O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Loren Tracy
2 months ago
I pretty much have had good experiences here. Staff have been helpful. Only one kinda of two bad experiences but not really, but the staff was seriously trying to help. Just faulty test equipment years ago. Everything else has been great. Been going to them for maybe 10 years. Almost always had what I needed. Can't have every part for every car I suppose lol.

  Tony
a month ago
Tried to pay for $20.00 worth of parts on Sat at 4 pm. Couldn't take my 100 and give me $80.00 change. Told me to go to Brookshires for change. They still have their parts. Done.

  JoshuasZ28
a month ago
YOUR MANAGEMENT HAS FAILED YOU. Employees are unkept, unprofessional and don't seem to have a clue. All other oreillys can test parts but not this one. This store has struggled for a long time, but this is just ridiculous. Customer service is unheard of here.To reply to your reply. This is not occasionally missing the mark. This is 8 out of 10 times. Your people are clueless due to lack of training. Your store management is non-existent. Your turn over must be astronomical. Pay a little more. Get someone with a little discipline who won't hire people that look like they belong on a don't do drugs or else poster.

  Julie Godfrey
3 weeks ago
This is the best O' reilly's between the three I have been to in this area. ( Princeton, Greenville, Farmersville) There is a new young guy.....I withhold judgement from but he seems friendly enough. The women and men here are outstanding g and do go out of their way to find the right part for you. When they don't have a part they automatically tell me high store shows to have it in stock and have even called a competitor to ask if they have what I need. As a woman they have never dumbed things down to make me feel inferior. I appreciate that.

  Rusty's Bodywerks
4 months ago
Every time my experience has been horrific waste of time. If you need chinese made parts order them on line form someone else. It will be faster and you will get the correct part.

  chente fernandes
a month ago
They were very helpful explaining things very well an where to find them

  M.G. Cabrera
4 years ago
Very helpful guys. Needed a tiny bulb changed in a very difficult too take off back light. I would of never been able to take it off on my own.

  Marvin Gonzalez
5 months ago
Employee were helpful got me the right part

  Terry Mcwilliams
10 months ago
Store clean and well laid out. Shelves well stocked. Counter person ready to help and knew where everything waslocated.

  Kara Bradshaw
2 years ago
Walked out to a dead battery less than two hours ago. I called to see if they had a battery in stock and Noe answered my call. He was incredibly helpful and kind. Got a jump and headed over. Noe had the battery waiting for me, got me checked out, and went out in the cold to change it out. I was back on the road in less than 30 minutes. I didn't get the names of the two other gentlemen that helped, but all three of the team members were great! Noe was a bright spot for me today. Thank you Farmersville O'Reilly!

  Kenny Benter
a year ago
Friendly & knowledgeable staff, normally have what I need or can get ot by the next day or sometimes that afternoon.

  Carl Wolfe
a month ago
They try to short change people.

  Al V
6 years ago
Over all it's good! Could use improvement in customer interface friendliness. Could not say they are the to go guys for all my mechanical concerns but they are there to sale you parts and not fix all your auto issues, although could give customer some suggestions.Most auto parts are that way.

  Carmen Alizant
6 years ago
Poor customer service and unprofessional staff. Dealt with what I believe to be an assistant manager by the name of Josh and never felt more un welcomed at a store. I will take my business to either Princeton or Greenville from now on. I do not recommend this place.

  Dakota Pelton
2 years ago
Great experience every time. The staff are very nice and really ready to help you to the best of their abilities. Overall great place to get auto parts.

  Sheila Simpson
6 years ago
Me and my husband went in yesterday and meeded help . The man josh was a total ass and rude af ... If i knew his supervisors name I would make a corporate complaint.. He is racist as I watched him laugh and talk with the white people up there... Smh he has lost our buissness and we spend alot of money there

  B.J. Stark
a year ago
THEY WERE FANTASTIC!!! SO KIND AND HELPFUL. AND THEY DO A LOT OF CUSTOMER SERVICE, WITHOUT CHARGING US CUSTOMERS. GI THERE FOR YOUR NEEDS...

  Wendy LHill
2 years ago
Friemdly staff, very helpful. They have what you need on stock or you can pick it up in a day or two. Order the wrong part, they take it back.

  ALEJANDRO SANDOVAL
4 years ago
Poor customer service! This is the third time I have been to this location and felt unwelcomed, as I was leaving I told everyone thank you and not a response back. I will take my couple of dollars to another company, but definitely not O'Reillys!!!

  Rosibel Tun
a year ago
Bad customer service by Justin. Should learn from other stores how to treat customers. I rather take my money to another store.

  Andy Talley
10 months ago
Very friendly , customer service top rate!

  Davie Bradley
4 years ago
Liars and thieves this is why everyone drives to Princeton or wylie for parts. Poor leadership and attitude from the managers all the way down. Will no longer do buisness with them.

  Jojo Maynard
4 years ago
It's always nice and cold when you walking their door! The employees behind the counter have always been helpful.

  Charles Compton
7 years ago
Worst auto parts in the area! I think nearly all of them are stupid. One young guy is pretty sharp. Had issues every time I've been there.

  Scott coker
5 years ago
O'Reilly is awesome, best prices and service. But to be honest I go to Autozone for breaks because they are life time. Everything else is O'Reilly.

  Richard Doyle
4 years ago
This is my most favorite automotive store I've ever been to. They have great service and people that know what they're talkin about.

  Brandon Wilson
3 years ago
Even though the employees were swamped and overwhelmed, they still made sure we were taken care of and that we were able to get the correct parts we needed.

  Tragic Mishaps
2 years ago
The bald man, working knows absolutely nothing, was completely no help. Will never come back again!

  Billy McWilliams
a year ago
Good service , prices were not bad.

  Dawn Hohnstein
2 years ago
Justin was helpful and friendly. Excellent customer service.