O'Reilly Auto Parts
4.6 (105)
1301 FM 1463, Katy, TX 77494
(281) 371-6366
locations.oreillyauto.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Debbie Lee
5 months ago
A big shout out to Jason for helping me with a new battery! I purchased it there 2 years ago with a 2 year warranty. I didn t have the exact date but fully expected to purchase a new one. I was a few days after the fact and Jason honored the warranty for me!!! So grateful for the excellent customer service received at this O reillys.Thanks again.
Malone McDaniel
5 months ago
A man named Benny (I think) has went above and beyond for me on two separate occasions the first time I ever went to O Reilly I went in because I was test driving a car I wanted to buy and he ran a car diagnostic check on it and told me whether I should buy the car or not and if the price is fair. He gave me honest and unbiased feedback. Then today I showed him my brand new car and he help me put the plates on the vehicle free of charge. Since I was missing tools to take off the bolts. He was very helpful and He wasn t trying to sell me anything more than what I came in for. A1 customer service shoutout to benny (I think)
Fumike Olaleye
5 months ago
I came to this store to fix my car and Mitch, one of the store associate did a fantastic job. Mitch went above and beyond in helping me replacing my rear light in my car.
Mauricio Mendoza
6 months ago
Do not buy parts in this location Poor management especially the employed named Tony and lady assistant manager they don't want replace the life time warranty parts, I told them my starter only work when I hit it but unfortunately when they checked the starter work but when the starter get hot doesn't work so they refused the replacement. And the started still on warranty.
Al Nemer
a month ago
As always super friendly employees and they are very helpful
Carla Ness
7 months ago
Thank you to Tony for helping my family with our windshield wipers!!! We are grateful for you today.
Bob White
a year ago
I ve always liked the employees at this location but today I came across a rude and angry older woman that goes by the name TTT trailer trash trollop and was extremely offended. Miss TTT I m sorry you dislike your job and life but maybe you shouldn t take it out on your wonderful customers. You can always get your old job back at the Cracker Barrel as a dishwasher if you re not happy at oreillys
Ms Wright
a year ago
Since the new manager Nikos(?)this location far exceeds all expectations! Logan, Masato and the other team members have made rebuilding this 99 F150 waay easier than dreaded!Thank you guys for always going above and beyond!!!Before you order any parts online I would contact them first as a lot of our parts they were able to get if not in stock within that day or the next morning! They also save me from running all over town to each location trying to get vinyl paint by having it all brought there!Just can't praise them enough!
Alyce Parsons
a year ago
What nice people work at this location! Super helpful, positive, and courteous. Lucky company to have such wonderful folks work for you.
Joseph Cosgray
2 years ago
Best customer service I've ever seen! They helped me assemble my Pulley onto my power steering pump with their tool kit. I'll be back for sure!
D Nelson
a year ago
Went to get brake rotors turned Sunday Jan 8 ...and young guy didn't want to work he say my rotors was to bad i went to another O'Reilly's & they turned my rotors I'm only making my review because why work when you don't have to just stay home....thanks!!!!
Daniel Stewart
4 years ago
Great selection, good hours, friendly and helpful staff. I've actually been hoping for the longest time for one to open nearby as indo prefer O'Reillys as opposed to other parts stores because the staff generally seems more knowledgeable.
Jason O'Brien
10 months ago
Vanner was a big help locating a battery! Good customer service!
Bri D
2 years ago
Came in looking for a few things including a serpentine belt and oil. When the guy working on 5/15/21 around 6:00pm told me the price of the belt I nicely told him oh that s ok I won t be buying it he flat out laughed in my face like I inconvenienced him by saying that. I guess he thought it was ok to laugh in my face because the blonde girl that was working with him had walked away right before he did that. I ll go to the advanced auto parts down the street from this place next time. Horrible first time experience at this O Rileys location.
Eber Quiroga
a year ago
K was knowledgeable about every question I asked. Took the time to explain and I was able to get the work done! Thank you!
Tom Allen
3 years ago
I go here for 99% of my automotive parts needs. With 5 drivers and cars in my family, I'm a "regular" at O'Reilly's. Online purchases are a good way to purchase and save $ as well.
Kim O'Reilly
2 years ago
went to replace light bulbs for my Sienna and had trouble with the install. I returned to the store and Dyln the manager replaced them for me. Super service from the young man. Thank You
Jay Alvarez.
3 years ago
Nice customer service especially the manager from the evening time he helped me to replace my parts for my Chevy Tahoe and I do like he's customer service. Keep a good job
kelli
8 months ago
Super nice the young guy with long hair was super awesome
Dale Bernsteen
a year ago
This location is new, staff is friendly stores, organized, and clean. Parking is easy to get into and out of.
Claus Graf
7 months ago
Got D-Rings on sale for my (new to me) truck.
Joseph Barber
a year ago
Very rude and unhelpful. I actually left without anything and went to another auto parts store down the street.
Adam Funk
2 years ago
They seem to always have the parts we need, even some of the more obscure stuff. The staff is pretty knowledgeable, helpful and friendly.
Tommy Harrington
a year ago
Tony was a huge help and changed my battery in the rain on Thanksgiving morning. Much appreciated
Renee Allard
a year ago
They were very helpful. Found pretty much what I needed. Thank you
Grant Sewell
3 years ago
Great location. Conveniently located on 1463 close to I-10. The manager at this store is extremely knowledgeable and willing to help! Great customer service.
J James
4 years ago
Best parts, ok prices if you can't wait for online orders. Most of the associates know something about what they sell, unlike other parts stores.
Coleen Pastores
6 months ago
They changed my batteries for me
Virginia Barriera
3 years ago
First time to get new wipers for the car. The attendant was ver polite, prompt to attend me and he replaced them for me. I will come back.
joseph menghe
8 months ago
Great staff. My go to for everything.