Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Steven Holzworth
6 years ago
I highly recommend getting your vehicle repairs done here. This is probably my 10th time using this Bodyshop over the last 9 years. They are very helpful in dealing with your insurance company and they are as fast as you can be repairing your vehicles. My only delays have been a result of parts being on order. The paint matching is superb and a warranty is included with all of the work they perform.
Isabel Belmontes
10 months ago
I can t express how happy I am with this business. I was in a car accident and they did a wonderful job repairing my vehicle. Excellent Customer service, excellent communication, excellent everything. Thank you Tony and Thank you Letty for the awesome work. 100% Recommended!!Services: Electrical repair, PaintingServices: Electrical repair, Painting
Anel Castillo
a month ago
Tony the owner shady walking into that place is like walking into the devils denStay away .stay awayThis place will never ever be recommended by me
Zachary Davis
4 years ago
The worst customer service ever. The lady at the front desk (Ruby or whatever) is the laziest person ever. She is incompetent, disrespectful, and lazy and puts a bad name on this company. She has a simple job and cant seem to manage it. IF she answers the phone (which is rare) she is of NO help. If she doesn't like you or if she has to do any sort of WORK she will tell you "no"... to everything... even getting a receipt! She always says she is confused... Its pretty simple lady ... I'm here to pick up my car. I've been a customer since before she has had her job and because of her I will not come back... The work is good but the hassle is not worth it. HIGHLY suggest you take your time and money elsewhere.
LeAndrew Young
7 years ago
BUYER BE WARE!! Body Pros body shop does very very poor work. I had my serviced there to get my bumper replaced and painted. The owner examined my car and recommended that I have the entire car repainted due to the paint being weathered. My insurance company approved it and I was good with that. He told me the job would take no longer then 2 weeks, they had it for five weeks. Once I got my car back it looked really nice but within a week I noticed that my rear bumper was hanging and loose. I went back spoke to the owner about it and had to make an appointment to have it re-fixed. Come to find out that they forgot to add clips to my bumper. Then a few days later, I was washing my car at my home and I noticed chipping on the front bumper. I went back again and the owner saw it and said that it was a result of the rocks on the road. I went to another body shop to have that confirmed. If my car was freshly repainted there should be no way that I should have excessive chipping on my front bumper, hood, mirrors and front door. They didn't want to honor their warranty and placed the blame of my chipping on the conditions of El Paso. When an associate from another reputable body shop saw their work, they showed me all the flaws and uneven painting that was done. They took short cuts and messed up my cars' paint job. I am highly upset and will NEVER darken the door step of that business again. Very Dissatisfied, Very Unhappy!
Pati Santamaria
5 years ago
Body Pros restored our 1995 Ford Bronco exactly as my 16 year old son wanted it!! They were complete professionals who are immaculate in their work!! I would recommend them to everyone because you will not be disappointed!! Also it is the most gorgeous body shop in EL PASO
J M
4 years ago
My suggestion is that if you want to save yourself a huge headache, do not ask for services in this place, much less if you are military. 18 days after requesting their services, the man in charge were thinking of a third insurance claim without doing anything to the vehicle and we went from the beginning with money on hand. The individual was obsessed with asking for more and more from the insurance, he forgetting his responsibilities to the client. The worst thing was he did not show his face after the first talk. He cant call, all what he do was be behind the receptionist's skirts, very bad administrator and the greatest enemy to that business.Mi sugerencia es que si deseas ahorrarte un enorme dolor de cabeza, no pidas servicios en este lugar, mucho menos si eres militar. 18 d�as despu�s de pedir sus servicios aun el hombre a cargo estaban pensando en una tercera reclamaci�n al seguro sin hacerle nada al vehiculo y fuimos desde un principio con dinero en mano. El individuo se obsecion� con pedir m�s y m�s al seguro olvidando sus responsabilidades siendo el encargado de los estimados, lo peor es que no daba la cara ni llamaba, todo detras de las faldas de la recepcionista, muy mal administrador y el mayor enemigo en este negocio.
Miguel Matamoros
a year ago
Toni just want to say thank you I m very happy how the truck looks it took time but it was worth the wait. Highly recommended.
Angelea Blum
10 months ago
The staff are extremely pleasant and knowledgeable. Great customer service.
Michael Galaviz
3 years ago
Good morning . To tell you the truth , when I called it was past hours , thow I [email protected] Galaviz Michael have felt with them before in person . Good honest bizzness. Hats off. Thank you.
Justice Davis
4 years ago
HIGHLY suggest you take your time and money elsewhere. The worst customer service ever. The lady at the front desk (Ruby or whatever) is the laziest person ever. She is incompetent, disrespectful, and lazy. Not worth the hassle.
Michael Craven
4 years ago
This shop seems really nice. How ever they will take things from your vehicle. A set of headphones that where part of my truck where taken while at there shop.
Nonie Nave
5 years ago
They do wonderful work. Cant wait to get my other cars painted here. Thank you Tony
Robert Gutierrez
6 years ago
Very Good Service. They helped me very much. My Car is Like New.
Sarah Cortes
8 years ago
Horrible experience! Do not believe a word they say and do not trust them!!They make false promises and they do not take ownership of their mistakes
Default
6 years ago
Body Pros helped themselves to tools in my trunk and stole other personal belongings. Horrible people----keep away!
Juan Oaxaca
4 years ago
Best service. By far great work and amazing customer service
Andrew Varela
3 years ago
Great for any repair in cars trucks suvs and more
Bruce Kelly
4 years ago
Great service and friendly staff. Very friendly staff.
Angie Morales
3 years ago
Great work, Professional service, and punctual.
Robert Zambrano
6 years ago
Awesome service, great customer service
Dany Millano
4 days ago
NEVER WORK HERE THEY DON'T LIKE TO PAY.NUNCA TRABAJEN AQUI NO LES GUSTA PAGAR .
Areseli Ramirez
3 years ago
Excelent serviceExelente servicio