Wrench Works
4.5 (42)
328 Pan American Dr, Livingston, TX 77351
(936) 520-9187
Claimed
Accessibility
- Wheelchair accessible entrance
Introduction
Wrench Works is a highly recommended auto repair shop in Livingston, TX, known for its honesty, reliability, and knowledge in providing a variety of services. With a focus on customer satisfaction and quality work, Wrench Works has built a reputation for being a trusted mechanic in the area.
Services offered: Auto engine diagnostic, Auto engine tuning, Engine repair, Auto brake replacement, Air conditioning, Battery, Steering & suspension repair, Brakes, Auto A/C recharge, A/C installation & repair.
Wrench Works Reviews Summary
Pros
- Honest, reliable, and knowledgeable mechanics
- Ability to diagnose and resolve complex issues
- Great customer service and willingness to go above and beyond
Cons
- Some customers experienced issues with overcharging and upselling
- Delays in service completion and misdiagnosis reported in a few cases
Suggestion
Ensure transparent pricing and communication with customers to avoid misunderstandings and build trust.
Positive Words
honest, reliable, knowledgeable, friendly, helpful, recommended, great service, trustworthy, highly recommend
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jessica A
a week ago
Best mechanic! I live in Cypress but still come out to Livingston for mechanic services. He's honest, reliable, and knowledgeable.
Mike Andjelic
a month ago
1988 Suburban - Heavy vibration after suspension service at a local tire / alignment shop. They couldn't figure it out. Took the vehicle to Wrench Works and they figured out the issue, resolved it for a reasonable price. Great people, friendly and honest. The Wrench Works Team rocks. Thank you!!!!!Public Service announcement:If you see a negative review for any business, take the time to review the business owners response. In addition, check what other reviews the 'negative reviewer' has left for other businesses. If all they are leaving is negative reviews.. well .. 'Where there is smoke... there is fire'.
James Isaacks
4 months ago
Not a diesel mechanic, Jack is very dishonest but a smooth talker of which will cost you extra $$$$$$$. If he works on something of yours he will find something else wrong and get in your pocket again. I started with a $1200 quote and then it went to $2,423.00 then wanted another $900 to fix what he failed to do in the $2,423 bill. Stay away from this business. He said he marks up the parts by 45% so he can give you a warranty so therefore your paying for the warranty.
Linda Alger
4 months ago
He came to my home and install a battery and I don't know what I would have done if he hadn't. Wonderful service and great worker highly recommend him for any of your needs I plan on using him again soon. Thank you! Thank you! so very much. It's hard to find people that you trust and I definitely trust him. I'm a senior and it is so wonderful to have someone that doesn't take Advantage of a person. He will always be my person I go to.11-16-2023This is the second time I've had to use him I want use anyone else.Well once again my vehicle broke down and if it wasn't for Jack I don't know what I would do he came and fixed my vehicle quickly and very nicely he will always be the person that I can recommend and use. This time it was an alternator he worked late to make sure I had my vehicle running. He noticed the rattles that I didn't even know I had and told me what it was and I could fix it at a later date I really appreciate this person he is wonderful to deal with. He's a very honest person and I really trust him and that's hard to say these days Being a senior there are people out there who do take advantage of you but not Jack so thank you So much.
Matt Zimmerman
4 months ago
I dropped my 2016 Ford Edge off to get diagnosed. They diagnosed the issue and had it fixed within 24 hours. I work in Katy so the lady there went and picked my kid up from work on her break and brought her back to the shop to pay and pick up car. Highly recommend Wrench Works and any issues with a vehicle in the future, I know where I'll be going! Thank you guys very much
Joey Harper
3 months ago
Jack and his guys got my Suburban back right after allowing a mobile mechanic to adjust my valves.Will definitely send anyone I met here with vehicle problems to these guys.You guys are greatly appreciated!Thank you!
Lizzy Arnold
4 months ago
My sister brought her vehicle to them, we drove it it, it had codes for timing and a misfire. He called and said he tried fixing the timing and now we need a new engine, but he's not gonna charge us for the timing job he did, it took 2 months to get our car back and it still had a misfire. It made it to Starbucks from his parking lot and the alternator he put on the engine (unnecessarily since we had just replaced that not even 1 week before it went to the shop) died and stranded us at starbucks, we fixed it so not to have to deal with them again. Then (fast forward 1 month) while she was taking her daughter to karate on her way home it just completely died. Upon inspection we found the wiring harness plugged into the pcm that wraps around the back of the engine to the transmission wasn't fasted to the fire wall like its supposed to be he left it sitting on the exhaust manifold and its melted almost in half. He then had attitude and charged us to the tow. Diagnosed it as a started problem instead. So we fixed the starter (actually right there) and called him back out, he then jumped the starter off and sent us on our way refusing to actually fix the problem. Our vehicle is now at RODS and Wrenches and not only was (now fixed) the problem in the wiring harnesses he failed to secure and he didn't bolt down coil packs and there are sensors left unplugged. He rushed this job and did not give any care. Also the woman Sheryl at the counter is his Wife so no matter how much misinformation she gives or how much unnecessary rudeness she treats customers with is just going to be swept under the table.PS. The bumper is in no way even able to damage or move the working harness in question and it speaks loads to his knowledge that he would even say that a missing bumper caused the wiring damage. It also has nothing to do with all the things he neglected to connect to its rightful place.
Sandra Casey
4 months ago
My truck broke down They had it picked up and diagnosed by the next day. Saved me a ton of money over what the mobile guy i called first said was wrong. Best mechanic shop in town Jack and his crew is the best
Cheryl Stroble
5 months ago
Great people very nice easy to deal with. Took my 06 turase in there the owner explained everything that was wrong with my car. They had my car fixed up in no time and they price wasn't over priced
Valerie Veach
a week ago
Excellent job done on our diesel, fast, friendly, explained everything. Would highly recommend.
Mike Roberts
4 months ago
I brought my Acura TL type s to them with transmission problems and asked them to replace the timing belt and water pump. They overtightened the timing belt tensioner and it broke. They took responsibility for this and said they would put in another engine at no charge, well 4 months 3 engines, and 2 transmissions later I finally had a working car. After the 2nd engine was determined to be bad they came back and said my original engine was bad to begin with and would not release my car until I paid an additional $1200. Since then my car has been leaking oil, the tpms is not working and they sheared a bolt off inside one of my engine mounts, whenever it rains I get a warning saying check starting system that I never had before I'm assuming due to exposed wiring somewhere. My car will never be the same. I am afraid what I will find next. I do not recommend this place to anyone for even an oil change, they are sub standard mechanics and shady.
Audrey Bailey
10 months ago
Was traveling by and started having car problems. Pulled into the driveway because I seen 2 gentlemen outside driving a vehicle into the garage. One gentleman came up to me and asked if he could help me with anything. I explained to him I was traveling and my car starting acting weird. Without any hesitation he started helping me out. He did mention somewhere in the conversation that they was closed that day but he still continued to help. He could have just turned me around. I just want everyone to know how big his heart is. He could have just left it at he was closed. I was 2 hours away from home and 1 hour to my destination. That day was my first time ever breaking down on a trip. He made it look so easy and also kept me calm. Thanks to him and his generosity I made it back home safe. Great guy. Makes me want to drive the 2 hours just to get him to work on my car.
Heather and Bric Langford
a year ago
We were traveling through when we started having engine issues. Jack was able to get us right in. He was able to figure out the problem right away. Both staff members were incredibly helpful. We were there for a couple of hours and the lady even took my wife and two young boys around back to throw sticks in the creek. They got us fixed up and sent on our way! I highly recommend this business.Service: Auto engine diagnostic
Victor Earnest
a week ago
ABSOLUTELY,, THE BEST DEAL GOING IN LIVINGSTON TEXAS,,FOR MECHANICAL WORK,, BAR NON,,, VBE. !!!
Spencer Carter
9 months ago
Amazing staff, super knowledgeable, and friendly. I broke down and 1000 miles away from home and they were willing to help me on any way possible. They fed me and offered to give me a ride to wherever I needed to go. Highly recommend!!
Debbie Taylor
4 months ago
Nice people. They do great work, go above and beyond to satisfy their customers. Would recomend to others
Allen Perry
2 years ago
Jack recently worked on 3 of my vehicles and I have known him for years. You will get HONEST information and no scam from this young man. I highly recommend him to anyone that needs work on their vehicles. He even repaired an older Nissan pickup for me that no one else has been able to diagnose the issue after I spent thousands of dollars on rebuilding and replacing almost everything including the motor! Call him because he will give you fair prices and great work !
Trish Turner
a year ago
We're new to this area and had went to an auto repair shop before coming here. They couldn't fix our truck so we took it here and jack fixed it right off the bat. He has my Mercedes Benz now fixing it that most people didn't want to work on. They r honest people. I would recommend them to anyone..thank y'all for fixing my vehicles you have a customer for lifeServices: Auto engine diagnostic, Auto engine tuning, Engine repair, Auto brake replacement
Hunter Stephenson
a year ago
I got my brakes and air conditioning done almost a month back, well I came back from the store the other day, pulled into the driveway, my tire fell off because someone forgot to tighten the lugnuts.
Shannon Landry - Gergen
2 years ago
Found this listing on google. Called Jack up and he was so pleasant to speak with, ready to help get the car to his shop. He drove over to our house to look at the car, jumped it, and followed behind my husband to make sure it made it to his shop. Called us back the same day to give us an assessment. The initial problem was the battery, but we also had him quote the ac compressor. Prices were very reasonable and fair. We will definitely bring our vehicles back if we have anymore issues.Services: Air conditioning, Battery
Joey Harper
3 months ago
Great service and price for the quality of work. Highly recommended!
Damien Vex
a year ago
Excellent service, friendly folks, knowledgeable. In an hr Jack had my ac checked for leaks, replaced a part and charged the system. Not a bad price either! Will definitely go back for other work!Services: Auto A/C recharge, A/C installation & repairServices: Auto A/C recharge, A/C installation & repair
Steve Shackelford
9 months ago
Moved from Colorado to new Caney had some business at Mac Daddy s firearms I asked him for a recommendation for a good fair mechanic he recommended your shop when I need a mechanicI will come see you!Thank you
Ann Stanley
2 years ago
Jack is awesome. He is very honest and very reasonable on his price. He also has financing available. That really helped me out. I will use him as my mechanic from now on.Services: Steering & suspension repair, BrakesServices: Steering & suspension repair, Brakes
Jessie Lee
2 years ago
I called and got to bring my car in right away. He quoted me and was able to have it done and ready within an hour or so. Very friendly professional services. Will be taking other vehicles to him.Service: Auto maintenanceService: Auto maintenance
Gerri
2 years ago
I bought this car not realizing the kid who owned it before me had torn up the transmission.If when I went to him he was able to tell me what was wrong with it really fast and was able to help me so I had transportation for my kids and myself.
Barney Anselment
a year ago
I have to apologize for a bad review, although the lady on the phone was dry and unhelpful. The owner returned my call and was very polite and helpful.
Cheryl
5 months ago
Love there work they do
Sue Greathouse
a year ago
What are the chances of your tire coming off right in your driveway? Sounds shady to me.
Srelko 888
2 years ago
Fast n friendly service!! Will come back and will recommend place to others!!Service: Engine repairService: Engine repair