Patriot Service Department
4.3 (72)
4600 E Central Texas Expy, Killeen, TX 76543
(254) 690-7000
patriotcars.com
Claimed
From the business
- Identifies as veteran-owned
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kim Cabrera
3 weeks ago
Recently someone hit my car from behind and I took it to the Patriot Collision Center to get it fixed. They did an outstanding job repairing my car. Their service is always top notch. I am a satisfied customer.
Bruce Revennaugh
2 months ago
Like the service department. Competent, friendly, glad I bought my new car there.
Richard Tromblay
3 months ago
Great experience this time. Love the new Quick lube location. Excellent customer service
Rodgereka Adams
a year ago
I m not sure if they have an actual customer service aspect but the people here are one of three things racist, rude or lack the ability to communicate. First off they placed a person in front of two waiting cars who were there for at least 10 mins. Yes it was two AA and the person they placed ahead was not. Then after standing in their waiting area room for 5 more minutes I was not acknowledge but one of them Kevin asked me to move over so he could get to a switch to turn something off. Go somewhere else. Apparently the manager chuck also only works for himself so nobody else can receive a complaint when he s unavailable. Patriot needs to invest in an actual service department if that is true.Also I personally spoke to the woman who skipped us and she did not have an appointment. She was just the only one to get acknowledged.
David McBride
2 years ago
The Customer Service is Awesome ..... Thanks as Always...... The best Place for your oil change and tire rotation ....
colleen johnson
2 years ago
I have been a very happy customer over the years at this dealership getting my warranty and non warranty service. However, my last visit a few weeks ago for a warranty repair on my new car the tech put a gouge which appeared maybe a screwdriver was used to take the airbag cover off and also left grease all over my interior roof which I was able to clean off with effort. I sent an email notifying them of what happened. With no return response.
John Paul Des
a year ago
The guys in there are amazing! Hard working best crew that works together as a crew! But . There working in a sweat shop! And customers have practically no place to wait except right along with them; sweating! The fridge stinks cuz it don t work, cuz I asked. They got a personal cooler the pay for the ice and drinks out their own pocket!! These 4 guys need a raise!! Surprise OSHA hasn t been notified!Services: Air & cabin filter replacement, Oil change
Tonya Chronicallyillsoldier
4 years ago
Fast service. It's about $5 cheaper than taking it to Patriot GMC regular service center even though they drop off the cars to the quick lube for oil changes anyway! The staff is friendly and do a fast job. I like how it's always under 30 minutes.
Jimmy Noland
5 years ago
I can't believe the excellent service and professionalism that Daniel andhis great team provide. You guys have always been there for me, and alway's come through during my worst times. I highly recommend this company to everyone.Thanks to Daniel and the team!Jimmy Noland Owner Clean Touch Carpet Services
Johnathan J
7 months ago
Got my oil changed quick and easy, Tech Ed was a great help
Larry Whitley
a year ago
Great staff! From Sales to Service, they all go out or their way to make sure the customer is part of their family!
Eugene Ruiz
2 years ago
Great, fast and friendly service! Professional staff and clean waiting area. Definitely will continue to get service done here.
Al Plain
3 years ago
Always neat , tighty and clutter free. Excellent price. Excellent selection of oil . Trusty Tire rotations. Professional staff. Efficient process.
E J
3 years ago
What a fabulous place! Wonderful people! The best oil prices I have ever seen! I am from out of town and the Mobile One prices was amazing!! Nicest people!!Service: Oil changeService: Oil change
ralph samuel
3 years ago
Friendly excellent service. All the staff to include Daniel and Andre (service dept) were professional and expedient!
randy ordonez
2 years ago
Patriot Creek lube they were fast courteous did a good job we'll go back to them again
Rajaram Gautam
5 years ago
Best Place for Car Inspection. Work is done with sense of urgency. Great Customer Service in Town!!!
phil
4 years ago
Great place with Awesome service. The crew was very courteous, efficient and professional!!!!
Judith Adair
a year ago
I only go to those who do a good job and this is the place. I will always keep coming here.
Royel Johnson
4 years ago
Quick lube department say it closes at 7 but it s really 6. And I drove all the way from kempner smh
Richard Robinson
10 months ago
Adequate parking. Service professional.
Warren Swader
4 years ago
Great service, good price, quality work. Will be back.
Michael Cook
a year ago
Great service at a decent price.
Rich M
3 years ago
Great service. Fast, good price, and Courteous!
Myra Clark
5 years ago
Always efficient and will take time to explain to you what needs to be done and why
Sonja Haupt
a year ago
Quick and easy! Got me fixed up and out quickly
Tony Orozco
a year ago
Great customer service Andre
Jer St
2 years ago
Polite prompt service, prices are fair
Terry Kaiser
a year ago
Took. Are of my dually, no issues.
Greg Coates
4 years ago
Awesome service. Quick, cheap and professional.