Sewell BMW of the Permian Basin

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Victoria Hinojos
2 weeks ago
Great service my sales guy definitely knows what he s doing and was very patient with me as this was my first time ever in their dealership. Friendly and ver helpful staff they definitely pride themselves in what they do. I had a horrible experience that day with another dealership so they did everything in there power to make me happy .

  Darrin Carter
a month ago
Sewell BMW of the Permian Basin is definitely a 5 Star BMW Dealership without a doubt from my experience. I actually was contacted by Salesperson Johnny Rolston after I made contact through BMW ID ME. He contacted me by phone, listened to my desires concerning what type of vehicle I wanted to purchase for my wife, where I wanted to be on price after my trade in and lastly continued to follow up with me on what their dealership was able to do for me. Once I arrived at the dealership the next day, I was welcomed by every employee that I made contact with you even before I met Johnny which made me feel like a person instead of a number. After about 5 minutes, I met Johnny, he took me for a test drive in the two vehicles that I was interested in purchasing. I was able to make a sound decision after the test drive which Johnny and management worked with me to get to the finalized numbers on the vehicle. I was extremely happy with everyone professionalism at the dealership. Lastly, the finance portion with Roberto Ruiz went quite smoothly with no pressure tactics which any customer would definitely appreciate. My advice to anyone if you looking for a new or pre-owned BMW, don t hesitate to contact this dealership. I will personally recommend Sewell BMW of the Permian Basin to my family and friends.

  Anna Bozarth
2 days ago
This was the least stressful car buying experience I ve ever had. Tanner, our client advisor, was knowledgeable about every vehicle we asked to drive. There was not a sales pitch or any pressure. Then when we decided on a car, that was painless as well. Genesis took care of me in getting the MyBMW app loaded and working. She took time to teach me about the car and its functioning. Very pleasant experience.

  Shalea Plagens
a week ago
Tony, my client advisor with his professionalism, as well as knowledge helped ensure I purchased the best possible vehicle for myself. The experience after I purchased highlighted his passion not only for his job, but his true character of being genuine to his customers. To say he goes above and beyond is an understatement. Highly recommended giving him a call.

  Philip F
a month ago
This is the best dealership I have ever worked with and by a significant margin. It started with a phone call inquiring about a specific and well priced car. I called to get the service department so I could ask for the best salesperson (very effective tool) - but instead Johnny R answered and kindly asked if he could help me or would I like to speak with service. From there things just kept getting better. I was buying from over 1000miles away and Johnny was extremely punctual and helpful with managing a sale in this manner.I was able to fly in, complete the purchase and everything was managed quickly, as it was promised, and not one thing had been represented to me incorrectly. To go one step further, in some weird turn of events, they even called me when my car was parked in a spot that was having some unexpected work. The foreman called the dealership and they figured it out and called me. This kind of service makes a life long customer.I will be back, that s for sure.

  Tera Bluemer
3 weeks ago
Best car buying experience I have ever had. From start to finish every staff member treated us as if we were their top priority.

  O Armenta
6 months ago
I had an exceptional experience at this dealership. Justin was incredibly knowledgeable and attentive, helping me find the perfect car. The buying process was smooth and hassle-free. I highly recommend Justin to anyone in search of a new vehicle. 5 stars!

  Ashley Smith
a month ago
I have had two purchasing experiences with Sewell BMW. Both times, I was met with respect and professionalism. From their hospitality team to salesmen, to finance team everyone is always so friendly, helpful and patient. They are thorough and stay in excellent communication throughout the process. I appreciate the service provided with this team and hope to have a long standing relationship with this dealership for future purchases.

  Jacob Darbonne
6 months ago
Justin is absolutely the best salesman we have ever had the pleasure of working with. This is our 4th vehicle with him (Second BMW) and as usual. He took the most care of us, as he always does. It was an honor buying a car with him.

  Dana Gutierrez
6 days ago
Thank you BMW for making my dream car a reality! A special thank you to Benny Nunez for going above and beyond making me feel extremely special. This is definitely an experience I will never forget! BMW and Benny for the win

  Kevin Niles
4 days ago
The team at Sewell BMW worked hard on getting me the best deal on a Certified vehicle. I was in a bad spot on my trade and they worked on getting me into a new vehicle. Very professional environment and Finance was awesome.

  Allie Etier
3 months ago
So thankful for the Sewell BMW crew for helping me into my beautiful new car! This was by far our smoothest, most stress-free buying experience to date. Allen was so friendly and professional; a wonderfully kind salesman. We ll be back!

  jerry morales
5 days ago
Tony, our sales person, was very detailed and attenative from our first introduction to the delivery of our vehicle. The whole staff was impressive. Our vehicle was everything we asked and more. Thank you, BMW!

  Jorge Villa
6 months ago
Rene chavez should be managed by how he handles every obstacle that came up when we were buying this beautiful car! He made sure there was no stone left unturned and made sure we were always comfortable and knew everything about the car and payments and interest rates. Very intelligent young man! Made sure he got us in the perfect car with the perfect monthly payment never been so happy to buy a car. Definitely recommend going to him when buying a car! He even gave me a gift when we closed on it what a guy! He s definitely invited to the carne asada.

  Ederle Gonzalez
5 months ago
I wanted to take a moment to share my incredible experience at Sewell BMW Dealership and express my gratitude for the exceptional service I received from Tony and his team.From the moment we arrived, Tony was there to warmly greet us and guide us through the process. His honesty, genuineness, and friendly demeanor immediately made us feel comfortable and alleviated any anxieties we had. Tony patiently and thoroughly answered all of our questions, ensuring we were well-informed about our options.The finance process was handled by Roberto, who was just as friendly and meticulous. He diligently explained every detail, making sure we understood all aspects of the financing process. His expertise and professionalism were evident, assuring us that we were in good hands.Additionally, I must mention Genesis, who impressed us with her extensive knowledge of BMW and her willingness to assist us with the car's various settings. Her expertise made us confident in our decision and provided us with valuable information on the features and functionality of our new car.To our surprise, after everything went smoothly, Tony presented us with beautiful roses and wine, showing his thoughtfulness and kindness. It was an unexpected gesture that truly demonstrated the exceptional level of customer service we received.I highly recommend Tony at Sewell BMW Dealership to anyone in search of a car. His exceptional service, combined with the expertise and friendliness of the entire team, made our car-buying experience unforgettable. Thank you, Tony, Roberto, and Genesis, for making our visit to Sewell BMW Dealership truly outstanding.

  Alejandro Castro
2 days ago
Great Customer Service!!! Benny Nunez was very helpful and knowledgeable. His Management team are very friendly and very professional!! I was in and out within a couple of hours with a new vehicle.

  Scott Taylor
6 months ago
Purchased a new 2024 X6 M60i with Maria Palencia. Total professional, no pressure, great atmosphere, very friendly staff. These folks know their stuff. Great shopping and buying experience.

  Kaycee Butler
6 months ago
Justin Bert sold me my beautiful blue 540 BMW. His knowledge of the vehicle is out-standing and his service is marvelous. He found just the right car for me and went above & beyond to get it here from Atlanta.

  Karina Favela
4 months ago
I had an amazing experience finding my dream car with the help of Adrian Galindo. He assisted me in getting a beautiful and elegant BMW that perfectly suited my needs. The staff at the dealership were incredibly friendly and attentive, and they made sure to understand exactly what I was looking for. I am now thoroughly enjoying my new car! I would like to thank everyone for their great help.

  Treena Foster
3 months ago
Wow, I have never had such a great experience when buying a new car from the time we walked on the car lot to the time we walked off. The salesman was very informative and listened to what we were looking for and was never pushy or pressured us. The financial side was equally as pleasant. Give Sewell BMW Midland a look you won t be disappointed.

  laura smith
3 days ago
Lio, Allen and the whole Sewell team went above and beyond in helping us surprise our daughter with a new car for graduation. Truly a magical day!!

  Xan Hobbs
9 months ago
From start to finish, Tony Davis was an outstanding salesman. I highly recommend him. His team including Leo and Steven were top notch, so helpful and accommodating. I was only looking and yet this was a deal we just couldn t pass up and they made happen!

  Katie Mata
3 weeks ago
BMW was fantastic. Tanner took the time to take us on an informative test drive before putting us behind the wheel. Thank you for the excellent experience and providing us with options!

  Walter Allen
5 months ago
Absolutely one of the best experiences when purchasing my 750i. I purchased sight unseen and Allen and Benny walk me through the process without any fault. They made my purchase feel as though I was there in person. All the questions I had, never seemed to be a bother for them. Even late in the evening.

  Spencer Dueck
a month ago
Second car I ve bought here. Roberto is the best. I m a big car guy and I normally know more about the car I m looking at than the salesperson. Not the case here, super knowledgeable staff that make you feel like a VIP thru the whole process.

  Vincent Pham
3 months ago
I enjoyed my first bmw buying experience here at Sewell BMW of the Permian Basin. Tanner was exceptional in everything he did. He even went out of his way to meet me at the halfway point to deliver the vehicle to me (I m from Houston)! Would definitely recommend to anyone. You can t go wrong with Sewell!

  Raul Hernandez
2 months ago
The environment is very friendly, and the customer service is excellent. It didn't take much time. The staff was incredibly helpful and attentive to my needs, going above and beyond to ensure that I had a pleasant experience. Overall, I was thoroughly impressed with the level of service and attention to detail.

  Timothy Rios
10 months ago
Maria was extremely helpful throughout the entire process. She made sure that I was taken care of from the time I arrived to the time I drove off in my brand-new 430i Gran Coupe. The entire team at BMW Permian Basin has always treated me with grade A professionalism and courteousness. It s always a pleasure walking into their place of business. Thank you!

  Alison Urias
5 months ago
Went and bought my very first car with Tanner and Benny and they were both AMAZING! They helped me find the car of my dreams and made the process so easy and enjoyable! Everyone else was so nice as well! Make sure to check them out!

  Mikal Crowder
a week ago
Good car buying experience. Lionel was honest and helpful in our interactions. Would recommend.