Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kelli Parker
4 months ago
This was my first time using LNR Automotive Repair. Jerry is amazing, very friendly! He was able to work me into his busy schedule right away and get my vehicle fixed up. He s honest and his prices are fair. Top notch service! Highly recommend!
Me�sha
4 months ago
It is already difficult as a young woman having to navigate mechanics hoping that one of them will have enough integrity to be fair and honest and not take advantage of someone with little knowledge of cars and the likes. But no. I took my car here and after a week of tests , I m assuming ,my car was diagnosed. I chose not to get it serviced because the estimate was far out of my budget. That is not the issue. The issue is that the owner communicated to me that , without my consent, they replaced a couple of parts which where ironically already replaced 6 months prior to my visit. Also said I had a leak somewhere that I wasn t aware of , but claimed to fix that as well. As an auto body shop, you are to contact a customer and ask whether or not working on their vehicle is okay. You do not decide to fix anything and create a makeshift bill . I came solely for a diagnosis and nothing more. I was quoted basically $300 and nothing on my car was fixed. I asked the owner why $300 and he continued to suggest that it was because hey we had to move things around under your hood so when we do extra work the price goes up . This is not true. My car has been serviced several times before and any shop charges you for a diagnostic test regardless and asks you if you choose to go through with fixes. After my questioning he decided we could settle at $157 even though he told me 3 minutes prior that a diagnostic is $125 . Eventually we settled on $125 which is the honest price . I was originally charged 2.5 times the actual price. That is insane. That is not okay with me. I will take my business elsewhere. I m also aware the owner reads these reviews and I hope for the sake of your business that you try not to make some extra change on someone the dirty way.
Zanna Clower
a year ago
Jerry is great & my car runs better than it ever has! He is very knowledgeable, friendly and honest. He got my vehicle back to me in a timely manner. I will be taking all my vehicles to him from now on.
Tiffany Perhot
8 months ago
Jerry saved me today getting me in quick & fixed up! Worked with me on prices also which I needed more than anything right now! Will definitely be using him for now on. All the guys here seem like good pleasant people.
Luna Raeh Graves
a year ago
LNR automotive is great. AMAZING customer service, got my car fixed fast, very accommodating and didn't break the bank. Super grateful I chose this place.Thank you so much and I totally reccomend LNR for all your automotive needs.
Darryl Sanders
a year ago
I LOVE this place their Honest and Friendly I went there to get my brakes pads replaced the owner Jerry is a God fearing man they told me i didn't need brakes which saved me alot of money,most shops wouldn't have told me that they would have replaced them anyway just to make make money,but not LNR. I recommend this shop .Services: Electrical, Brakes, Auto brake replacement, Oil changeServices: Electrical, Brakes, Auto brake replacement, Oil change
Willy Singleton
5 years ago
These guys are excellent people. They repaired my wife's Honda Odyssey in short time and at a great price. Very friendly, honest, and they back up their work. It is getting harder to find good honest mechanics but you can rely on LNR. Thanks
Chris Wisbey
a year ago
Most outstanding car repair service I ve ever experienced! I broke down in Longview on a tight schedule and Jerry made fixing my car priority and I got me back in the road in just a couple hours! Jerry and his mechanics are saints!Service: Electrical repairService: Electrical repair
Donna Ellington
3 months ago
Goes above and beyond all around great gut fair prices to
Yotarsha Jamison
3 years ago
I suggested this business to my daughter after reading the reviews. After speaking with Jerry, I was optimistic my daughter's vehicle would be taken care of. They have had it for over a month!! We call to follow-up and are told Jerry is at the bank, busy,etc and will return the call. I'm fed up and want my daughter to just pay for any services already completed,but am in fear of them racking up on storage charges which is no fault of hers. I go by the shop every day and her vehicle has not moved nor has contact been made to her regarding service. I have documentation of my calls to follow-up and the response given including 1 return call. I feel this is poor customer service and a misrepresentation of the time he gave her regarding servicing her vehicle. I will not be recommending this automotive shop to anyone.
Christopher Marchand
9 months ago
Best people around , honest and very informative . They have both my company s work trucks and cars.
Gerry Salas
6 years ago
I ve gotten both my vehicles serviced here, and they are hands down the best quality and priced shop in Longview! Jerry is a very honest man! I took my wife s car in to get the A/C fixed, and with the initial diagnosis, I needed to replace the compressor. After removing the compressor, he discovered a faulty wire and called me and told me that I didn t need the compressor after all!! Which saved me HUNDREDS! Any other place wouldn t have been so honest. Like I said, BEST in Longview.
Mary Satcherwhite
4 years ago
LNR Automotive is an upstanding place for your Automotive needs. The Owner of the shop is Jerry and he is a just guy, and he's going to do everything he can to get the best for you. And his Wife and Family helps him also, so it's a Family Affair. But I went to his shop and they were about to close. And without any hesitation he fit me in. And I want to Thank the LNR Automotive for Their Outstanding Job and Customer Service. Thanks for Reading
isle of belisle
11 months ago
Had work done here a few times now and it's always top notch 5 stars all the way will definitely use againServices: Auto water leak repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Air conditioningServices: Auto water leak repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Air conditioning
James Jungers
6 years ago
The shop gets you in and out quickly at a very reasonable price. They have worked on both my 2007 Camry ( cvt axles and brakes) also 1966 Ford truck (engine rebuild).
Jack Kinney
6 years ago
Best mechanics around. Honest and real. You can absolutely trust them to treat you right and not take advantage of you like everyone fears people do. These guys are real Christians and actually live it. If you need help they're the ones to trust.
cris rodriguez
a year ago
called was asked to bring in early wednesday morning called given the true cost of repair got it back that evening excellent service owner super nice man!!Service: Air conditioningService: Air conditioning
John VanHoek
2 years ago
Well organized facilities with knowledgeable, professional, and friendly staff. They will do whatever they can to get the job done right the first time and get you back on the road.
Kenny Burns
6 years ago
This is a very good auto repair center. The owner give great detail in the repair of your car and doing it right. Is one of the best places in town.
David Dunaway
5 years ago
These are great people who do an awesome job. Life is just better when you find a mechanic you can trust.
Bobby Anderson
2 years ago
Jerry is a credit to automotive repair..dropped off truck and had it done by end of work day...everything working well...thanks
Texas Boy
5 years ago
Great guy, had me in and out quickly, great service at a reasonable price. Thanks Jerry
clifford mills
3 years ago
Customer Service and excellent mechanic work. Parts pricing a lil high!!
Thomas B
6 years ago
Excellent service, quick repairs, and fair prices....Couldn't ask for more.
Daniel Sellers
3 years ago
Awesome people and service. Reasonable prices. Definitely recommend
Christionna Odom
3 years ago
Good enough price, but he is often pretty busy.
Sharon Lakey
6 years ago
Jerry is a great mechanic and full of wonderful advice!
roy anderson
4 years ago
Fast and very professional. These guys know what they re doing!
Roger Brigmon
a year ago
Awesome Job Great pricesServices: Steering & suspension repair, Steering & suspension replacementServices: Steering & suspension repair, Steering & suspension replacement
edna j phelps
2 years ago
Great service, clean and reasonable