Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Total Kaos
5 months ago
When you go in make sure you ask for Pete, professional with excellent customer service. He helped us with a battery install on Saturday 11/18, service was top notch, I definitely recommend dealing with him when u visit.

  Johan Wiebe
a month ago
Hello I just wanted to do a message about the store I don't get it what is going on with this store I ordered a drive shaft for a GMC canyon 2016 and this guy told me it will be there in like 7 days and I came to the store nothing arrived and so a week later again and again now it's bin more then a month and I was there 5 days ago and told me that the order had been cancelled so I ordered it again and payed extra shipping he told me in 2 it'll be there so I waited 4 days and still nothing so he said I would have to wait another day in today I called he was saying that it was back ordered or something like that and I'm tired of the wait so I just want to if it's going to take forever or is it impossible to order that drive shaft so maybe the manager or somebody see's this message I wanna know what is going on

  Scott Sturdivant
7 months ago
Went above and beyond to help me install some new shocks. It didn't work out, but Caesar and Steven were both incredibly helpful and offered as much assistance as they possibly could. One of the BEST Advance Auto locations I have ever visited (and I do all my own work, so that's quite a lot of places!).(Shocks on a 2011 truck from New York, totally rusted in place and had to eventually be cut off the truck so new ones could be installed).

  A Daniels
8 months ago
Husband walked in with purchasing questions just now (1045am on 7/31), only for the kid to look at him, turn around and walk off to the counter to answer the phone without so much as a hello or be right with you. Husband waited a couple minutes but the kid didn't acknowledge him in any way so he left.

  David O'Neill
7 months ago
The employee at the counter was too lazy and uncooperative to look up the commercial account my employer has with Advance, as I was making a purchase of parts for a company vehicle.Either he was just being a poor employee or Advance really needs to update the system their stores use to run the transactions for commercial customers. I heavily doubt that the system used by the Advance in Las Cruces 4 blocks away from my shop is a radically different system than the one used by the store on Mesa St in El Paso.Next time I ll just go to O Reilly, I know that we have a commercial account there as well.

  Karla Medina
11 months ago
Good morning, I recognize that as female I may not know alot about cars and these Places can be very helpful. Next Time I need any car advice ill go somewhere else other than here, I didnt appreciate been flirted by Jaime. Throwing your manager status around Is not impressive either, a discount Will not make a woman drop her pants. I hope this Man doesnt have any daughters. Im sure he wouldnt them to be treated in such a way.

  Patrick Leos
8 months ago
The gentleman there was very helpful getting me anew battery for my vehicle. I think Carlos was his name. Thank you for helping me on that.

  Ivan Polosi
11 months ago
I ve gone to other advance stores and I have never received such unprofessionalism like I did at this store. I was helped by a fellow named Jaime, who answered his personal phone in the middle of our conversation and walked away. Horrible service from this man.

  Adrian Martinez
9 months ago
10/10 highly recommended store, a worker there named Carlos was able to help me get the parts I needed, on top of that he was super nice and respectful!!!!! If you guys need help with parts, Carlos is your ticket

  Luis Vasquez
a year ago
Let me tell you My experience, my car died a couple of block away, i was lost since I m not from town, I called around until I called this location, they were so friendly and helpful, they sent a driver to deliver my battery and he took the time to help me get the old one off and put the new one on, ill be back to this store for sure!!!

  Charles Dorsett II
7 months ago
Clean store, friendly help, great selection.

  Carlos Lucero
a year ago
Had everything I needed! Good service.

  Ray None
a year ago
Awesome customer service.

  Miguel Navarro
a year ago
No good at all

  David Rosales
a year ago
Good people

  Manuel Arrieta
a year ago
Fast service

  Jose Madin
8 months ago
An attention of 10 with a very kind lady who looked for my automotive parts until she got tired!!! Una antencion de 10 con una se�orita muy amable que busco mis partes automotrices hasta que se cans�!!!

  alfyl ar
7 months ago
Fairly high prices, good assortmentPrecios bastante altos buen surtido