Brown Nissan of Del Rio

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brinnke Perilus
a week ago
The advisor, Robert, went above and beyond to help me to understand the issue with the car as well as explaining different options to resolve it. Every dealership needs someone like that who makes the customers feel valued- Dr. Brinnke Perilus

  Laya Smith
2 months ago
It was the same as always! The customer service is very pleasant. It s nice that they have caller ID or some sort of system that connects to your number so they refer to you by name like they know you. Makes me feel like they care.

  MonterreyMX IsFun
a month ago
I needed a cv axle. The guy who answered the phone is incompetent, arrogant and unhelpful. He looked up an obsolete part number and told me it was discontinued. The correct part number is C9101-7Y0AJNW and sells for $156.33 at Courtesy Nissan in Richardson. I had to choose between aftermarket or waiting for my next trip to Acu�a to fix my car.

  jesus delagarza
5 days ago
Our salesman was very professional and helpful. Very knowledgeable and a great experience.

  Carolina Cardenas
2 months ago
Raul Rivas, Dennis and Edwin were kind, patient and accommodating. Excellent customer service from Nissan Del Rio!

  Marivel Robinson
3 months ago
I made my decision to purchase a new 2023 Nissan Rogue they were able to transact everything over the phone, including giving me a fair price for my trade-in.

  Christopher Sanchez
a month ago
Robert Rodriguez is the best always helps me out with anything love my Nissan family

  Ana Mead
6 months ago
Very pleasant and helpful. We were not bothered or pressured. They worked to get us a good rate.

  Melissa Vasquez
3 weeks ago
friendly staff and great customer service

  Ruben & Martha Ramirez
9 months ago
The overall sales service was very professional and helpful. Unfortunately the quality of the car was the opposite. Drove off the lot and completely unresponsive and a huge safety issue driving it downtown. I decided on a new car to avoid such issues and we ll it was a disappointing experience..

  Leanne Currier
2 months ago
Service guys are on point and quick to handle you

  Michael Liljequist
7 months ago
Was able to get my car in right away and fix a recall part. Took only 30 mins. Great work

  Mrs. Olvera
8 months ago
My car was a serious wreck and the technician and behind the counter employee both went ABOVE our expectations. So nice and helpful!!

  Chano Falcon
a year ago
Had my wife's Pathfinder repaired for an oil leak. Work was done quickly and professionally. My wife was very pleased that she got a follow-up call a few days later asking if all was ok. Thanks Brown Nissan.

  Zoey Ortiz Gonzalez
9 months ago
My experience was great! Marco was such a big help, he answered all my questions and concerns, and made sure i was happy with my purchase!

  Timothy Patton
3 months ago
Great staff, thanks for great service.

  Joe Ojeda
a year ago
As a Brown Nissan customer for many years and having bought 3 of the 5 Titans I've owned (among other Nissans I have bought from them), their legacy of all encompassing good customer service is still there. I haven't done business with the Brown Nissan group since they moved to their present location, and the old staff that worked there before have moved in but their work ethic is still of the Brown auto group specs.I gotta hand it to the service department and maintenance techs. They did a fantastic job servicing a warranty repair on my Titan.I see 1 and 2 star ratings complaining about bad experiences and that everyone should just go to San Antonio. Let me tell you, the big box dealerships don't care about people from smalltown Del Rio any more than they do for their bill collectors.I live out in that area and sure, there is a plethora of Nissan dealers to go to. Having tried to make an appointment to have warranty repairs done in my new Titan, the waiting list is long and all you are to them big box dealership service departments is a number. Here I was a customer and they quickly serviced the vehicle. Tried 3 dealerships and just could not coordinate a time frame that would fit my schedule, not theirs.Thanks to the service department for quickly servicing my truck. Came to visit family for a few days, made an appointment for service, and voila...in and out the same day.Thanks again for still being the Brown Nissan that I've known since 2000!

  R Danklefs
a year ago
Found our vehicle through cars.com. Contacted Lalo to let him know that we would make the drive from San Antonio to Del Rio immediately. We sent him our information, drivers license and required information while on the road. Once we arrived, all paperwork had already been printed and we just needed to sign. Quickest sales process I have ever been through. The team at Nissan Del Rio was great!

  JOAQUIN RUIZ
8 months ago
Great customer service all the way around. Very pleased ,, would definitely recommend friends and family to buy from Brown Nissan

  Joanne Magana
a year ago
Lalo was great. He answered all of our questions and tried to meet all of the requests. Very friendly and attentive.

  Scott Bratcher
7 months ago
Raul, Jorge and Julio all provided exceptional service. I d definitely recommend this dealership to anyone looking to buy. Robert and Alyssa also provide exceptional service in the service department.

  Mia Smith
2 years ago
I called with an urgent issue. (Well, urgent for me.) It was near closing time and I expected them to say they would get to it the next day. They told me to come in and fixed the problem immediately. The service department is the best. :)

  Kari Wilkins
3 years ago
Eduardo Balderas was absolutely amazing. He did everything in his power to get us a great deal! He even went out of his way to do more for us then just a sale. Everyone needs to come see him for there vehicle needs.

  Betty Longoria
9 months ago
Robert always treat me with outmost respect and is very attentive.

  Virginia Luevanos
a year ago
Called to set an oil change got appointment right way and they picked up and dropped off car from work. Awesome customer service.

  Maria virginia Dorman
9 months ago
What can I say, Brown Nissan of Del Rio has great customer service and great prices for everyone budget.

  Luis Ochoa
3 years ago
My father, who is not an easy man to please, was very happy with Pablo s attentive service. I also thought Pablo held himself professionally and really worked at assisting me in my first adult car buying experience.

  CELSO BARRIENTOS
4 years ago
One of the best car purchase experience that I ever had. Mr. Omar Miwa was very knowledgeable on the vehicle that I purchased and made the process easy. Thank you and I'll definitely will be going back if I'm in need of another vehicle!

  spectre 04
9 months ago
Horrible went to the body shop area to pick up my car and the lady there was just so rude honestly yall should just fire her.

  Sonia Garcia
9 months ago
Awesome staff will be back to purchase all my vehicles from your dealership.