Sam's Club Tire & Battery
2.8 (19)
9498 Gateway N Blvd, El Paso, TX 79924
(915) 730-6085
samsclub.com
Claimed
Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Marisol Olvera
a month ago
Terrible customer service. Honestly they should re-train or hire new staff.
Alfonso Ponce
a year ago
I went to there shop for tires, there was no one in the front desk, I had to get a manager so they could help me.Poor customer service.He asked me for my tire size, I said 15. I asked if he could come outside, and take a look at my car.It seemed like he didnt realy want too.The bays had no cars but one. Looks like he was putting a battery in car.He looked at my car, and said are those factory rims?I said no, he said he couldnt help me. Because they wherent allowed to install on after market rims.They should post that in there waiting room.Why have a tire shop.If your gonna put these Rules?I Will never come in here again.How sad, everyone shops here. But there tir� shop has these rules. Steer clear of this shop.Or you be just like me.
Ricardo Delgado
6 months ago
Techs are rude and unexperiense need more training will never buy tires at sam's
Chris
10 months ago
The workers here are rude and careless. They don't follow appointments set by Sam's call center. Def not going back. If you disagree with them on anything they get in their feelings like teenage girls
Cecilia Cardiel
2 years ago
Their Roadside Assistance that they offer with the purchase of the tires is a disappointment. 6 hours passed after they said they were on their way and they never showed up. When they called they weren't even prepared. They didn't have equipment necessary to change the tire. They were unreliable and unprofessional.
Daniel M
6 years ago
Consistent bad service at tire and battery. Long wait times, techs lacking customer service skills. Staffing mismanagement. I will now have to go and get regularly scheduled tire maintenance at another location miles away.
Joshua Chips
2 years ago
We went during week day in the morning. They were great. There was no waiting time, and the price was good.
Ricardo Jimenez Neri
5 years ago
The brst bakery in town. Batteries and tires. There is now comparison. Quality. Service. & Prices
James Thomas
2 years ago
Nobody answered the phone.
J Bo
2 years ago
Quick, friendly, knowledgeable
Caleb Dominguez
5 years ago
Friendly staff
Lashaundra Harper
5 years ago
I love it!
Gustavo Mendoza
5 years ago
Good treatment, good serviceBuen trato, buen servicio