AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Joel Panglao
a month ago
I was welcomed, service was professional, & my items was in stock just as advertised. *Always inspect your new vehicle s Spark Plugs (especially if used)!

  Mireya lopez
3 months ago
Walked into the store was greeted with such amazing customer service. All I can express is my sincere gratitude towards you employees Erick the mgr for his beyond customer service and Damian wow excellent customer service from both! Thank you both so much for your assistance!

  Love elaina
3 months ago
Wanted to leave an intentional review for Jesus Hernandez. We had a stripped terminal and he spent hours with us trying to remove it and was successful. He was amazing throughout the time and very patient. I have nothing negative to say other then the coworker that was with him was very inpatient and she continued to make up feel uncomfortable because of Jesus helping us. I definitely don t believe you should make people feel helpless and more of a burden when we are already experiencing car issues. Other than that Jesus was great and I don t want to take the light off of that! Highly recommend HIS service.

  Dora S
4 months ago
I needed to buy a pair of oxygen sensors for my car. The person that help me was very kind and professional. I was given different options on the purchase of the parts and chose the best for me at the time. Very happy with my Autozone experience .

  Victoria De Salais
2 months ago
Philip is a flippin rockstar. I m sure replacing the battery on my key fob with a PITAss screwed on cover, was not the way he wanted to end his evening. I appreciate you so so much! Extra points for the music he was listening to.

  Maria Valtierra
3 weeks ago
Stephanie and Jesus H were very kind and helpful as always this is awesome store # 1601 Sioux El Paso Tx

  Littlepuppysale
5 years ago
Jose E, the manager here was phenomenal!! Welcomed me as soon as I walked in with a cheerful greeting, then gave me a quick education on my vehicle. Loved the knowledge and attention to detail he provided. In the end he helped me put on my new wipers and was super friendly the entire throughout the entire experience. I wish I had more stars to give, this man deserves a raise

  Patsy
2 months ago
Great, friendly, and prompt service. Great prices on their merchandise.

  F Aguilar
5 months ago
I waited in line for a half hour just to be told that they don't have the part I need, even thought it showed online that the part was available. I try to buy parts over the Internet, they Amazon or Rock Auto.

  Reeni Sen
6 months ago
I we t to Auto Zone at 1601 Sioux in El Paso tx today. A young man, Alex was extremely helpful! He went out of his way to find what I was looking for.Prior to going to auto zone I had already been to two large, national chain type stores. At neither location could anyone be bothered to help me.Outstanding customer service is alive and well at Auto Zone on Sioux street in El Paso! There was a woman manager there ( I didn t get her name) who was also very helpful and spoke to her employee in a very professional manner. I was very impressed with both of them! Thank you!

  Dr D. Wade Davis
6 months ago
Joshua T was super helpful.He stayed late and offered to help piece some things together. He deserves a raise !

  Dr Don Ammon (Dr. Don)
2 months ago
01/26/24 Not much seems to have changed. Incompentance grows at this store. I purchased items online and checked out with PayPal. One item needed to be returned. The PayPal receipt. the credit card used. the store number, the store transaction number, and the date and time to the minute was provided. Stephanie wanted to provide store credit even though online states that you can return items to any store with half of the information which was provided. A phone call made to corporate will get your money returned to you quickly. I guess the employees are still rude and on a power trip, especially, if they didn't make the sale.2021: Rude employees.

  John Moser
7 months ago
Very helpful! Joshua and Maria were both eager to help and quickly came up with an effective, easy, and inexpensive solution!

  ang robinson
10 months ago
If I could give the customer service there a zero trust me I would. I go in knowing what I need an how many of what I need. The guy behind the counter kept telling me I needed something else as well as the fact I was wrong. Good sir I ve been working on cars since before you wehere born!

  Brenda Payan
a year ago
Jesus was so helpful in todays visit. I went to buy some coolant for my Jeep, and he proactively added it to my car. He noticed my wipers were in bad shape and immediately suggested to replace them. He also installed those for me. Thank you so much Jesus for your kindness and your professionalism, Auto Zone is great place because of employees like you.

  Lidia Allen
8 months ago
Cesar & Carlos R were very helpful in helping me figure out the problem with my 2016 Hyundai Elantra. It turned out to be a bad cell in my battery. I had a 3 yr warranty on it with 1 yr left to go. Cesar explained how I could get an upgrade & found me an Auto Zone that had the battery I needed. Philip did the transaction, but Carlos stepped up to do the work & did a diagnostic for me as well. Thank you gentlemen, it seems like I'm set.

  B Marquez
8 months ago
It was great to find all that we were looking for in one stop!Great and fast customer service!Thank you :)

  Zooel Sanchez
7 months ago
Carlos and stephanie help me to replace my car battery. Thank you both. You guys help me to get to work in time.

  Jose Nakid
a year ago
I was really lucky to have Kurt help me out. He provided great customer service on his first day of work. Terrific hire

  Evelyn Seybold
a year ago
Worst service ever. Went in to purchase blinker bulbs, and have them installed. I didn't have a screw driver with me, so I needed them to install it. Clerk attending me was not friendly, and I get it, that they were rather busy, she said she would install them when she got a chance, IF she could, it was just her and another attendant. 1 hour and 15 minutes later , she came to install them. Customers came and went, and there I was waiting, in the heat for her. Next time I'm going across the parking lot to O'Reilly's. I'm hoping my time won't be wasted there.

  Vivian Chavez
9 months ago
Came back from Seattle to the airport only to find my battery was dead. By the time I got to AutoZone which was 15 minutes before closing I was able to get a battery and they installed it for me to get home by 10pm.

  R K ISRA�L
2 months ago
Stop into auto zone to see that my van needs thermostat gasket

  Ishapew
2 years ago
They got me a product that actually worked (that s so rare these days) for my cars situation even thought it was close to closing time they were still nice and willing to help with good energy. I wish I could remember the guys name that helped me but he was at the cashier on May 20th at around 845-9pm. Amazing service made things feel less stressful. I appreciate this service! It is so rare, thank you

  Jay Violette
8 months ago
Typical Autozone with the basic car supplies. Their inventory variety is adequate. Employees are very helpful and pleasant.

  O Ordinary Me
2 years ago
I came in asked for a part. They let me know it was in stock, offered to assist in installing (tail ligt bulb), said since I wasn't installing immediately if I had any issues to come back or call whatever I felt comfortable doing. The associates are worked hard (out of their scheduling/hours given control) but they keep a polite demeanor toward customers

  Naomi Gonzales
a year ago
Car light went out Saturday night . It was 15 minutes till closing. Walked in and asked for assistance. The gentleman walked outside with me to see exactly what bulb i needed and proceeded to find it and he actually replaced it for me. I greatly appreciate that.

  jessie ortega
11 months ago
Greeted as I entered. They ran check on my engine and provided me with a copy of what needed to be repaired. Can't ask for anything better.

  G A
a year ago
Based on my experience here, the store seemed organized and well stocked. Employee I encountered was professional and friendly. No issues presented. Would recommend and would return.

  Pete Perez
a year ago
Maria from the Autozone store on Sioux Street in El Paso TX, recently helped me with a part that was defective. She was super friendly and efficient. She ordered it for me and it was there by midday. This is definitely MY Autozone. Kudos also for Stephanie and Eddie who have been extremely helpful in the past as well. Thank you. Keep up the great work guys!

  Johnny David
a year ago
This place in EL Paso has to be the Friendly's Autozone I've been to in some time and very help full. They acknowledged customers as soon as they walk in and are ready to help with anything