Texas Motor Sports

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Harry Ax
5 days ago
Actually came here to purchase an H2 April 16th 2024 approximately 4:40 pm. No one came to the desk no one seem to be there period except for one person busy with another couple so I waited 12 minutes and left. I guess my money is better at another place of business

  Cameron Chewning
4 days ago
Don't recommend; just go to a big dealershipFor a business, I understand that they need to make money, but I can say that a bike that is $5699 MSRP shouldn't be jumped up to $7329 OTD ; that is more than $1600.Not to mention, no type of deals, nothing.Not even hey, if you buy now we will remove this fee of ($XXX.xx)I am new to the bike scene, and have an idea of what I like; yet I didn't get any help from staff to explain different aspects and features of different bikes of the same style,**** please understand, that the salesman helping me was injured and physically couldn't assist me with the back and forth of different styles and etc. which was no fault of his own, and this negative review has nothing to do with him****This is the first time that I have ever been to a dealership that says "you have no offers for financing to go to NavyFed" which is very weird seeing that my credit isn't bad, it is not great by all means, but it is not bad like how some people with low 500s get approved.Just crazy how I am there more than a hour and even did a application yet no options for purchasing a bike, I even had the chance to buy it out right : right then and there but felt "shooed out"

  Brandon Bowen
8 months ago
Im a Happy Customer. This place went above and beyond to inform me and take good care of my purchase of a new CFMOTO 1000 single row. Brian in sales was super helpful from beginning to the end. This UTV is powerful and a great modern machine. Warranty is fantastic too. Best bang for your $!!!

  Willie Perez
2 months ago
Nice bikes, but customer service could use some work. Sales rep stated they re not doing test rides at all. That s unheard of who buys a bike without test riding it first? Not sure how these guys plan to stay in business. Upon walking in they were very un-engaging as well no welcome in or anything.

  juan ruiz
3 months ago
Texas motor sports and the instructor help me and mine friend on 01/06/24To get ours motorcycle lic thank you guys. And the instructor she was very Helpful she help us a lot, your are the best.

  Draye Upton
4 days ago
Awesome place, great kind staff, especially Robin B, thank yall for all you do for us, an energetic environment with kind customer service

  Wayne Boisvert
3 months ago
By far the worst place to shop, I ordered a gas tank over a month ago and I still haven t received it and the staff couldn t even be bothered to call, they refuse to compensate me for my trouble never again.update..it s been days since I ve spoken to a member of management now they ve promised me to have the part shipped overnight but here I am 2 days later with no part no refund and a bunch of unfulfilled promises worst dealer ever

  ScantSphinx9
a year ago
Amazing people! Great customer service skills and they ll never steer you wrong. With years of experience riding and being in the industry they helped me pick my first bike. A year later and I couldn t be happier that I went in there just to go look

  Raey Ray
2 years ago
Best. experience. EVER! Not only was the whole buying process comfortable and fun with Brian but I mentioned I had not ridden in a while and both Brian and the front desk receptionist went out of their way to stay 45 minutes past closing time to make sure that I was comfortable enough on the bike to ride it home! They even gave me some very helpful tips that I ve been using every day since! I will be recommending them to others!

  Gio
6 years ago
Purchased a 2018 Ninja 400 SE from Butch. Easiest and quickest sale I've ever done. Their sales staff is great. Service department is also good. I would highly recommend them.

  Zachary Vigil
8 months ago
Great motorcycle shop! I've been going here for years from buying my first bike, servicing it through them, to helping a friend buy their bike here. They have a great selection with good prices and the service department is great. I highly recommend going here for your bike needs.

  Richard Harris (Callmeslow)
7 months ago
The customer service provided by Texas MotorSports was unsatisfactory. After placing an order for the motorcycle tire, it is expected that they would follow through with their promised services, including mounting and balancing. However, They fell short in this regard.With ZERO communication and having to go through the hassle of making several visits to their store I ultimately had to pick up the tire and find another service center to complete the job.

  Clickbait Moto
10 months ago
Great service even on a walk-in basis. They took care of everything I came in for and also showed me where my bike had an issue I didn't know about (not just an upsell, but preventative maintenance to help keep my ride safe). Definitely my go-to spot for anything on two wheels.

  Gaby Berrios
7 months ago
I took the BRC course through Texas Motor Sports. I signed up a month or so after talking to Mrs. Debra and Mr. Perk in July. I loved talking with them. I was very frank about the fact that I had no motorcycle experience (which it is what the course is geared to: the beginner rider) and very limited experience with manual transmission. Mrs. Debra let me know that it wasn t going to be easy, but it s possible, to pass the course on the first try. So I signed up for the 9/9-9/10 class a few weeks later after wrapping up some life things. Boy, it was not easy, I did indeed struggle, but I felt much better during the second day and happy to say I passed. Ms. Gina at the BRC course was extremely patient with me and encouraging, giving me tips and tricks. Always saying ride faster Gaby!! . I got very used to the range signal for speed up lol. I did gain confidence as a rider through the course. Looking forward to getting a bike soon and working on my skills before taking it to the streets.

  Brian Worsham
9 months ago
I'm giving a 5-star review for their sales and customer service. Brian and Patrick took great care of me when I bought my bike from them and helmet too. They are always very personable and helpful.However, I wish I could rate their Basic Riders Course separately from the store front. I don't see any options to do that. If I could rate their Basic Riders Course separately their course would get a 2-star review. I feel it is important that I warn anyone interested in taking the Basic Riders Course through Texas Motor Sports that you should not waste your time and money unless you already know how to ride, and you have been practicing for the maneuvers covered in the Basic Riders Course.The Basic Riders Course is a two-day course. On the first day of the course there were six trainees in the class with me. Within the first hour of training two of the trainees had already been sent home by the instructors. This kind of struck me as a bit alarming because I had not seen the two trainees that were sent home commit any safety violations nor drop their bikes. Then at the end of the day they told the only remaining female in the class that she was being removed from the course and to not return for the second day. Thus, by the end of the first day half of the class had already been told they were now going to be allowed to finish the course. At this point it was starting to feel like Survivor Island.I was able to survive for the first three hours of day two. At that point we were working on the figure 8 maneuver. I couldn't keep the bike between the painted boundaries for this maneuver. The instructors let me attempt the figure 8 multiple times, five or six attempts, before they told me that it wasn't safe to let me continue the training. I had not dropped the bike or done anything unsafe. I simply could not keep within the boundaries of the figure 8 maneuver. This maneuver is the hardest part of the course, and I don't know how they could expect someone who has never driven a motorcycle before to be able to do it and keep within the boundaries. As a result, three hours into day two I was the next trainee kicked off Survivor Island.At this point only two trainees remained. Both trainees successfully completed the course. However, it should be noted that both remaining drivers had prior experience riding, and that worked in their favor. I would not recommend anyone without experience riding to attempt this course through Texas Motor Sports.The environment may have been a factor though. When I took the course a few weeks ago the summer heat had just begun to really scorch. It was 17-18 June 2023. I believe the extreme heat had something to do with how things turned out. The instructors simply didn't have the patience to let you learn how to ride. You either got it right away or you had to go away. I can see how the extreme heat may have impacted their lack of patience. However, when only two out of six trainees are allowed to complete the course that doesn't look good on the trainers, and they need to do some self-reflection. This is an expensive course. If you aren't going to commit yourself to providing quality training, then maybe you need to find something else to do. If the issue was the weather, then maybe reschedule training, but don't waste people's time and money. That is not the right way to treat people.

  ICG19
a year ago
The Employees are very friendly and professional. Bought a brand new KLR 650 and the staff here was excellent and took care of me quickly. From sales Rep to service to parts department. 2 thumbs up! Thanks guys!

  MICHAEL BRETZKE
10 months ago
Wouldn t even take just a couple minutes out of their day to email me back about a very simple question. Sure glad I didn t waste a drive over there. It s not like I didn t give them time. I waited well over a week. I saved the confirmation email acknowledging they received my inquiry so I would know exactly when I sent it.

  Donna Dodd Silvia
a year ago
I had questions. They had answers. Most importantly, they listened. These folks genuinely care about their customers. I am not in the market to buy, but if I was, it would sure be from these folks. Their store was clean, neat, organized. Family friendly!

  Jose Remarez
a year ago
Butch and the staff at Texas Motor Sports were great to deal with. My 9 year old and I went in to scope out a dirtbike for him. It was his first dirtbike and the staff did such a great job working with him. Somthing that really stuck out to me was even though it was me paying for the bike the focus was on him, when they explained everything about the bike they spoke to him and focused on him, they asked him if he had any questions. This showed him that the ownership was his and it was up to him to take responsibility for the bike. Will definitely be returning here for the next bike. Thanks guys!!!

  Mike Newberry
4 years ago
Every time I have bought anything from this shop my experience has been excellent. Butch and his team of professional really take care of you.

  Jill Shannon
a year ago
Awesome place! I ordered 2 ATV's assembled. Their prices were excellent and although they told me 15-20 days for delivery, they arrived earlier and fully assembled. Their customer service was extremely helpful with advice. I would definitely recommend them for your motorsprorts needs!!

  Mark Hammons
5 years ago
Traded my 2 ATV's for a CFMoto Zforce 800 trail. Wonderful staff very friendly and helpful wound not hesitate to use them again for future purchases. Thanks Dutch.

  Sael Del Rio
a year ago
Signed up for the basic course for December but some family matters popped up, and they were nice enough to call me about a cancelation for this weekend, so now here I am street legal! Thank you very much. Great class and very informative and help you pointing out your weakness to get better.

  Michael Calabrese
a year ago
Bought an atv here . Reasonable prices and honest people. Finance company they use is not bad. Atv broke 9 mo ths later, the shop took it in and repaired it under warranty with no issues. I've enjoyed my service here and purchase. Will be doing business again.

  Raymond Panneton
3 years ago
From start to finish, my experience with these guys was superb. I found a Mule I was interested on via their website. Shortly after making my online inquiry, Butch reached out and we set-up a time to look at it. We quickly agreed on a price an terms. Butch fully accommodated my schedule and respected my time. After purchase, Jimmy and the service department made sure everything was in top-shape and running correctly. These guys are honest and care about customer service. Could not be happier.

  siahnazi
a year ago
Great group of people including Butch who sold me the bike. I live in Houston and looking for new Zx14r and local dealers they suck so I called the Texas Motorsport and Butch answered the phone and he said he has one in stock. They give me very fair number and delivered the bike to me in few days with very fair cost. I will definitely recommend the dealer and I would definitely do business with them in the future.Shawn

  Brian J.
2 years ago
I am visiting from out of state, and it was time for 600 mile service on TW-200. Called Texas Motor Sports and they advised to bring in on Saturday, as they are booked up on appointments during week days, but have walk in available on Saturdays.On arrival everyone I came into contact with was pleasant/helpful, and knowledgeable.I waited on site and was offered coffee/water etc while I waited. I also browsed their store and asked advice on which phone mount would be a good match for my T-dub. The staff recommended one, and then even mounted it on my bike, (no charge for labor).Service department kept me informed of details as they progressed/performed the maintenance. Gave me some good advice to perform on chain when mounting T-dub on back of motor home for travel.Over all experience was OUTSTANDING!Thank you to the entire team @ Texas Motor Sports!

  Jon Elliott
2 years ago
Perk bearden, The owner, Is a true motorcycle enthusiast, life long rider and just an all around great guy. He really cares about his customers too. They have a great selection of bikes and gear to choose from and had what I needed in stock. Great prices too. I highly recommend patronizing this locally owned Texan owned dealership.

  Blade Davis
a year ago
Woman was very rude over the phone. I went in and spoke with a couple gentlemen they were awesome. The attitude of small situations is the only thing that confused me and it was for buying parts.

  Jim Davis
4 years ago
Had my Kawasaki Mule in for numerous repairs.....my experience here was exceptional. My main contact was Jimmy in Service and he was as competent and professional as anyone could ask for. He kept me in the loop on status of my repairs at all times and really solidified my decision to deal with this dealership. Super friendly group of people and glad I took my mule their as the work and staff were first class.