Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Elena Flores
5 months ago
They took great care of my car. The tech showed me the car filters and let me decide which needed changing. They cleaned the car windows and vacuumed floors. I went in to try the Veterans day special and I will be returning for regular car maintenance.Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change
Kira
3 weeks ago
Very nice and detailed explanation when I went in too change my breaks . Great customer service and very friendly and nice too. They worked really quickly every where else I ve been to took way longer. It was a very welcoming place . A specific employee ( Angel) was very welcoming and friendly and greeted me as soon as I pulled in and after explaining I needed my brakes done he also gave me the option too have other services done which my car needed . Definitely will be coming back .
Andrew Burnett
a month ago
Price for services were upfront and reasonable. The staff were professional, competent, and efficient. Would definitely use them again. Shout-out to Kenneth, he took excellent care of my vehicle.
Daisy Pavia
a week ago
Always a great experience when I come here! Robert manages a great location always professional, prompt, and with a great attitude! Great customer service
pete vir
3 months ago
I took my truck in for an oil change, and needless to say, I will be making this place my regular go-to. The staff is professional and very nice. They explained everything they were going to do and it was at a great price. The facility itself is awesome! There is a coffee machine, waters, etc and a tv to watch with comfortable chairs.
Tammy Maddox
5 months ago
I brought my car to the new Jiffy Lube by the outlet mall, for an oil change. The service I received was absolutely amazing, and I highly recommend this location. There were 2 young men I had interactions with, and they were wonderful. Ricardo promptly greeted me when I pulled in. He was very polite, made direct eye contact, and made me feel very welcome. Then once I was inside, Alexis came in and explained my options for the oil used, and took the time to explain everything that was included in the oil change. He was also very polite and professional, and also made me feel very welcome. I feel like I received the old fashioned type of customer service, that we don't see these days! Come visit these amazing young men, and you will appreciate the experience! P.S. oh, yes, and I got a beautiful discount as a first time customer. I will definitely be bringing my vehicle back to this location.Services: Air & cabin filter replacement, Oil change
Crystal Kauserud
3 months ago
Robert and Kenneth were both super professional. Both got me in and out with the state inspection. Great team, clean shop, organized and precise. Definitely gonna be back next year for this same thing.
Brittany Marie Arenivas
a week ago
Very fast service ! Wonderful employees, clean and safe environment! Thank you Jiffy lube . :)
Jacob Herrera
3 months ago
Robert did an amazing job at taking my vehicle in on short notice. Good attitude and very respectful. I will continue to be a customer to this particular jiffy lube.
Nichole Barrientos
5 months ago
Been to this location twice for an oil change and brakes and each time I've been in and out. Staff is super friendly and have great customer service. Also thank you to my cashier Omar, for attending me from start to finish the first time with no issues. I'll be back again soon.
NoLuvFrxn
2 months ago
They were so helpful and helped me turn my starter and started my car that was having trouble so if you need good and fast reliable service definitely hit them up!!!!!
allen edington
a year ago
Staff was very friendly and knowledgeable. Services were preformed in a timely manner and the facility is clean and spacious. They offer complimentary coffee and water, free WiFi and an air conditioned environment- made waiting for my truck very pleasant when it was 102 outside! Online coupons were honored and saved me some cash. Worth the visit!Services: Transmission, Oil change
Fern Dog
4 weeks ago
Great place to get your car serviced. Kenneth , Robert and the rest of the staff are always great. Highly recommend.
Diane Flores
3 weeks ago
The most amazing service!!!!! Employees are super nice and willing to take on last minutes jobs. Thank you much for all the help.
Martha Evans
4 weeks ago
Amazing courteous and professional services .Took care of a state inspection and oil change in few minutes .Clean waiting area and restroom.My favorite place for oil change from now on
Sebastian vela
3 weeks ago
Great customer service and great service in general went in for a quick oil change and they got it done fast!
Greg Aguilar
4 months ago
Excellent customer service and very professional i will definitely recommend family and friends. Keep up the excellent customer service guy's.
Coleen Gabhart
2 months ago
After visiting Jiffy Lube locations across the US, getting my oil changed at this location was a uniquely subpar experience.First of all, the technician didn t ask me if I wanted to change the windshield wipers, or the filters. The only thing they mentioned was that the oil filter housing was missing components, and suggested that I contact the Albuquerque JL location where I had the last oil change to resolve it. Luckily I was already headed to ABQ, but when the technician at that JL investigated, they found that the oil filter installed in El Paso wasn t even a standard JL part.To add insult to injury, as I reviewed the receipt, I found that I was upcharged without my permission (see photo).
Mickilyn Davis
2 days ago
So professional, reasonable priced and extremely knowledgeable, highly recommend
Jacqueline Zuniga
a month ago
Quick service, nice and friendly staff! Love bringing my car here.
Jim Schwarzbach
4 months ago
SUPER IMPRESSED! I took my car for a state inspection. Super fast and friendly. Told me it would be 20-30 minutes, it might have taken 22 minutes.I'm also amazed by how clean this place is I have eaten in restaurants that aren't this well kept. Both the waiting area *and* the service bays were sparkling.Thanks Chris and Andre, rest assured you will receive all my oil change and inspection sticker business from now on.UPDATE - took my car in for an oil change this afternoon. This place was just as clean, the staff was just as friendly. Still never going anywhere else for oil changes or inspection stickers.
Sunny battle
5 months ago
Robert from jiffy on s desert is the man to go to! Always takes care of me and the company I work for. Making our vehicles come back to life and always fast and professional! Once again thanks Robert keep the great work upServices: Air & cabin filter replacement, Tires, Oil changeServices: Air & cabin filter replacement, Tires, Oil change
Carlos Triste
3 months ago
Store looks amazing. I work for another location in a different state and I just have to say wow great job here guys
Noel Sepulveda
3 months ago
The best service I ve ever received. Robert Alexis, and Kenneth have great customer service.
Rebecca Vega
2 weeks ago
Thank you. They were very kind and explained what my car needed. It was quick.
Merrill Darag
5 months ago
They have great customer service. They kept me informed on the status of my vehicle, and they got the job done quickly.Services: Auto engine diagnostic, Oil changeServices: Auto engine diagnostic, Oil change
Carlos Favela
5 months ago
I really want to recognize the jiffy lube team at the desert Blvd location in El Paso Texas for truly going above and beyond with their customer service. My daughter is a college student that commutes from El Paso to Las Cruces on a daily basis.. Well she had a vehicle mechanical emergency on her way back from Las Cruces, she was able to .are it to their shop and Robert and his team, assisted my daughter by inspecting her vehicle right there and than.. Thank You Gentlemen.. I am truly greatful. You saved this worrisome Dad from a major nervous breakdown.. Lazaro, awesome job running the district.Keep it up.
marmendariz16
6 months ago
First time going to this location. I was attended quickly. Lobby is spacious and clean. Do plan on returning as it is conveniently located.Came back, was attended instantly. The change was quicker than anticipated. Good jobServices: Air & cabin filter replacement, Oil change
Carmen Gutierrez
11 months ago
Kudos to this team! The entire staff (Omar and team) were super friendly and very helpful. We took 3 of our vehicles today for State Inspection and Oil Change and got outstanding service. We will continue to bring our vehicles here for services and would highly recommend this location to everyone. So glad that exeptional customer service still exists! Thank you guys!!Service: Oil change
Shirikap Vlue
8 months ago
Robert was great!Quick efficient.Nice cold lobby with bottle water available.