Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Remy McNamara
a week ago
This was a great place to go and get new tires for my car. Unlike walmart and Firestone, there wasn't a 3 hour+ wait time.I was informed by the staff here that not just the one I came in to replace because of multiple punctures from all the construction was obviously bad, but the other 3 were bad as well, all due to an alignment issue.Rather than them just telling me this and taking their word, they brought me to the back and showed me exactly how and why the tires were bad.This location did a great job of getting me and my kiddo In and out with 4 new tires on the carwith constant friendly attitudes the whole way.Other places could learn from here
Zaydee Rochelle
a week ago
I recommend coming here to get your car serviced. I came in for a quick oil change and receive exceptional service. They kept me updated on the status of my car, and let me know that my brakes were low.
Dustin Williams
a month ago
The CSR insisted I come in even though they were about to close, to find out I gave them the wrong tire size. Regardless they got me taken care of professionally and with precision.
Brad Fister
a month ago
Jeremy and Shelby was a great help in getting a standard oil change and state inspection and pointed out my rear brakes were well past the changing point. Even though my appointment was lost in translation from a phone call they got me setup as a walk in and squared away immediately. Came at 1p on a Wednesday when it wasn't super busy.
lESA FURCHES
a week ago
I'm so impressed with my experience at NTB. Shelby took great care of me today! Had an unexpected tire issue on my way home from work and the team took great care of me so I wouldn't have to miss work tomorrow.
Christine Rhodes
a month ago
I brought my car in for a flat repair but turns out I really needed new tires. I purchased four new tires for a great price! The staff was excellent, they took the time to show me and explain how my tires were unsafe. Shelby, the sales rep, showed me all my options which included several selections and the Store Manager Dez and Jeremy, the Service Manager took care of my car. Bottom line, take your car here if you need tires or service, I was in and out in a timely manner, they were very friendly and gave great customer service!! Thanks!!
Johnathan Buechmann
3 months ago
I walked into NTB around 1 PM on a Friday before the New Years weekend. I did not have an appointment and I was able to be seen and had my service completed within a hour and a half! I had a full synthetic oil change and tire rotation done. The staff was courteous and listened to what I needed to have done. I was not pressured into having other services performed, which was a pleasant change from other service centers. Thank you for doing a great job!
Itzel Martinez
a week ago
Shelby has been an amazing help. She helped me get the tires I needed and was super friendly. Amazing place to come to for your tires.
Alex Molina
a month ago
Best experience ever!! Shelby takes her time to explain me the process with my tires, brakes and the alignment in my car.. incredible costumer services..I will keep coming for my car fix..definitely I recommend this place.. thanks Shelby and to all the crew..
Alyssa Masterson
3 weeks ago
Made a same day appointment looking to resolve a high-priority concern with my vehicle. I was lost (little knowledge on this subject) and concerned about cost, but Jeremy & crew was friendly, knowledgeable, and helpful. Hitting the road with renewed confidence!! Thanks, NTB The Woodlands
Collin Warren
2 months ago
This is the most efficient tire change I have ever had. Marcus the manager was so helpful when I had another probelm and him and his team worked with me to figure it out when they didn t have to- and fixed it. I will never go to another place to get new tires because of this. If you are looking to get your tires changed in the woodlands, look no further. This is the place.From an appreciative customer.
John Niesner
2 months ago
I had really good service and a fair price from Shelby there who initially helped me on the phone and then had everything ready for me when arrived to have my tires replaced. I appreciate the great attitude, quality service of the techs and willingness to truly want to please their customers.
Makayla Lawrence
2 weeks ago
Currently sitting in the shop and Shelby at the front desk has been great!!!! She answered all of my questions and actually talked to me while I waited. The customer service here surpasses anywhere else I have gone. 10/10 would recommend coming here for anything!
Bob Dole
3 weeks ago
I needed an alignment and Jeramy was there for the rescue! He was able to explain the benefits of the alignment and was speedy in doing so. I was in and out, quicker than I could drink my coffee! Thank you NTB for your service. HIGHLY recommend!
Mariah LeBlanc
a month ago
Amazing service ! Shelby helped me and explained everything with detail, very professional and amazing personality ! I enjoyed taking my car here and felt like everyone was knowledgeable and kind ! Thank you guys for making a oil change feel special and not boring !
Faviola Rodriguez
4 months ago
The best customer service that has experience at a tire shop Jeremy helped take care of my two back tire and provided excellent customer service. affordable price, quick response, clean rest room. I highly recommend. Definitely gained a lifetime customer.
Maria Caballero
2 months ago
I was in town for a visit and I had issues with my vehicle. And I had to stop by national tire and batteryThe service. Manager Jeramy was amazing and took excellent care of me and got me on the road as soon as possible. Thank you so very much for your assistance. Be sure that I will definitely come back to you guys again!
Wynette Houston
4 months ago
Went here to get all new tires, and an alignment. After the diagnostic was conducted, I was notified by Shelby that I also needed a new battery because it was bad. The customer service was outstanding and I was able to get in and out within less than an hour.
Ashlynn Blackwell
2 weeks ago
Great NTB, wonderful customer service. A girl named Shelby helped me out tremendously when I had to get a new tire the other day. Will definitely come back!
Steve T.
2 months ago
Shelby was great to work with and assisted with navigating through the tire purchase, oil change and a vehicle inspection process. Prices are reasonable and the service is great.
Eugene Frazier
2 weeks ago
I have returned to NTB because of the first class customer care By Shelby and Dez. The shop has alway been ready to get repairs done with No delay. After an inspection, Dez informed me of repairs needed which were more minor than expected. I appreciated the honesty of the crew.members.
Andria House
4 months ago
Dez provided me with excellent service when I walked in to buy new tires. He was really knowledgable and incredibly patient. I also add that he had been incredibly helpful with information when I mentioned I ran into a few snags prior to visiting. I not only got brand-new tires at a reasonable price, but I also gained some automotive expertise. I also want to emphasize how spotless the building was. I'll definitely be back as a customer. Dez, thank you very much!
Dan Kirk
3 weeks ago
Arrived close to closing on a Friday needing and alignment. The staff welcomed me in and didn t even mention the closing time. Performed the service professionally and expediently.
Taylor Johnson
4 weeks ago
Jeremy at NTB Shenandoah/Conroe provided exceptional service! He had a wonderful demeanor, and performed exceptional service on my vehicle! I will definitely return to this location for service in the future! Ask for Jeremy!
Kiki B
5 months ago
Came in to get an oil change and absolutely loved the customer service. Shelby provided amazing customer service and the rest of the staff were amazing. Will definitely come to NTB- National Tire & Battery again.Very friendly vibes and honest work.
Sabrina Mize
3 weeks ago
Every time I come here these guys go above and absolutely beyond. I m going through some personal struggles but without them even knowing that just shows the guys here really care about their customers. I ll forever continue to come here for their services. I already do and will continue to refer my family and friends to come here.
eaton maben
3 months ago
This place was a Godsent because I was driving into town for the National Championship Game and front driver side tire blew out on the inside. I was able to drive it right in and Jeremy and the team wasted absolutely no time getting my information as a 1st time customer and getting my vehicle in and inspected to ensure everything was good. The people, service and product all were the reason for this review and they together just made me a new NTB customer. Thanks Guys!
Ereana Hill
3 months ago
Marcus did an amazing job. Definitely great customer service. Got me In n Out. I ll definitely be back when I need more service done on my car.
Nicole Hansen
a month ago
Ended up with a flat on our way back to DFW, and stopped in to get fixed up. They were all friendly, and the service was fast/efficient. We were in and out in about a half an hour, and back on our way.
Pandazillaa
6 months ago
I came in needing some tires, and Jeramy was absolutely amazing. He told me exactly what was wrong with my current tires and that I needed new ones. He was very professional, informative, and very friendly. Best customer service I've ever had at a shop. Definitely gained a lifetime customer.