Sulphur Springs Transmission

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Rick Manchester
3 months ago
This is my second transmission repair with two different trucks. The price is very fair and the work is top notch... only draw back is being a small shop the wait time can be long.

  Bill Thrash
7 years ago
Simply put -- these are some of the most trustworthy individuals I've met in auto repair. Not only did they give me a fair price to rebuild my transmission, but they provided me a warranty that covered it for 1 year and then honored it 11 months later when the transmission failed again.I truly appreciate the team here at Sulphur Springs autom

  b bumgarner
5 years ago
I took my 1991 GMC pick up to get the transmission rebuilt .When I git it back, it made a clicking noise and it shudder especially when I put it in reverse.When I told them, he said that it was the engine that was causing the problems. I took it to a automotive shop, it was not the engine.I let him know and he said that it was rebuilt correctly, that I need to drive it tell it wouldn't work anymore. He said to bring the truck in and they would check it out but would charge me again if they didn't find anything wrong .I didn't trust them so I took it to another shop.They said it was not rebuilt correctly . This is what they had to do , they had to put a Master o/h kit, torque converter, ATS, INPUT DRUM, REVERSE DRUM, PUMP STARTER TUBE, AU WAS DAMAGED.I WOULD NEVER DO ANY KIND OF BUSINESS WITH THIS COMPANY AGAIN . I am out of $1,366.12 with this company .

  Daniel Johnson
5 years ago
Worst place to get transmission work done! Paid $2500 to have the transmission in my 2011 impala a little of a year ago. After the warranty period (low warranty period of 6 mos) expired the transmission started leaking fluid at the oil pan due to loose bolts. Tightened the pan bolts then a few weeks later had a chattering sound. A few days later the torque converter bolts had fallen out. Had to fix the threads in the torque converter and put in new bolts. A few days later the transmission started slipping. Called the transmission shop to see if they would help with any of the costs and for them to fix it. Was told that it's out of the warranty period so all they could do was diagnose the issue and give me an estimate. Will never let them touch my car again. Transmission should last more than a year. Been told by other people that had theirs rebuilt by them that they gad the same issue. Don't take your vehicle here for repairs. Take it to a real transmission shop.

  Pedro Alonso Camacho
7 years ago
Person that answered the phone was rude when asked about a transmission problem. I asked if he knew what the problem was on my situation and I got a plain no and a quick hang up. If this is a transmission place they should know the issue.

  John Corbit
4 years ago
Excellent service and very professional if you need it fixed right go here

  Ricky Newman
2 years ago
Old Friends used to work for them. Great people, great work, honest.

  Leisa Shepard
3 years ago
Real nice people. But they couldn't help me

  Danny Dupree
2 years ago
I never made it up there.

  Justin Wood
4 years ago
I will go back when I have car trouble

  Stephen Mayfield
10 months ago
Great place

  Michael Sean O'Connor
2 years ago
Excellent customer service

  Mark Rhodes
6 years ago
Always excellent job

  Frankie Coats
2 years ago
Everything the way it should be.

  Cathy Powell
5 years ago
Honest folks.