Jiffy Lube

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Angus Mccallum
6 days ago
I ended up having to stop here at this Jiffy Lube because the light for both my engine and low oil came on. This was very weird since the Jiffy Lube in Stafford up near the FB tax district office had just done an oil change. The persons were very kind and told me to stop by immediately, so I did. They checked my oil, and it wasn't showing on the dipstick. The discovered that the Stafford location failed to install a gasket on the oil filter. Hence, once the engine spun up, it sprayed all the oil out of the oil filter.This location did an excellent job quickly getting me in and resolving the issue, as well as cleaning up all the oil.Thankfully they had me immediately come over and fixed it right there. I would highly recommend their honesty and due diligence. They even fixed everything free, as expected, but was nice they did.As for Stafford location, I will not return there. That mistake could have ruined my engine, lucky for me, I have a plug in hybrid and was mostly able to arrive on battery only.

  Daniel Gildersleeve
8 months ago
In and out in about 45 minutes for a $25 state inspection. Facility is new, clean and organized. Employees positive and personable. May come back for an oil change.

  JJ Zayah
a month ago
GREAT SERVICE JIFFY LUBE 4031! Quick, simple, clean, and correct work performed on my mother in laws vehicle. Knowledgeable on the specifications of the van and the brand, also great prices for synthetic. Stephen, thank you so much for taking care of us, will definitely bring more back here.

  Kara Andrus
3 months ago
Just had a great experience. It was super quick service and everyone was very friendly and knowledgeable. Usually I get the cheapest oil change I can find because I consider oil changes a necessary evil, but I was sick and tired of slow and rude service so when I came here I was blown away by how friendly every single employee was. They were efficient and knowledgeable. They pulled out the air filters in my car just so I could see them to decide if I wanted to have them replaced. Seriously if I could give 6 stars I would. I really appreciate all the employees here and will be coming back.

  Danielle Nieto
a week ago
The manager and one of the workers was absolutely amazing! Great efficient service. It s awesome to see them go out of their way and not just do the job but give great service! I ll be back at this location!!

  Julie Long
2 months ago
Dropped by our nearest Jiffy Lube for my vehicle s annual inspection. There was no line at all, the shop had plenty of employees, and it was neatly maintained. As I sat, more customers joined in the waiting room, and each one was greeted promptly by employees. My technician, Quincy, was fast, responsive, friendly, helpful, informative, knowledgeable, and not the least bit pushy though he DID upsell me on a cabin air filter. I was in and out in under 30 minutes. We ll definitely be back!

  Marcus Taylor
2 weeks ago
I came into jiffy lube today for a state inspection. They present themselves as a neighborhood shop. They are not this. Failed my state inspection for 2 ridiculous items and offered to fix them for a charge. Left took it down the road and passed with no questions or concerns. Still had to pay jiffy lube for the state inspection. In this day and age with the economy the way it is. Jiffy Lube is not your neighbors, don t go here.

  Jason Angelle
4 months ago
Service was good. However, I was asked if I would like to replace my interior air filter which I agreed to. I didn t think to ask the price and that information was not provided until after service. I would not have went ahead with it if I had known it was $50. Great sales tactic but it screws the customer. I probably won t go back.

  Tina Pidgeon
2 months ago
I've visited this particular Jiffy Lube in Cypress a few times now. Past experiences were good, but this last time was very different. Lots of young "kids" working (playing around mostly). Several different employees kept trying to talk me into paying for additional services. Are they on commission or something? They made a bit of a mess in my car...mostly the glove compartment where they rifled through it to find my tire key. Seats moved back, not returned to original place. Another compartment had been opened and moved.My last experience at this jiffy lube seemed to have older, more knowledgeable employees that, among other things, were much more professional and weren't trying to pile on products.. I won't be back.

  Christina Theiss
2 months ago
Noah, the gentlemen who greeted me and completed the sale was absolutely amazing. He was knowledgeable, well spoken and kind. We even spoke about vehicles I was looking to buy and gave me a bit of information on them. Thanks Noah and keep up the great work!

  marz bar
4 months ago
I had a great visit! I came to get my oil changed just about 40 minutes before closing, and everyone still took the time to make sure everything was done correctly and they even cleaned up the mats on my floor. I really appreciate the little things on top of the honest consultation! 10/10 Recommend!!!

  John Kelly
2 months ago
2nd time at your shop. Great staff and performed several services really quick. Best location that Jiffy Lube has. Been to alot of other ones but prefer this location overall

  Lindsey Martinez
3 months ago
Very quick with oil change and had nice seating area. Offered water and had A/C. Offered extras but we re not pushy- which is awesome! Staff was also very nice and accommodating

  tmc300
2 months ago
The staffs are friendly and very helpful. I was my first time to jiffy lube and I'm happy with my experience. My car battery died and they helped my to install a new battery.

  Val
6 months ago
Telge location is my Jiffy Lube of choice. The staff is always friendly, courteous and knowledgeable. They always give me an approximate wait time, if there is one. I never feel like I m being pushed to get more services.Especially today, I went to get an oil change on my low mileage driven car because it s been a few months and the notification popped up on my screen. I also told them to do a tire rotation if one was needed. I was quickly informed that my oil looked great, no need for an oil change at all. A tire rotation was good to wait until my next visit as well.The cute young lady that works at this location sent me on my way with her usual smile and kind words.Another reason why I continue to return. Thanks Jiffy Lube.

  TT Davis
3 months ago
This five-star review should NOT be for this location. The GREAT service I received was at 6850 Fry Rd. Cypress, Tx! Your location was not able to service my vehicle, so I had to drive over to their location.

  Dejaune Reed
2 months ago
Quincy had me in and out. He Applied my coupons with no questions asked and was very kind. The service at this location was definitely 5 stars.

  Donald Hudson
a month ago
Awesome service at the Telge location this morning! Quincy, Noah and the rest of the team a great bunch of guys who were fast and efficient. Highly recommend this location!

  Tefera Entele
3 months ago
I went to jiffy lube not only for the welcoming and polite approach of the employees but also the manager and her associates know how to make business with me. Here is the reason to say this:Few months a go I lost my car emission test certificate that I need to renew my vehicle registration and asked jiffy lube to do state inspection for me. The employee did complete inspection and bring the certificate with the service charge of $23. Guess what?The manager said "this service is for free because I am lazy to pull out your profile from a system". I understood what that mean, it's not lazyness but a polite way of telling me that they want to make business with a customer like me. She is planting the seed, when ever I think services to my Hond, I am now forced to think only about jiffy lube. I stopped by to the service station near to my apartment yesterday morning (01/13/2024) for oil change. I was surprised by the efficiency of the employees, notably while the other agents are busy with the oil and filters changes, one of them turned the windshield, windows, and mirrors of my Hond appear brand new in a minute. Thank you so much for your services.

  Mary Mitchell
5 months ago
Excellent place, new and clean! I went there to get a battery for my work truck. Yes, they sell batteries for your car. I had no wait time, just pulled right in. I was there about 8:30am.

  Mario Cortez
3 months ago
Quick professional service, all worked as a team. During oil change the car was vacuumed and windows cleaned, also the tires were rotated. Highly recommended. Thank you.

  Maria B. R. Trevino
4 months ago
Quick service but shady kids working there. I didn't feel like I could trust them and their recommendations. I used a 25.00 coupon and still paid same amount others charge. Of course they wanted to add more to service. I know it's their job to sell but be honest!

  Donna Marie Tweedie
3 months ago
Great, friendly customer service. Took care of my oil change and inspection quickly! Highly recommend.

  James Buntin
a month ago
Was a great experience! Super fast and easy! Will definitely come here again to do business.

  Stacy Bryant
6 months ago
Started out as a normal oil change, pulled up and was told it would be about a 20 minute wait, no problem. Sat in the car and waited until the car in front of me left and then gave keys and car to the assistant manager and walked inside and sat down. After about 30 more minutes had passed, I noticed no one was working on my car and someone who arrived after me had gotten service and left, so I walked around to the bay and asked about my car. I was then told that the assistant manager had left to find oil for my car. I said, "oh, ok, you don't have any oil for it"? I was told no, she had to leave to get some. I said, well, I am in a hurry, I need to go somewhere else then. That's when I was told that the oil has been drained from my engine and I am stuck there until the manager returns. So, I asked, when will she be back and why wasn't I asked if I was willing to wait for her to go and hunt down my oil? I was told she would be back in "about 10 minutes" and they had no idea why she didn't inform me about the situation. About another 30 minutes roll by and she finally returns and walks up to me and happily says, "they're going to put that oil in right now", as if nothing is wrong here. I proceed to tell her that her lack of communication is unacceptable and so is the fact that she took the oil out of my car without having any on hand to replace it. She finds the fact that I am angry funny and can be seen walking to the other side of the garage and laughing with someone on the phone about the situation. If you're the owner of any business and your assistant manager finds screwing over a customer and making them angry funny, then you need a new one. They did not charge me, I assume only because I said, "I'm not paying for this". I will never do business here again.

  Gisselle M
4 months ago
$120 for a oil change on my 07 Lexus is crazy & they don t even clear the oil light for you & other shops they ll check your air & other fluids during the oil change they don t do nun of that oh & they didn't even screw my oil plug on right neither

  Vallrie Laney
a month ago
Quincy was very kind and quick in getting my car inspection completed. I always go to the jiffy Lube for all my oil changes, etc.

  john gregersen
2 months ago
The work and employees were great. But please fix the wifi at the Telge location. It is unusable and the cell phone signal is not good at this location, making wifi more important if you're waiting for an hour

  Maggie Hawkins
2 months ago
Fast, efficient and a very clean waiting area. Very glad to have such a great Jiffy Lube close to the house.

  Shane Brymer
4 months ago
Most everything was great and done quickly. I have to ask one question though. Why do these places always turn off your automatic headlights and not turn them back ON?