Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
andrew perez
2 weeks ago
Make sure you have money at hand for the roadside assistance if you need a gas brought to you. Also there are loopholes they use to screw the customer.Fool me once ,fool me twice . Rnr roadside will NEVER help you for free. What's the point of even including it for folks who live out of town? IF YOU LIVE OUT OF TOWN ! Don't buy your tires here, unless you're rich. They couldn't care less about you. No honor in True American customer service.
Lisa L (Lisibelle87)
4 months ago
I had to wait until after work to have a low tire checked. A friend recommended RNR and I trust his judgment. Even though they had a lot going on, they stayed open past closing to repair my tire - after asking me if I would be willing to wait. Friendly and professional staff I will trust from now on. Definitely recommend!
Rance Hall
2 months ago
Got my flats fixed here today by friendly people, with great customer service. These people took care of whatever had happened to my tires, and did a great job at fixing them! Made my day that I can get back on the road safely and knowing that my tires are fixed! Thank you guys so much!
Janette C
5 months ago
Editing this rating after 3 years. From 5 stars to 10 stars if I could. This place is always so welcoming, while you're waiting for your car the employees are always extremely personable. Dave is awesome! I don't trust anyone else for my tires. He always does a good job and making me feel comfortable with my purchases and decisions.
Vicki Steen
2 months ago
I ve had several flats repaired with RNR. This time, it was in the sidewall, and I ended up replacing all four tires. Excellent service as always. I was in and out in 90 minutes, even without an appointment! I will be an RNR customer as long as I live in the area.
Ashley Adams-brusuelas
2 weeks ago
Came in and Tony helped me out. The service was awesome and definitely would come back. The team there pretty funny as well made my day
Alana Beard
4 weeks ago
This place was great and very helpful!! Super affordable and saved me a lot of money compared to the competitors!! 10/10 the workers were very quick and efficient and made a stressful process relaxing. Ask for Kyle!!
Breajah Greene
2 weeks ago
Tony was awesome helping me out this complicated morning I ve been having. And he out a smile on my face before I walked out the doors. He should get off early next holiday since he worked on Good Friday :)
H.O.Texasdude
3 months ago
Buyer beware! Brought my wife s car in for a tire rotation and was told the tires had exposed wires on the front tires. The car is only a year old with 14k miles so I was surprised but agreed to replace them. I thought the price for replacement sounded good until I realized they were trying to sell me used tires. I told them I didn t want used tires so they quoted me a price for a cheap tire to replace the Pirelli tires that are on the car. Their off brand tires were the same price that I can get a good set of tires for so I paid for the rotation and left. I took the car home and took a close look at the tires and there are no wires showing and plenty of tread left. Do yourself a favor and look them up on the Better Business Bureau website. They apparently run a sketchy financing scheme where people are leasing the tires.
Dave Chavez Jr
4 months ago
I went to them because another business told me to come here, to get hub caps. They informed me that I didn't necessarily need hub caps, and that it was just a balancing issue. They were able to balance my car free of charge. 10/10 would recommend.
Dustin Ulmer
2 months ago
As I dropped off my buddy for them to work on his vehicle.I was very pleased with the friendly customer service. However I felt pushed to try buy used Ironman tires 235/60r/17. Over $750 plus if financed.I told the associate I can buy new for cheaper. He said "No you can't I promise you that." I told him "I will think about it." He kept pressing to buy them.I said "I will think about it."I ended up leaving and calling my buddies tire shop and low and behold yes I can get new Ironman tires way cheaper. I can get Firestone a better brand, new for a better price as well. The RNR tire website says price match gauruntee. I was told this location doesn't price match as it's a franchise location. I would love to negotiate if the regional manager is willing to consider as the staff wasn't able to because it was out of their control. Again the staff was friendly but if the regional manager is willing to reconsider I'm willing to negotiate
Daniel Allgood
2 months ago
Always great and friendly staff! Between the first tires I bought last summer and keeping the place open late for me to Mariah getting me squeezed in for a tire replacement and getting my first aftermarket wheels today!Thank you Mariah and all of RNR Waco!
Triza Mongare
5 months ago
I had an amazing experience bringing my car in to get a tire repair. The staff was so nice and listened to all of my concerns. It was busy but the wait went by really fast and I was even offered water. When the problem was found I was able to get my tire patched very quickly. They really went above and beyond. I want to give a personal shoutout to James, Juan, and Moriah for their excellent service!
Cesar Sandoval
2 months ago
I was running late to work caught a screw in my tire I went to RNR in Hewitt the staff was very fast and helpful they got me in and out of there in 10 minutes really great service 10/10
Shawna King
2 months ago
RNR is great. They take care of all of our tire needs. Friendly and knowledgeable staff. They offer water when waiting for tires to get done.
Billy Mooney
a month ago
RNR is an absolutely amazing to work with, friendly staff with quality products. Will definitely be doing business with them again. Thank you guys for everything y all do.
Tony Beck
a month ago
Great service and no quick! They did a fantastic job. My new tire shop!
Rodney Gipson Jr.
6 months ago
James got me in very quickly on a busy Saturday. Mariah expressed perfect customer service from the moment I walked through the door! On top of that, they are the most affordable and reliable tire shop in the area. 10/10 I will come again
Mike Keep
6 months ago
Had an awesome encounter thanks to this precious company. I was able to take care of something for my father who was 82 years old. They were able to fix a valve stem and they did it for free. Thank you so much.
Nyles Burgess
4 weeks ago
This place took really good care of my daughterThank you Kyle
Goldie Ghost
2 months ago
Spare tire popped (practically exploded) on my way there, and they stayed open long enough to fix my flats and they offered to fix and refill for free.These guys are literal life savers I cannot recommend them enough!!
Sheila Braddock
4 months ago
Miraha was awesome loved that she knows her job and was very helpful through out the whole process her and the guys got me in and out fairly quickly
Geneva Kidd
5 months ago
I purchased my tires from here in August 2022.RNR has not steered us wrong at all. We have been very satisfied with the help they have provided us.
Paige Baker
9 months ago
The staff is very friendly and inviting. They made sure they heard all my concerns about my tire before doing their own assessment. Then once they came to a conclusion they ensured to brief me on everything. I will definitely be using them again in the feature.
Matthew Stone
a month ago
They are excellent & professionals an love doing busy with RnR tires in hewitt texas ..an love supporting local businesses .
Kevin Hlavenka
a month ago
Great customer service and quick work. I'll always be getting my tires and tire repair here
Jennifer Cagle
7 months ago
Stopped by to get a low tire fixed. They got me in and out quickly. Found a small nail in my tire, repaired it, and didn't charge me. Great customer service. James was amazing!
Aubrey Whitehead
8 months ago
Arturo, Jonna, and the lady doing the service are very friendly, courteous, and honest. Clean waiting area. I came in for a flat tire close to closing time and they helped out without hesitation or annoyance - on a hot day no less. They have earned my patronage - I ll be buying my next set of tires here.
Jennifer Miller
8 months ago
Please read in full for original and edited.ORIGINAL: RNR and Arturo were fantastic! After we left HEB, we noticed a nail in my tire. They were so helpful got me in and out and kept my car running as long as they could so my food wouldn t spoil. So grateful!! I highly recommend them.EDIT: Today I called them back because my apple air pods my husband gave me have been missing since then. That s the only place that others have in my car. I called to ask and the manager Dave was horrible and chewed me out for asking me to ask his employees. He said I called after hours (Google maps said they were open until 7). Never told me his name then was so rude after I called him sir he shouted at me My name is Dave, okay????? He proceeded to yell and make a big deal of the call, when all he had to simply say was Ma am, I m sorry that this has happened. I can t imagine it was one of our techs and sure hope it wasn t, but I will certainly ask them in the morning. What is your name and number and I ll call you after then come in? I would advise you to highly consider where you go for your tires. I never write these negative feedback posts but after seeing another woman share a similar experience with the Dave, I felt like I needed to as well. I can attest the type of experience is not focused on customer service, or at least the manager is not.
Mike Davis
4 weeks ago
Place nice and clean very good service very helpful customer service was very good thumps up will tell all my friend and will be back Kyle is approved of the staff all smile