O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  R D
2 months ago
Went in to buy antifreeze most of the stores in town were out they had it and at there normal price which I was glad to see. You know some stores when there's an emergency or something that an item is really needed a lot of them tend to raise the the price I'm glad to see they didn't.( a good store)

  Fernanda M
4 months ago
Employees are incredibly helpful and attentive, thank you so much!

  Arturo Sanchez
4 months ago
Customer service sucks!! Never have enough employees to provide good service.

  Tom Sandoval
11 months ago
Had new personnel. A young buck very helpful and eager to learn.Hats off to you rookies Remember customer service first, your ego lastKeep up good work,your breakout is one customer away.

  Sol Shine Sista
11 months ago
Many thanks to Mo Sanchez for going above and beyond: professionally assessing my needs, informing me of available options, and helping me stay within budget. All star service by a high quality gent! Thanks again Mo!

  Jorge Madero
6 months ago
Great autopart store they have the experience and have an awesome selection of everything automotive related. So happy shopping!!!

  JOSE EDDIE GARCIA
a year ago
My first stop for anything automotive. The only reason I give 4 stars out of 5 is because most of the parts I tend to need always have to be ordered and I'm not a patient person but other than that I will definitely keep going back... great job guys , keep it up

  Melinda Kyser
a year ago
When I arrived, an old balding employee was sitting outside smoking. He ended up giving me the wrong light and even though I offered to pay him, he told me he couldn t help me because there was only two employees. I went out and once I managed to take off the light and saw it was different than the one they sold me, I took it in to the other employee who blamed me for the mix up and also stated he couldn t help me. I told him, funny you guys can t help me but he can be outside smoking on company time. His reply. Yes that s good. I went out to my car to call auto zone who did end up helping me, selling me the right light and installing it for me. But the kicker is while I was on my phone, the old guy who couldn t help me was back outside smoking again. All this in about 10 minutes. I will not be going back awful service

  Sherry Galindo
2 years ago
I stopped by O Reilly s a few minutes before closing to see if they could install a new battery. Angel, a 2020 high school graduate and 8 month employee, saw it would not be too complicated and agreed to do it knowing the store would be closing soon. He was kind and personable. I appreciate him going the extra mile to help me so I would not be stranded in the morning. O Reilly s is very lucky to have an employee like Angel. His customer service was truly exemplary!

  Gigi Rosas
a year ago
I love visiting this Auto Parts store. The men that work here are often respectful and willing to answer w/out mockery what might seem like silly questions to Autozone. Not many of us understand mechanical terms but O'Reilly staff provide detailed information. I just recently went in to buy an alternator and these men were wonderful people to me, thank you gentlemen.

  Juan Luna
a month ago
Don't answer phone at times.

  Sara Maria Fernandez
11 months ago
The customer service was very slow. Waited about 20 minutes in line and the line didn't even move. The customers that were being attended were taking very long at desk. Only two registers were open.

  lawdon99
8 months ago
Always helpful. Always very professional. Always very competitive prices.

  jjyang
a year ago
The customer service is always amazing!! Good job guys! Thank you for always being so kind and polite as well.

  V. Mack M.
a year ago
Don't waste your time. They don't help you here! Well the manager don't and the loud Mexican music playing behind the counter is annoying!

  STEVEN RAY MARQUEZ SR.
5 years ago
The guy that works there is very customer friendly and knows his parts! He knew exactly what I needed with just a description of the part. My son and have had nothing but positive experiences at this store.

  Javier Rodriguez De La Cruz
7 months ago
I liked because they speak English and Spanish language

  Luis Mario Vasconez
2 years ago
Excellent service, great help and I always go here because they always offer to help me when I can not find what I am looking for.

  Jesus Guerrero
a year ago
Always find what I need.The employees are Grsat !Offer military discounts .

  Bubba Nunez
6 years ago
I accidentally knocked down a small box of fake roses and apologized the cashier was nice enough to say don't worry about it but the other employee that the roses hit as they fell looked at me like she wanted to kill me. It was an accident. They weren't real and plastic. I did apologize twice.

  La-C Hernandez
5 years ago
Great prices very good staff. Was help quickly and all my questions answered. Even had my battery checked for free

  reinman vic
3 years ago
People working at the front counter should have more knowledge on motors. Then just relying on the computer , to tell them . If you work in auto parts store than know about motors. If you work at a lumber yard than know about lumber. Thats all im sayin.

  Leonard Munoz
2 years ago
Very Bad customer service did not even ask can we check your battery to make sure it was working right or something else wrong did not even say thank you

  Me Yup
3 years ago
Very friendly and helpful customer service.Got me going quick.

  Joe Perez
2 years ago
Staff was friendly, did not feel that this particular location was will stock compare to other Oriellys stores I have gone to

  steven hunt
3 years ago
Good flick. Good theater. Good popcorn. Good restroom. Good price of tickets - $3.75. Cheap gas at stations in town - $1.70.

  John Fluth
5 years ago
Great auto parts place with friendly service and a big inventory. When I needed a part that they did not have, and did not have time to wait for a shipment, they called around other shops and found the part I needed.

  Tiffany Guerrero
a year ago
They got everything you need for your car. I got my car up and running again thanks to this O'Reilly's. Thank you!

  John Tucker
3 years ago
Made an online order in deep West Texas, at Alpine, for a R-1234yf fitting gauge and fill unit, and it was there after one day.

  gilbert mancha
6 years ago
All of the employees are just talking. Took me 30 minutes before I could pay for an air gauge. Worst oreilly auto store I ever been to.