavin was really helpful and put air in my tire.Service: Oil changeService: Oil change

  Shelbee Carrigan
a year ago
Cade was so awesome to work with, he always goes the extra mile to make sure his customers are taken care of

  Robin Holmes
a year ago
Worked with Kendall and he was very helpful through out the entire service process.Service: Oil changeService: Oil change

  Rebecca Birchum
a month ago
Incredible service every time!

  Taylor Hughes
a year ago
Cade in service did a phenomenal job! The entire team is great to work with and very efficient.Services: Steering & suspension repair, Battery, Oil changeServices: Steering & suspension repair, Battery, Oil change

  benjamin bouwhuis
a year ago
Gavin is a homie he helped me put my lug nuts on the right way.

  Jaeden Hammon
a year ago
Gavin provided one of the best services for me he was awesome