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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jay
2 years ago
Matt and his crew are second to none. My wife and I have been using their services for the last 5 years. They can tackle almost any job you have. From basic maintenance, to installing lift kits, wheel / tire combos, etc.Prices are always fair and service is quick and backed up every time.I had all of my gaskets on my old truck replaced, due to consistent oil leaks, and my oil pan / gasket, too. As I was pulling it off the lot, we noticed a little bit of oil was underneath the truck.I left my truck at the shop, as it was EOB that day. I was promised the leak would be found and fixed by EOB the next day. Matt called me at 10 p.m, to let me know they had fixed the problem and it would be ready first thing in the morning. I was in awe, because Matt and his mechanic stayed late into the night, in order to figure out where the oil had come from. The issue was fixed and I never had another issue with it. That is customer dedication that most places can't and won't match. Incredible owner + incredible staff = incredible service. Wish I could add more stars for this place!
Logan Sullivan
a year ago
Great place and great people if you want tires or anything at a good price this is the place love the respect they have for there customers!!!
Ron Short
4 months ago
Great service and the most honest dudes. Great prices on new and used tires as well. I don t go anywhere else.
Donald Spruiell
5 months ago
Amazing customer service. Had a low tire thought needed flat repair he found the screw in my tire took it out and there was no leak. Aired up my tire checked the other 3 no charge and sent me on my way.
Rocky Valadez
2 months ago
I have been to 3 tire shops after installing my brand near tires at this place and the last tire shop I went to had to take the tire off the rim because it had water in the tire I would not recommend this place to anyone PLEASE DONT GO HERE
Patrick Walker
9 months ago
For 7yrs I have always come here to have them work on my Jeep since day one all the back in 2016..they're reliable and will go the extra mile to make sure you leave satisfied. If you're looking for great service at dependable prices and a staff that won't overcharge you, then come here to A-1. They will not disappoint you!
Micah Sessom
7 months ago
Fast and friendly service with a price that won t break your wallet. Recommend 10 out of 10! Definitely won t take my business anywhere else.
Becky PInkston
8 months ago
These guys are awesome. I've had two tire plugs done recently and they have been very polite and prompt.
David silverboon Carlson
2 years ago
I have always loved these guys. Nice guys that care about your vehicles and you the most important, the customer. Awesome quality service on any virtual repair your vehicle needs. Very knowledgable and the price is spot on.
Valerie Townsend
5 years ago
Matt Sullivan and his staff at A-1 Tire and Auto Center are wonderful! The customer service is above and beyond. We took my Yukon to Matt to see what service it might need. He was 100% honest and I was completely impressed with their service and recommendations. You don t find this personal service and trust much any more. Thank you! I absolutely recommend this store for all of your auto needs.
Jerry Jean -
4 years ago
I cannot say enough how great A-1 Tires is. They fixed issues I had which was from large competitor who could not get my tires on my car balanced. A-1 has my car riding like a dream. Going down the road is so smooth and no more vibration which I had been experiencing for a while. The staff is customer focused wanting to meet your needs and expectations. They even dropped me off at one of my businesses while they worked on my car. No one else does that. So next time you need front end alignment, tires balanced , oil changed or even a new tire and rim make sure you by and let them take care of you. You will be glad you did. I rate them the max 5 Stars. Thanks A-1, again Great job
Seth Whiteley
4 years ago
They are the most honest and genuine shop you can take your car to in Longview. Educated me on what was going on and showed me the old parts that they took out and why they had to be replaced before it caused further damage. Great people to have work on your car!
Arthur Harris
4 years ago
Matt operates the most courteous, efficient, competitively priced and expeditious tire and auto service center in East Texas. The shop is maticulously clean and well staffed. The tires are new manufactured and never pulled from an out of date stock from Dallas. I ve dealt with this location for over 30 years and never been disappointed. Update, Matt now has the latest state of the art Hawkeye alignment equipment. Don t waste your time and money at expensive dealerships. Call Matt to see if he can handle it first. He s a certified auto mechanic.
Julie Rash
7 years ago
These guys are great! They have helped me out so much in the past year. They are easy to work with and talk to. IF Y'ALL NEED SOME WORK DONE ON YOU VEHICLE GO SEE THEM! To me they need more than 5 stars!
Sheila Cubine
3 years ago
Love this business. Courteous and professional. Never get charged for something I don t need and they help me keep track of the service my vehicle needs.
Christian S
8 years ago
Always have had the best experience here for years. Literally never a bad one. They know much more about tires than discount tire i can guarantee that. I bought tires at discount because of the multiple locations but when i webt to adler for a rotation and told him about some shaking he did a balance but said the tire sidewall they had suggested was the wrong one for my car. Turns out he was right. This is just one example of how good he is.
Russell Stewart
5 years ago
When I saw how clean and organized they keep their shop, I knew these folks care about doing an honest, good job! I won't go anywhere else from now on! Great people!!!
Tricha Gruppi
6 years ago
We wouldn t buy tires from anyone else. Matt is always knowledgeable and helpful . He takes care of all our tire needs. We like to buy local, and support Longview s small businesses.
Donna Payne
5 years ago
Quick, easy, friendly service and a fair price. Wish I'd discovered this place long ago. They've just earned themselves another satisfied customer.
Dr Jim Doster
11 months ago
Excellent service, courteous staff - great value.
Lori E.
3 years ago
Prompt. Professional. Courteous. What more could you ask for? Oh. Fair pricing. They got that, too. If I could give them more than 5 stars, I would.
Robert Boyd
4 years ago
I work at a great business and have a great boss man this work place is wonderful the staff is nice and well kept up the shop is clean and i will never go to any other place Matthew Sullivan and Rick hitt are the two best bosses to work for if you need any work done to your car bring it to a 1 tire and auto center th3y will treat you very well
Kevin Brown
3 years ago
You need good work on your ride talk to Joker up there the man really knows what he is doing and will no doubt do a professional job the staff is all great and knowledgeable i tell everyone to go there they are the best
DBJ
6 years ago
Do not go here! Worst customer service.. Yelled at me for questioning why they couldn't mount my tire.. This is a tire shop but they are obviously not trained to put tires on rims... Asked about mounting some 18" rims that even Wal-Mart can do.. But they couldn't.. Don't own a tire shop if you can't mount a tire.
Jasmine Jackson
4 years ago
My family has brought our cars here numerous times. Great service every time! I wouldn't take my car anywhere else.
Grace mason
3 years ago
I think this is the number one spot for all your auto service, people are very nice and help you with ever you need, great job A - 1!!
Albert baker
5 years ago
I had a tire repaired they fixed it showed me the problem they were very professional and quick the process was done less than 20 minutes very good I recommend them to anyone who needs a tire fixed.
J B
5 years ago
Great place. Got tires there for work truck. People are honest and good prices are competitive . great place to deal with
Joe Middaugh
5 years ago
Great service even gave me a ride to and from my house while they worked on my vehicle
Charlotte lucas
5 years ago
Excellent service. Traded with Matt for 7 years; wouldn't go anywhere else. Honest and fair.