GALAXY AUTOMOTIVE

3.9 (72)

  2609 W Jefferson St, Grand Prairie, TX 75051
  (972) 602-7450
  dfwgalaxyautomotive.com
  Claimed

Auto repair shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Zaina Awad
6 months ago
Very professional shop I took my car there and the owner was so welcoming answers all my questions they did a very good job. I surely recommend this place

  C�sar Iv�n C�zares
7 months ago
Don't take your car here.Took my car to get a part installed. When I got it back, it had a leak (unrelated to the original reason to visit) that wasn't there before. After a lot of money and dropping it off 2 more times, leak wasn't fixed and my wheel was misaligned. Took the car once more to get it aligned. Only to be crooked again in the opposite direction.Basically, I paid to have my car damaged by this mechanic. 4 visits and my car issues weren't fixed.

  Maria Davis
8 months ago
A Grateful Five-Star Tribute to Galaxy AutomotiveI am filled with immense gratitude for the exceptional service provided by Sal Kahla at Galaxy Automotive. From the moment I stepped into their shop, I felt welcomed and cared for by their wonderful staff.My Buick Rendezvous had been giving me trouble, and I was worried about the repairs and the costs involved. However, the team at Galaxy put my mind at ease with their genuine concern and expert guidance. They took the time to understand my car's issues and patiently explained the necessary repairs in a way that I could comprehend.What truly touched my heart was their dedication to using quality parts and their commitment to providing top-tier repairs. They treated my car as if it were their own, and the results were beyond my expectations.Throughout the process, the staff maintained open communication, keeping me informed about every step. Their honesty and transparency were refreshing and allowed me to make informed decisions without any surprises.I am in awe of the skill and craftsmanship displayed by the mechanics at Galaxy. They brought my car back to life, and I can feel the difference in its performance.Not only was the service outstanding, but the environment at Galaxy Automotive was also welcoming and clean. The waiting area was comfortable, and the little thoughtful touches made my visit more pleasant.In conclusion, I wholeheartedly recommend Galaxy to everyone seeking automotive repairs. Their passion for their work, genuine care for customers, and exceptional service make them stand out in the industry. Thank you, Galaxy Automotive and special thanks to Sal for putting my mind at ease and for taking such great care of my car. You have earned my loyalty, and I will undoubtedly be returning for any future needs. Five stars don't do justice to the remarkable experience I had with you!

  Debora Eberra
3 months ago
When ever I have an issue with my cars, Sal and his mechanics are on top of the repairs. Fast, friendly and reliable.

  TopOff JKing
5 months ago
Great place gets it done rite every time tell them king sent you and get treated like family

  Phil Kurtz
10 months ago
Would not give an estimate without me bringing vehicle in. Any good mechanic or shop manager can do a base estimate for repairs sight unseen! As a professional mechanic with over a decade of experience. I find it extremely suspect that they were not willing to provide a base estimate over the phone. It's extremely unprofessional. I recommend you do not use this repair shop.

  Japheth Pace
5 months ago
Excellent and fair service and friendly technicians and management. Premier League and soccer (football) games on TV while you wait.

  Ce Max
2 years ago
I was so nervous to give this place a try based on the reviews of the previous company! I m so glad I did because they did an excellent job with my car! The owner is very welcoming and friendly! I love his attitude and knowledge. And being a woman most car places try to get over on you but I didn t get those vibes from this shop! Anything he told me I needed done he backed it up with information online and pictures! I m very appreciative of the tow truck driver josh referring me to them! I will be a returning customer as long as this company remains true and honest and stand behind their brand and work like they have done!

  Crystal Mixon
2 years ago
While they did fix the desired issues on my car, their customer service was subpar. My husband had to keep calling them for updates on what was happening with the car and when it would be ready. Also they do not give you an itemized receipt detailing the cost for each part and each section of labor so there is no way for you know if you paid a fair price. They're ok but don't think I would recommend them.

  Sincere Desgraves
a year ago
Horrible experience. My vehicle was here on 2 separate occasions for repairs and both times I was left with dirt and grime all through my vehicle. The 2nd occasion thieves broke into my vehicle and stole my radio while it was at his shop and he offered no reimbursement. I DO NOT RECOMMEND THIS SHOP.!

  Devin Rainey
2 years ago
Took my car an hour before closing, I just needed to know what was wrong. The guy standing outside, no cars there , he s smoking a cigarette and refused to even look under the hood because he says I needed to leave the car, mind you tomorrow is Sunday, I explained I just wanted to know what it was. He didn t want to do anything because he was smoking. If you re a female , please avoid this place. Very unprofessional and LAZY. Took it to another shop, they were closing as well but they still did their job and looked like I asked. It s not hard to do your job.

  Kwadwo Asiama
6 years ago
Its sad to say this but they would scam you. I should have read the reviews before heading there. They would not tell you what is wrong with your car but want you to pay for something that is not known. I barely write reviews but i would not want someone to go through what we went through. Think twice. Ask for what they are going to do step by step first (let them list in on the paper), document and when you go back ask them what was done to the car and double check. Decide before you leave your car.

  dale e
5 years ago
My experience with this shop has been good. My friend had her brake sensors reworked, and I came to them with a fuel problem. Both times the price quoted was the price charged. The problems fixed. Can't ask for more than that.

  Ace Companies
4 years ago
They did an awesome job on our work trucks. Would definitely recommend to anyone. Very reasonable, mechanics are very through and knowledgeable. Great customer service.

  Rodney Smith
3 years ago
I was a little weary due to past ownership but brought my vehicle to them for PM and minor maintenance. They were very professional and explained what they were doing to me. Very pleased with the service will be back.

  Luis Rosado
7 months ago
Quoted me a price and they never installed coilovers before

  Ahmad Naba
a year ago
Great Customer Service. Very knowledgeable when it comes to your Auto needs. Highly recommended!!

  Fernando Ramirez
4 years ago
Ever since the new management came in they have absolutely turned this place around. Knowledgable, quick and courteous. Kudos to sal and his team for making this place "Great again"!!!

  mohamad awad
4 years ago
Couldn't ask for a more professional group. Explained options, kept me informed and got me back on the road as quickly as they could. Would highly recommend

  jason bolds
4 years ago
please don't go to this place if they do anything wrong, they will not fix it. the man told me that someone else F.. cked up my rim, he didn't do it. Ask how did anyone else do it and everyone else was close for Thanksgiving

  Rickey Thompson
a year ago
Well they haven't did it to work but far is very polite listen to what you're saying I like that a lot

  Gregorio Levrie
2 years ago
They're very courtesy and very professional they give you all the answers you need and explain everything that needs to be known I recommend them 100%

  Marcus Nathan
10 months ago
This place is a crock, very sheisty to say the least I wouldn t recommend coming here for anything!

  Aifrica Standing Bear
3 years ago
Professional, courteous service. Affordable, reasonably priced. Attention to detail, willing to explain everything in layman's terms.

  Felicia Terrell
2 years ago
I get my oil changed and other small things done there. I enjoy the customer service

  Gary Hunt
4 years ago
They kept quoting me different prices every time the price kept increasing or changing. Went in for one part and they claimed they have to fix several other things before fixing what I came in fo .

  Manuel Huerta
3 years ago
I like how they work, everything is very clean and they did a good job with my car

  Japheth Pace
a year ago
Fast, simple and easy with great work, observation and communication. And can watch Premier League games if waiting.

  Wizzer A
8 months ago
Great service and price is on point

  Kevin Murdock
4 years ago
Great experience they took care of me and would advice anyone with car trouble to come here there great

  Opening Hours

Monday 8 AM-6 PM
Tuesday 8 AM-6 PM
Wednesday 8 AM-6 PM
Thursday 8 AM-6 PM
Friday 8 AM-6 PM
Saturday 8 AM-3 PM
Sunday Closed

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