Lube X-press Resler
4.9 (415)
1510 Resler Dr, El Paso, TX 79911
(915) 304-3169
lubexpressep.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Chad Forbes
2 months ago
Nice staff, clean shop, quality work and efficient process all while sitting in your vehicle. They definitely try to maximize the total ticket price by promoting upgrades and additional services but this is typical. The oil change was great but it is definitely on the upper chelon of the cost spectrum but then again everything is outrageous these days. It's great if you're in a pinch or over your interval but if you are handy and able it might be worth skipping the convenience factor and doing your own to save some money.
debyc550
a month ago
I had a lovely experience. All the staff was kind, polite, well mannered and made this senior feel well taken care of. My tech for my visit on 3/21/24 was Chris R, amazing young man. For some reason my car wouldn t start, the guys jump started her and for whatever reason she s been running like she had, I was there for inspection and she passed. Guess it was my day to have something positive happen to me and I m glad I followed my first mind and stooped by! As long as those young men are servicing the public, I ll return!
Daniel Carrera
a month ago
Can't believe it took me so long to find a trusting, good, reliable oil change/inspection place! I've tried so many but absolutely no one compares to Lube X-press. Amazing service, honesty and fast! Dylan has provided the absolute best customer service. We need more people like Dylan.
Reed Lampert
3 weeks ago
Excellent manager. Do NOT go to the Lube and Go / Oil Changers across the street. It's just not worth it in comparison to the customer service you get here at Lube X-press. They give free cold water bottles and are a great place to go for a Texas Car Inspection. Better than the other place on this matter, trust me.
Mario Serr
3 months ago
Took both my cars 2020 charger and 2023 Durango , the Durango started leaking oil after a month we took it turns out the filter was never tighten they owned up to it and fixed the mistake days later other car the charger started leaking took a look at it my self same issue filter was not right and all the oil was falling I would understand the mistake once but on both cars same error??? Used to take it here all the time but not anymore take at own risk. Hope it does not happen to someone else.
Antonio Escobedo
4 days ago
Lube X-Press is simply the best place for an oil change.Their team's are very polite and eager to provide a great customer experience!Would not take my business anywhere else.
1nfamousMe
2 weeks ago
Very poor organization and customer service and this includes the manager. Arrived at this location today, the employees were standing around outside flipping signs out front attempting to drive customers in, I'd imagine and the bays were empty. The optics on this is that they had no customers waiting since the bays were emtpy. Once arrived we were told they had one customer waiting for an inspection and the wait would be 25min. We left our car there after we filled out our data card. Came back 45m later, they had pulled in other cars, that presumably came after us since we were told there was one car ahead. We asked one of the staff memebers who turned out to be the actual manager about the status of our vehicle. He was very dismissive about our concerns. The owners/management need to give the crew there some specialized training in customer service. We pulled our vehicle out and left. I can't connect the dots in my head why the staff was standing around not doing anything with the bays empty, while cusotmers are waiting on their vehicle. This is poor customer service and have zero consideration for other's time. Will not be returning. Do not recommend if you value your time.
Dessiree Herrera
4 days ago
Really great service! Took my grandmother to get her state inspection, we were helped by Miguel Garcia and everyone was very nice and helpful!
Andres Garcia
3 days ago
This experience was awesome .waited in my car while Miguel Garcia took care of everything the guys were really professional explained what I needed and what wasn t necessary at this time I m so impressed .i am for sure coming back .see u guys soon
Hilda Rodriguez
a month ago
I visited on The weekend to service my car, and they were open, ready and very fast and professional. The customer service is awesome and their products are great quality I saved money, time and got treated with respect. I will continue going to get my car service there.
Mary Vega
3 months ago
I highly recommend this place. They are so professional and quick. This is my favorite place to bring my car to and been coming here for a while now because they take their time to explain to you every detail about when servicing your vehicle and also this place has the best customer service.
Leopoldo Dorantes
a month ago
These guys are the best. They make for a great team. I went in spent 10-15 minutes for an inspection. Presto!! On my way, and onto business. Fantastic!!
Denise Acosta
3 months ago
I visited the Resler location two days in a row for state inspections, Miguel and Christopher did an excellent job both days, very efficient, fast and extremely helpful. I will definitely be returning for oil changes and will recommend this place!!! Thank you for the awesome service.
Moises Barrios
a week ago
I went in for an inspection and Martin was very professional and even explained other services they offer that would help me keep my car running smoothly.
Rene Mena
6 months ago
First time visiting and left very impressed. I stopped by for my oil change and state inspection. Was greeted promptly and Chris had a water bottle for me as well. All of the staff made me feel welcome, they were quick yet efficient. Left very impressed.Service: Oil changeService: Oil change
tony olivera
2 days ago
Miguel Garcia took care of me. Good dude honest didnt pressure. Did a good job and was fast too.
Lucero Amarillas
a month ago
Well I have Ford Fiesta for so many years and now I m here in El Paso and I went to have service the I need. Was three guys working at the store and no one come to asked me if I wanted anything so I just left and come home talk to me husband the situation his sending letters to corporations because I have 5 years free service!! That s why I went again to lube x -press realer thank you for your existence God bless your teams work
Leslie Miritello
10 months ago
I had a quick, joyful and successful visit yesterday! All of the employees were kind, answered my questions, thorough, and professional. For some reason I m unable to select oil change, but that s the main reason I went. They were done with everything while I sat in the car in under 30 minutes!Service: Air & cabin filter replacementService: Air & cabin filter replacement
Laraine Schollmann
2 months ago
Never received the inspection sticker, no manager around to follow up eith. What's up w that?!!Stopped for an inspection, was surprised how fast I got through. Offered water and treated professionally and courteous by all.Laraine
Eduardo Escobedo
6 months ago
Awesome place!! Typically, I do my own oil changes due to bad experiences. Didn t Have the chance this time around, so came here, and it was an excellent experience. Everyone s super knowledgeable. The Manager Israel took the time to explain each product that they have and how they work and only recommended the things I needed. Definitely will be going back!Services: Air & cabin filter replacement, Auto engine diagnostic, Oil change
Michael Ferraro
a week ago
Quick and easy! Have been here many times and they always do a great job!
sophia estrada
6 months ago
I had a very successful oil change. These guys were great! They had great communication and customer service! They made it easy for me to get an oil change. I will definitely be recommending and going back to this specific location.Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change
cjmaldonado13
5 months ago
Fast and friendly service. State inspection was performed quickly. Staff recommended air filter replacement by showing me the condition of it and the new one to compare but without being pushy.
Marty Boyd
2 weeks ago
Excellent service! Courteous and professional! Will be coming to this location for every maintenance service needed for my vehicles.
John Moriarty
a month ago
Outstanding! In and out in a flash, no waiting. Very friendly staff, and clean. Will definitely stop here in the future. Very pleased.
Rosemary Mcpharlin
5 months ago
Got right in and they went systematically through the check points. Everything was explained clearly and the car was well taken care of and re-set with fluids, monitors and air for the tires. I m worry free for the next 3-6 months
Fernie Sanchez
4 months ago
First time using Lube Xpress and I was in and out super quick! Dylan was great and very knowledgeable as well. I would highly recommend to anyone looking for fast and affordable service!
Sarah Hopkins
6 days ago
Chris was extremely helpful, knowledgeable, and professional. Fast, easy service. Thank you.
Sammy Gonzalez
5 months ago
Great Customer Services, staff was attentive and knowledgeable during the service. I was in and out within 20 minutes. I highly recommend.Service: Oil changeService: Oil change
Gerardo Gomez
3 months ago
Got my state inspection there. I was in and out within 30 minutes. Quick and painless. Staff was excellent and friendly as well