West Central Towing & Recovery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Esther Walser
5 months ago
You hope never to have your motorcycle towed due to an accident but if you do, there is this company, WCT & R that treat it with care. Reliable. Informative. Helpful. Caring. Trustworthy. Professionals. I m sure they ve seen it all but are still empathetic towards you knowing it s your time in need. John went out of his way to help us. Everything was intact and as left in our saddle bags and tour pack. If ever in need of a tow in this West Texas area, call them!

  Danny Sanchez
7 months ago
We called John for a tow that was advised to get 2 senior citizens to Austin from Junction. Wesley arrived promptly, got us to Austin safely and comfortably. Very honest, professional and took care of our interests.Service: Special vehicle towingService: Special vehicle towing

  Laura Neale
5 months ago
This is a family owned, friendly, helpful, great servicing tow company. Honest and caring. Had to have our motorcycle towed and I m glad this company is in the area. Highly recommend it if any roadside or tow services are needed!

  Christina Campbell
a year ago
John and his crew are amazing. My daughter hit a deer in the middle of the night on her way home from Colorado. The guys showed up promptly and took care of the car while we focused on taking care of our daughter. We live 4 hours away and John went above and beyond to take care of everything for us. I HIGHLY recommend these guys for all your towing and assistance needs!Service: Car towing

  K Alarcon
a year ago
Great and friendly service. When I made the call for a tow after my brother in law got in a wreck about 115 miles away from home John was super helpful and he had Terry out in site in 25 min tops. The price was affordable, because of the distance I thought it would be very costly but it was a reasonable price. Terry was quick and helpful. I definitely recommend this towing service, thank you both!Services: Special vehicle towing, Car towing, Long distance hauling, Local hauling

  Hayden Krug
2 years ago
John came and picked us up when our car had a flat. He really helped us out and went the extra mile to get us to a Discount Tire on time before they closed. Super nice guy as well. Thank you so much, John!

  Mcdonalds Drive Thru
3 years ago
My niece and I got stranded twice between Menard and Junction City driving from Alaska. They were quick, professional, friendly, and very dependable. The same driver (Terry) helped us out both times was courteous and professional. It was a 100 degrees and John offered to stop at the mini mart for us to get something cold to drink. Being from Alaska it was a nice reprieve. Thank you again for going above and beyond, the great customer service, and value.

  Carlos Sandoval
2 years ago
This guys are the best. They saved us in the middle of nowhere. Went twice to the recovery place on a Sunday morning and brought another specialist to help us on the recovery of our dead electric car. They even took us to the hotel at the end.1000% recommended. Really great people.

  Cece Smith
2 years ago
OMG. Wesley came then Terry came to help but Wesley was doing fine, it just felt good to have your flashing lights to warn drivers as we were off the Westbound I-10 and the sun was nearly down. Thank you for the great job. Maybe that's why AAA called you all from 68 miles away.

  sharon middleton
a year ago
These guys went above and beyond to find my friends and get them home. They called me to tell me they found them and then took them for food. Old people can be trying some times. They were patient caring and got them home safely from Junction all the way to Austin. Truly wish all tow companies were like these guys.

  Lady T Dubai
3 years ago
My family and I had the misfortune of being involved in an accident with a deer on I-10 in Junction very late at night as we were taking a family vacation. Our roadside assistance provider tried numerous tow companies in Junction that didn't answer, quoted over 2 hr pick up delay, or simply didn't call back. They contacted West Central Towing and the call was answered immediately and pick up was within 45 minutes. John picked my husband up and was professional, courteous, and caring. I say caring because he was kind enough to bring my husband to the hotel we had secured as we had no transportation. John is pretty amazing; talk about going above and beyond. The next morning as we were trying to determine how we would make our way to Kerrville from Junction to secure another rental (no rental deliveries, no taxis and no Ubers, thanks to Covid-19), John kindly called to check on us to see if we needed transport to Kerrville Enterprise as he was towing the vehicle we had rented to a local repair shop there. We were so very thankful. He was a true blessing as we had no way of making our way there without his offer. The fact that he took time out of his morning to call and inquire if we needed any transport assistance showed the kind of company West Central is and the caring person he is. West Central..you truly have an asset in John. He is representing your company and he is doing it very well. I expressed my gratitude to him, but I want to put in writing, if you are in need of assistance for your vehicle in Junction, do not even hesitate to contact West Central Towing. You will be pleased if you utilize their services; you will be fortunate if John is the provider. My family would not hesitate to call on them again if we should ever need towing service in that area.

  Graham Davis
2 years ago
I was stranded in my f-250 today (Mother's Day '21), everything was closed (Sunday + Mother's Day) and hope seemed lost. Thought I might be sleeping in my truck but lucked out with West Central Towing. Eric was incredibly helpful, professional, and kind during a stressful situation. Picked me up, got me towed 70+ miles to my house and I can't be more thankful. While it was a bad situation, Eric made it into a good car ride / overall experience and made me feel at ease. Hopefully you never find yourself in this situation but if so, this is the company to call. Thank you Eric for all of your help!Services: Car towing, Long distance hauling, Tire change

  Sam Collins
8 months ago
These guys are the real deal fast response time,honest, very helpful, and John he's a good man I feel privileged to have met you thank you buddy

  AllenandDonna Cochrum
6 months ago
West Central Towing came out quickly and tool my vehicle to the repair shop.

  Matthew LaFuente
7 months ago
Hope I never need their service again, but if I do. I'm calling West Central without hesitation.

  DuWayne Patterson
a year ago
Very quick and personable compared to others encountered when requesting assistance from AAA.

  Danielle Giever
3 years ago
They were great! I couldn t have asked for better service which is especially important during tough situations (like a tire blowout halfway through a long drive!). Thank you guys.Service: Car towingService: Car towing

  Kristy Green
2 years ago
John was amazing!! He came super fast and got us back on the road in no time!!!Service: Tire changeService: Tire change

  Ben Herman
2 years ago
Very professional staff. Responsive and fair price. Bravo.

  Ronald Michaux II
2 months ago
Great service.

  Dakota Blea
a year ago
Great service. Staff very professional.

  Christina Lira
3 years ago
Super friendly and great service

  Deb Dobson
2 years ago
Wesley was a great help!!!Service: Special vehicle towingService: Special vehicle towing