AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Crystal Torres
3 weeks ago
I dont usually write any reviews but I came in here today with my dad and got discriminated by Peter C. He started being extremely passive aggressive and practically screaming at us after he heard us speak Spanish. Cant say I m surprised that I see other reviews from other people being discriminated in this location. What a shame to have someone so ignorant working here, it s 2024!

  Tamika Gordon
3 months ago
Satisfaction guaranteed! Everyone at this location makes you feel like family, especially Byron and Peter!! My check engine light was on and while I was panicking they were calm, collected, and ready to fix the problem. Love this location!

  Aurora Flag
3 months ago
Genesis helped me get the right products for my car and even test the battery very quickly. Great service!

  Caitlyn McGehee
7 months ago
Went in to get some lug nuts an a diagnostic, got more then we needed! Dustin was a bunch of help. Helped us figure out the problem with our car, recommending a solution to said problem. Let us lend one of his own personal tools to get our new lug nuts on and off. Would come out and check on us while we were putting on said lug nuts. Just the best experience we could ask for. Thank y'all very much! We will surely return for any more needs to our car!

  T J
6 months ago
Byron helped me with a battery replacement for my Honda Civic. He was very patient, professional, and knowledgeable. Thank you so much Byron and Auto Zone!

  Debra Gaudin
4 months ago
The staff here is extremely helpful and knowledgeable. It's always my choice for auto necessities!

  Ally E
9 months ago
Went to this store for a battery check and got my battery replaced. The guys were really nice and helpful! I appreciate the fast and professional service. Thank you

  Keith David
5 months ago
Super nice staff that takes time to help you. And that's where these days.

  John Gutierrez
8 months ago
Called this location looking for replacement AC manifold hoses. The employee asked "for what car"? Really? It would be more convenient for customers if these places hired people that actually had an idea of what's what.

  Kathryn Fravala
10 months ago
Hands down the best experience I've had at an AutoZone to date! That help me greeted me as soon as I walked in. He was knowledgeable professional kind attentive I can't give him enough compliments!

  oscar lopez
11 months ago
Came in after getting told by XL parts to kindly (not really) to go elsewhere to get help. Came in to autozone and Byron Jackson made sure to listen closely was very attentive and knowledgeable in helping me find the correct power steering hose I needed give this brother a raise while yall it.

  Kyle Lowman
2 years ago
Great employees here helped figure out the right wiper blade for my 2016 Prius 2 which has a very weird requirement for wipers and unfortunately the only type that fits is the expensive ones but still cheaper than Toyota, the out the door price was 67$ for the 2 wipers but I very much appreciated the time the guys took to help figure out the proper ones because Orieleys couldn't and the internet didn't help much either besides people complaining about not being able to find the right ones.For reference it was the Bosch Envision AOE series that had the specific adapter to work on this car.

  Huy Nguyen
10 months ago
The staff was so helpful and knowledgeable. I know there is a couple auto store around but this ll be the only store i go here now. The gentleman that was helping me really go out of his way. Where we can find more people like this!!

  Marina
a year ago
I normally don t write bad reviews but today my dad went to AutoZone and they treated him poorly. My dad is the second manager of this company and they practically called him a liar.They said he doesn t have the right to used the commercial name of the company for discounts even though he called his boss. They said he was probably not the real boss when he called. A white male that discriminated my dad. What type of service is AutoZone providing? Im sorry but that is just not right.

  Areeb Hussain Qureshi
3 months ago
Bought a $250 battery with all the accessories and they wouldn't place it in.

  Shon
a month ago
Everyone was really kind, patient and helpful.

  Katherine Durrer
a year ago
Needed to top off the car's oil on a trip from out of town. Not only was my boyfriend able to get in and out with the oil we needed fairly fast, the staff made made sure he had papertowels and everything else for the job. Highly recomend.

  Manuel Pedraza
4 years ago
I went in to get a oil change special. The guy that help me try to give me a cheaper filter than what the deal came with and thought I wouldn't notice. When I ask him for the one that came with the special he said they had 5 in stock but he didn't know where they were at so he try to sneak a cheaper one in with out asking me first if that's what i wanted to buy. I feel they guy was just being lazy to go look for it and try to offer me something that was more convenient for him. Might I add I was the only customer in the store so it's not like they were busy.

  Horizon Plumbing
a year ago
The absolute best customer service for any Auto Parts Store around... Pete's customer service is always the reason i return. He goes above and beyond. Just wanted to say,Thank you Pete!!!

  Phil Long
a year ago
Pete (assistant manager)"what an asset!" Has helped me with several issues over the last couple of months (some that could have been costly but thanks to Pete..."caught in time). I recommend every on I know to go to the Cypress N Houston store!

  Christopher Roza
4 years ago
Emiliano did a great job helping me out, he was able to diagnose my problem and fix it. His service was excellent and even made some jokes along the way, which turned a stressful situation into something positive and informative.

  Sarah T.
2 years ago
Very helpful. Dillion assisted me with a gas lock cap. He has it waiting for me at store when I arrived & made sure that I could operate it easily. What a nice young man he was!

  Paul Tilotta
5 years ago
One of my favorite locations. The staff are extremely helpful and friendly. Went in for a a/c blower for a 2012 Tundra. They had the exact replacement in stock, for a very reasonable price. They also had plenty of information about replacing it.The store is well laid out, like most every AutoZone in our area. They also have a huge inventory of everything you may need. Very impressed with these guys and this location.Keep up the good work!

  Kelly Questell
2 years ago
I discovered one of my taillights and a front marker light was out. I stopped at AutoZone and was ultimately helped by Mike. The other counter gentleman started searching but had to finish up with a customer before me. Mike looked up both parts and installed both lights. The taillight assembly was a bit tricky to take off without breaking (Mike was helped by a gentleman from Fix-A-Kar). Assembly finally came off and the bulb was replaced and tested. The assembly put back on. Mike was very helpful and polite (didn't "Little Lady" me).

  Frank Horton
2 years ago
Michael was a great help! Battery was dead, he helped us find the right one and even installed it. Good price with great help, can t beat it!

  Janice Etherly
a year ago
Sebastian from auto zone was very helpful he has very good customer service and even went the extra mile to help me put my head light in thanks Sebastian you rock

  Ed S.
a year ago
30 years use in O'Reilly's next door and O'Reilly's couldn't make change for $100 bill when I bought almost $45 for the product AutoZone didn't even question the same three products I was going to buy it O'Reilly's and I hand the gentleman $100 bill and he made change how can a business be in business today and not be able to take $100 bill AutoZone you have my business for the rest of my life

  Christina Marie Schurman
5 years ago
I am an Auto Zone Rewards member I love going to get the contractor paper towels I like going to get the grease free hand soap and the contractor bags so worth it and of course Auto Parts to I've always had nothing but amazing customer service so I hope you All Is Lost gives you all the credit y'all deserve this is probably the best AutoZone I've ever been to which is why it's. They only want to go to now

  Becky Cook
2 years ago
Pete was very helpful! I bought rear brake pads for my Nissan and he knew exactly what I needed. I highly recommend this store and ask for Pete!

  Sandro Cantu
6 years ago
This AutoZone is awesome. Wendy did a fantastic job installing my battery in only 10 minutes. I had gone to WalMart earlier and they were going to make me wait 3 hours. Thanks AutoZone. Excellent work.